HSL Chairs - Hull Reviews 

100
TrustScore 5 out of 5

4.8

79 Clough Road, HU6 7PL Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From visiting the showroom in Hull to receiving our chair the service we received was 1st class. The showroom staff were patient and explained everything in simple terms. Guiding us to our choice, n... See more

Rated 5 out of 5 stars

Help and support from staff in store. Discussion of offers and also after returning home and calling the branch as I had had a leaflet drop, also after staff checking with Manager received further dis... See more

Rated 5 out of 5 stars

We went to HSL to buy a two seater sofa to match the to reclining chair's we have just received Ivonne and Karen where great they went through everything we needed to know to help us make our minds u... See more

Rated 5 out of 5 stars

Great service. From ordering to delivery first class. The showroom were patient and knowledgeable. The deliver y team Paul and Thomas were prompt, friendly and efficient. The called beforehand to le... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Hull

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 79 Clough Road, HU6 7PL, Hull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

3,767 reviews in the last 12 months

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Rated 5 out of 5 stars

I have to admit that my previous…

I have to admit that my previous impression of HSL was that it was mostly furniture for people with a disability, however this idea soon changed after visiting the Hull branch. There was a great selection of furniture in an array of colours and patterns to suit all tastes, we were helped by Lucy she was very knowledgeable and nothing was too much trouble the whole transaction was easy and we left feeling we had bought exactly what we needed.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Visited the store in Hull yesterday

Visited the store in Hull yesterday. Was welcomed by Lucy who explained more about HSL. She was very informative and explained how chairs could help my condition. We went on to look around the store. Lucy left us to browse after offering refreshments. We eventually decided on a chair with no pressure or hassle. A very pleasant purchasing experience. I would very highly recommend.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb advice and assistance

Lynn and her colleague at HSL Hull were simply superb. They greeted us in a welcoming but not over-bearing manner. All our questions were answered very competently, and helpful advice and guidance given throughout our visit. The refreshments were much appreciated. There was no hassle and we were able to try out chairs as much as we liked.

16 June 2025
Rated 5 out of 5 stars

Craig and Danny delivered my chair put…

Craig and Danny delivered my chair put it in place for me they were fast and efficient,great service I also had brilliant service from Lucy in store at hull clougth road hull she helped me put a chair together that suited my needs and I would recommend

18 June 2025
Unprompted review
Rated 5 out of 5 stars

A no pressure relaxing experience of shopping

Shown and tried all the chairs I was interested in at a very leisurely pace, not hustled st all.Well explained all the features each chair had both to me and my family who accompanied me. At the end made sure I knew what the price was for the chair I had chosen and was served a very nice cup of coffee and biscuits. A pleasant afternoon shopping

30 May 2025
Rated 5 out of 5 stars

We looked at many riser recliner chairs…

We looked at many riser recliner chairs at different large and small outlets but the friendly service and knowledgeable staff at HSL Chairs coupled with the build quality and after care offered made it an easy decision. When the chair was delivered, the two delivery guys were very careful and courteous, and fully demonstrated the chair and made sure we were happy with everything before they left. We are very happy with our purchase and it is worth every penny!

5 June 2025
Rated 5 out of 5 stars

New chair

The sales person was helpful, showed me patterns and made sure I was happy with my choice by revisiting it before I left the shop.

10 May 2025
Rated 5 out of 5 stars

Lucy. HSL. HULL

Lucy was professional, knowledgable and so pleasant. Nothing was to much trouble for her during the sales transaction. She offered the best shopping experience
I have ever encountered. Lucy delivered a standard of service which should be a "bench mark" for other retailers to try and follow.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Happy Lady.

Having bought a chair from you before I know what to expect, good quality teamed with helpful staff to advise on size and fit of another chair, also help with choosing fabric and colour.
Very satisfied.

6 May 2025
Rated 5 out of 5 stars

We visited the clough road Hull branch…

We visited the clough road Hull branch and the service we received was great, we explained what we were looking for and Lynne pointed us in the right direction and explained all our options, than left us to browse then when we ready made purchasing the items we picked a pleasure the other lady assistant was also friendly and made us a drink which we appreciated. Certainly cannot recommend them enough . Thank you Ladies.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Lynne was knowledgeable.

Lynne was lovely and told us everything about the reclining chair we needed to know. which we purchased .
Very helpful and knowledgeable about the products they sell .
Received within 3-5 working days which was great. Would definitely recommend.

2 May 2025

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