HSL Chairs - Peterborough Reviews 52

Very nice girl's explained the different chairs and their benefits, did not pressure us to by one .

We had an excellent couple hours in store choosing our chairs and getting them just right for us. Both Pushpa and Dawn were excellent; very knowledgeable and friendly. They made us feel special and we also enjoyed the nice touch of tea and biscuits! They were also very patient as it took some time! The showroom is very well laid out and welcoming with a great choice of furniture styles. It was a very positive experience and I would return and not hesitate to recommend HSL products, the Peterborough showroom and Pushpa and Dawn.

Informative and pleasant sales ladies with time to spend to discuss to ensure I picked the right chair for my husband

Welcoming, knowledgeable & supportive staff assisted us in recent visits to the beautifully presented store and also with follow-up phone calls. We look forward to the arrival of our furniture.
Many thanks to Pushpa & all who helped us. Excellent service!

The manager that dealt with us was polite professional and knowledgeable
She advised us of what was best and every question we had she could answer
She did not rush us allowing us the time to
Make a decision
Thank you for such a good experience

A really good experience with HSL, from the staff in the Peterborough showroom, to the people in head office in Wakefield, to the delivery team of Lee and Carl. Pushpa at the showroom was particularly helpful when we were making a decision about fabric, seat pad and the height of the chair.

The person helping us was very patient and did not rush us.

I was hoping for a little more money off, with the Easter offer. The chair is a little over priced, looking around other furniture shops. And I wasn’t told, at my initial visit, the price of delivery, which bumped up the price even more!

Very helpful and friendly

The assistant, Pushpa Pugh was attentive as soon as we walked through the door. She quickly ascertained the right sized chair required and took her time to make sure it was suitable. She explained everything very carefully and professionally. I was impressed by her manner. I made a purchase.

Very informative, patient and knowledgeable. Assistant Pushpa had a lovely manner, everything explained carefully.

The young lady we first dealt with in the hsl store we could not understand. She talked very quietly and had to keep checking with someone else as to what she should do next. Next time we visited another lady dealt with us and was most helpful. The delivery drivers were excellent (Craig and Shane). Lovely guys five stars for them. Marie

Paul.D and Jon delivered our new chair today, right on time, Very pleased with the way they were careful and friendly,
They soon assembled the chair and put it in position, we’re very pleased with it!
We would recommend you any time and
Paul & Jon to deliver and fit
Thank you HSL
David and Margaret Palmer

I can not speak to highly of service from visiting store in Peterborough to the delivery. I know HSL chairs are highly recommended and this proven correct. I am highly delighted with my four motor chair and the delivery men Paul D & Jon could not have been more helpful and pleasant. As a 89 year old widower may I say Thank You!!!

Welcoming and knowledgeable staff to help you choose your perfect product from their wide range of beautifully presented furniture, most of it made to fit you perfectly from materials of your own choice. Saira looked after us admirably.

Staff at the Peterborough showroom are extremely helpful and explained everything to us that we wanted to know. Chair was delivered before the estimated delivery date and the delivery team of Craig and Jed were very friendly and courteous. They explained and demonstrated how the chair functioned. Can highly recommend the company.

We made our purchase at Peterborough HSL. There was a good selection, the showroom was well laid out. What really made it a wonderful experience was Pushpa Pugh who was extremely patient, helpful, knowledgeable and friendly. She was highly professional and expertly guided us through the whole process.

Purchased a rise and recline bed from HSL Peterborough.
The whole experience was first class and Greta made us feel at ease and answered all our questions without pressurising us.

Please please do not use HSL we purchased a sofa and chair from the Peterborough store to the value of almost £5000 on the 14th September when it was delivered on the 3rd December it was ripped, damaged and the delivery drivers didn't even have cloths to put on the floor I had to provide those. We refused the delivery and was promised a full refund. Despite several phone calls they still have not refunded us and have the poor quality items back.
We are now having to consider legal action against HSL so don't be caught out by all the promises made in store as the after care and service is the worst I have ever experienced.
If I could give no stars I would!!

It is good quality furniture, Carl and Lee who delivered our furniture were very professional, polite and helpful.