Excellent in-store staff - helpful, knowledgeable. Allowed plenty of time and space to look at all the products, choose what we wanted and then assist with all our needs. A very pleasant experience. W... See more
Location
Switch location240 Watford Way, Hendon, NW4 4UB London, GB
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Very welcoming staff, knowledgeable and answered all my queries. Suna, member of staff at Hendon, London branch was very helpful. Spent time helping me to make the right decision according to my nee... See more
Jason and Ashley delivered my new riser chair today and were a delight - arrived at the alloted time, set me up, checked all was good and I was away - no more struggling to stand. Have to also give... See more
The service we received, the friendliness of the staff. It was a pleasure to walk around the store and be able to ask questions on the various products and seek the knowledge of the staff, in a rela... See more
Company details
- Furniture Store
- also in
- Disability Equipment Supplier
- Furniture Manufacturer
- Mobility Equipment Supplier
About HSL Chairs - Hendon
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
240 Watford Way, Hendon, NW4 4UB, London, United Kingdom
4.7
Excellent
72 reviews
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We were greeted at the Hendon showroom…
We were greeted at the Hendon showroom by Megan and her colleague (apologies can't remember her name) and made to feel so very welcome and relaxed. A lovely cup of tea was also supplied. We discussed our needs and were not rushed in any way. A very nice experience and the ladies were a credit to the HSL organisation. The advice on the range was very clear and we definitely made the right choice of product thanks to them. Wide range of colour choices and fabrics all clearly explained. We had no question unanswered and felt confident with our purchase. Delivery was on time and with no fuss or difficulty. "Jason" and his colleague called us to confirm their precise arrival time. All we had to do was open the door and they did the rest. No mess, no fuss, everything connected and explained fully and taking all the packaging with them on departure. Sofa absolutely fine, very comfortable and a real asset to our home. Thank you for a great experience all round.
6 May 2025
Unprompted review
I was served well and given plenty of…
I was served well and given plenty of time. My questions or concerns were listened to and fully answered.
17 April 2025
We were happy with the furniture when…
We were happy with the furniture when they finally arrived 2 month late including Christmas.
However, we were compensated with a gift for the lateness
15 April 2025
Hendon NW4. nearest store to where I live is…
My nearest store to where I live is Hendon NW4.
The staff there were very polite and helpful.
Have back problems and they insisted on me buying the right chair for my problem.
Company prices are very competitive.
Thank you Tami and rest of the staff.
13 April 2025
No pressure selling.
No pressure selling. We were allowed to look at and try different units. Then discuss over coffee.
We left happy that we had purchased the correct items for us.
12 April 2025
Pleasurable buying experience
Staff were courteous and answered all my questions without being rushed. A Pleasant occasion with a nice cup of coffee.
4 April 2025
Seeking a Sofa
Was looking for a sofa. Gave me lots of time without putting any pressure on me to buy. Went out of their way to provide samples from the shop as well as arranging for samples to be sent to me. Also gave good advice as to which sofa was right for me, eg for good back support. Would recommend!
7 April 2025
Attentive and knowledgeable help from Ali & Lesley
Ali and Lesley were fabulous - they were very knowledgeable and kind to my elderly mother looking to buy a riser/recliner. Their patience was amazing as we were in the shop for almost two hours deciding which chair was best for mum
25 March 2025
Unprompted review
I am very happy with my new HSL sofa &…
I am very happy with my new HSL sofa & armchair, more than comfortable…it is so relaxing & supportive. I found the whole delivery & setting up service more than satisfactory, Jack & Martin were a greet team with good knowledge to pass on.
18 March 2025
Unprompted review
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