HSL Chairs - Bath Reviews 71

Very helpful, friendly customer service with no pressure to buy. The sales assistant, Julie, listened to our specific needs, offered very sound advice and showed us the most suitable recliner chairs. We were offered refreshments and given time and space to consider our options.

I don’t want to

The two customer service advisers were friendly, helpful, knowledgeable, patient & there was no pressure to buy. Sorry I’ve forgotten their names.

Very helpful, friendly and professional staff. Visited twice before making a decision and were under no pressure to purchase. Our second visit coincided with a very hot day and we were offered refreshments.

Good instructions and getting the right size chair for me. Expensive but you get what you pay for.

Here’s a natural and human-sounding Trustpilot review you can use:
We recently purchased a chair from HSL and honestly couldn’t be happier. The comfort, support, and quality are excellent, especially for elderly people who need a proper supportive recliner chair. The staff were patient, knowledgeable, and helped us choose the right chair without any pressure.
The rise and recline function is very smooth, and the chair has made everyday life much more comfortable. You can really feel the difference compared to ordinary furniture. Highly recommend HSL for anyone looking for comfortable chairs for older people, mobility support chairs, or quality recliner chairs.

Staff very polite and nothing too much trouble
Haven’t had my order yet

The sales team were fantastic and the products are good.
The problem we had was the sofas arrived dirty and two months later than expected

It’s policy’s customer service , very clear helpful.

Your rep was polite informative and friendly. That’s all that is required.
Thank you

Great staff at the Bath branch very helpful and knowledgeable about the products

Had my chair delivered today
Really lovely helpful delivery men
Put in place moved my sofa slightly
And took old chair out of lounge
Very happy thank you

Very friendly customer services and knowledgeable member of staff

Very friendly and helpful service

Great service. All questions answered + left alone for a bit to examine chairs.

Staff were unable to understand simple instructions regarding type of chair required and specific delivery schedule.

Following on from my original review Hsl have been to touch to express there disappointment that the service I received was below there expected standard.

And we’re kind enough to give me a monetary compensation.
Which was very generous.

Attentive, friendly and informative.

The Staff in your Bath Shop were very helpful, not at all pushy and didn’t rush me into deciding.
The Two reclining chairs are so comfy.
I did have a couple of problems but were quickly resolved by customer service.
Can recommend this furniture.

Very helpful with the set up. Absolutely love the chair. Thank you for all your help. Many thanks to Sue at the Bath Location

We had the pleasure of tammy and Julie experience on choosing the correct beds for my father and mother in law.
We chose 2 singles electric with the platinum mattress. We had express delivery so looking forward to this being delivered soon.
They made us feel very welcome and there knowledge was invaluable.
Great customer service and quality
My advice is to go see tammy and Julie asap as there the best.