HSL Chairs - Coventry Reviews 39

Very professional & easy to deal with

I'm writing on behalf of my grandmother, who wants to say how Carl and Lee were absolutely fantastic delivering her new chair. The service from ordering to delivery has been wonderful.
Thankyou very much for making an old lady happy! 😁

friendly staff, no pressure to buy, time to consider and discuss options

Lovely ladies very helpful and knowledgeable. Found the right size chair sat me down with an excellent cup of coffee , didn't feel a thing ! lol . Looking forward to the arrival of my new chair . Thanks again will definitely be shopping here again .

From the first contact with Natalie in their Coventry store I have met constant politeness and good manners until Craig and Jed fitted it today.As promised by Natalie 10 weeks delivery.I,m very impressed and satisfied with the quality and workmanship of my purchas.I highly recommend HSL.

The customer service was excellent and Nanette
knew and understood all about your products. Well done

On my visits I was made to feel welcome and my needs were listened to and helped. I was shown a range of products, was able to narrow down my choices and for the first time ever find an armchair and settee just right for my short body. I was given time to consider which items to go for and never felt rushed or pushed into choosing anything.
Some of the best customer service I've ever had.

I was very relaxed sat in 2 of the chairs I liked the assistant and manager were very nice and also helpful explained everything and answered all questions very pleased with the experience 😀.

Great customer service from start to finish, including the polite and professional delivery team of Ian and Paul.
Highly recommended

From walking through the shop door to delivery of my chair I received friendly, expert, non pressurised, very helpful and professional staff. Special thanks to Michelle in the shop and to the very kind and respectful delivery chaps Craig and Jed. All three went the extra mile👌.

Great service from ordering to delivery.
Friendly staff, no rushing or pushing you into something you aren’t sure of very patient and couldn’t be more helpful, delivery drivers Craig and Shane very professional, friendly and efficient, even after travelling down from Leeds in cold, wet weather.

Excellent service Katy was very helpful and polite

Was made to feel so comfortable and helped in every way to make sure that I was pleased with the new bed

My wife and I visited HSL Coventry to look to purchase a lounge chair we were met by two lovely ladies Michelle and Kaye who made us very welcome
There knowledge and advice was first class, the products they showed us was to the standard we required and we ended up making a purchase
Thank you HSL and especially the ladies

Kaye was very professional,with plenty of time for you to decide and explained all details in full,also michelle who spent time going over the details of the ajustable bed I may purchase in the future.
Thankyou to both,
Philip Brindley

Craig and Mark were brilliant delivering my furniture with care and consideration making sure it was placed where we wanted and explaining the controls on the riser recliner chair,etc. The whole process from choosing in-store with Lyn's help and the arrival in our home was faultless.

Lyn, at the Coventry store, was exceptional. From the moment we walked in she was welcoming, knowledgeable and supportive while we browsed the sofas. Nothing was too much trouble or rushed, even providing tea and coffee with biscuits. The whole experience was a pleasure and would highly recommend a visit to the Coventry store with Lyn. Thank you

From entering the shop to enquire about furniture we were greeted by very polite friendly staff who made us feel welcome,They showed us many types of furniture until we selected our suite, It has been delivered earlier than expected by two very polite staff Chris and Terry who assembled the furniture and made sure everything was working correctly and then explained to my wife and I exactly how everything worked,they removed all packaging and left us to enjoy our new furniture which is excellent in every way.

Great service throughout our experience. Spent time in store to really listen to our needs. Explained everything well, not cheap chairs but worth the money. Good communication throughout. Delivery guys were excellent, were exactly on time and very quick to install.

I was looking for a swivel chair and the Stressless from HSL looked just the job and the HSL store was not too far away. Good selection there and the pleasant and helpful sales lady advised me on the various options. I picked the one I wanted and went away happy with my choice. Delivery was made today. I was given a date and range of time the delivery would be made. The delivery driver, Carl, rang me 15 minutes before arrival. Chair delivered successfully and still very happy with my choice.