HSL Chairs - Southampton Reviews 150

Valentine and Mike demonstrated all the features of the chair. Both professional in their approach.
Explained the extra features and all the costs.
Follow up so far has been excellent.Purchase

Edwin and Garry where Very professional phoned just before arrival. Explained how the chairs worked. Took all the packaging away. Asked if there where any questions.

Excellent service from Eric a pleasant member of staff. Very helpful with no pressure selling and understood that we did not have an unlimited budget.

Very helpful and knowledgeable. Excellent service. Thank you

Very good helpful staff in store +delivery on time and men very pleasent. X

Very professional help from Eric. He knew what he was speaking about and helped me buy the most comfortable chair. I would definitely recommend him to friends.

Great experience, team very helpful, knowledgeable and most importantly friendly.

Outstanding knowledge and patience of the staff at Southampton, with special thanks to Brian. The quality of the armchairs is outstanding...minor quibble..head office initially had not applied my payment of the balance..ahead of time..and initially said that I still owed it. One chair ( Aysgarth ) was delivered without the protective arm sleeves which are still awaited

Lydia was very knowledgeable

The service assistant (Beth) was very helpful

Store layout and products were great

Products are expensive and some of the sale options are misleading .

From the assistant in the showroom to the lovely delivery guys, Jason and Ashley, the customer experience and quality of products would take some beating. Very courteous, understanding and knowledgable. I'm feeling envious of my mum's new adjustable bed already!

Andy and Wayne kept us very much in the picture with delivery. They were courteous, helpful and polite. They were patient when setting the furniture in position. I thoroughly recommend HSL.

Botley, Southampton store. Fantastic. Star of the show was Eric, lovely young man and made our visit very enjoyable. He certainly knows his stuff. We spent a very informative hour and a half and made our choice and are looking forward to our new sofas arriving in a few weeks.
The sofas they have in the showroom are lovely. They cater for every whim. Modern or traditional.
Thank you HSL and especially Eric. Though you need to practice making your coffee a bit hotter! Ha ha! Keep up the good service. 👏🏽😊

Quality of the advice given was excellent and there was a wide choice of chairs to try out.

Eric and Ellie were very welcoming, attentive to needs, very patient and helpful leading to purchase.
Everyone encounter working for HSL were also very welcoming and helpful.

Germaine was the the sales person , she was so helpful and very patient , the whole experience was very pleasant, we settled on a couple of Helmsley armchairs and can’t speak highly enough about the entire staff at hedge end southampton

Fabulous service. No hard sell, just a great effort to offer the right product. Very knowledgeable team, not just of the product, but also from a healthcare standpoint. Very reassuring, and made an apprehensive customer fully at ease. Delivery was very quick, and the follow up was immediate.

Very professional and knew what they were doing.