hpi check  Reviews 1,290

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was offered a “special price” of £5.95 for an HPI check, which I paid and received the report for. However, after reading other reviews, I am now questioning how accurate the information actuall... See more

Company replied

Rated 1 out of 5 stars

Better off getting a Tarot reading done on the car! Was recommended by a car finance company that should also be avoided. HPI Check gave car a clean bill of health BUT Turns out the car did have... See more

Company replied

Rated 1 out of 5 stars

An actual scam. DO AVOID! I don't know how the term "HPI" seeped into English vocabulary, but if you even need to check a car before buying do avoid this website. They sell massively expensive chec... See more

Company replied

Rated 2 out of 5 stars

Did an hpi check on a potential purchase, subsequently bought the car, by the time documentation from DVLA came through, tried to update the vehicle record but unable to do so, apparently there’s a t... See more

Company details

  1. License Bureau

Written by the company

HPI is the originator of UK vehicle provenance checks. We have been checking the histories of used cars since 1938. The HPI Check will tell you if the vehicle you are looking to buy is stolen, on finance or has been written off by an insurance company. We have the widest repository of data and our services underpin the UK Retail, Fleet, Finance and Insurance industries. The HPI Check also includes a guarantee up to £30,000 with unique clone cover. Make sure the next vehicle you buy has an HPI Check so you can ensure it is a good car. PLEASE NOTE - https://hpicheck.com/ HPI is a registered trademark and unique to hpicheck Any other site or purveyor referring to "HPI" or offering "HPI" services is infringing copyright and Intellectual Property. We take action against all such operators. PLEASE BE SURE YOUR ARE WORKING WITH THE APPROVED HPI ORGANISATION BEFORE COMPLETING YOUR TRANSACTION.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent Company

I have received a letter this morning from hpicheck requesting information on a car they state I previously owned from 2012-2016. I have actually only owned the car since 2018.
The letter also states someone is interested in buying the car but as I'm not selling it I don't see how this is possible!
They had 2 wrong addresses on the letter against my name so how I got the letter is surprising in itself.
They also state the car has previously had a different registration when it has not.
I would avoid this company at all costs.

21 May 2020
Unprompted review
Rated 1 out of 5 stars

Be very careful dealing with this…

Be very careful dealing with this company if your doing a check on a import do not use this company I did a full hpi on my usa import which came back clear after further check found out my car was a total loss back in the states this company showed no interest whatsoever just told me to contact dvla what did I pay them the money for trust me this companys hpi reports are not worth the paper there written on avoid at all cost rip off merchant's shocking reviews shocking service use carfax 100% reliable

6 May 2020
Unprompted review
Rated 1 out of 5 stars

Car Analytics HPI Lack of Service

Car Analytics HPI Service - Avoid this company at all cost . They provided me with the wrong data and now I’ve purchased the car have blamed Experian or the DVLA even after admitting they had made a typo . I now have a car I would not have pursued and the have offered free future HPI checks should I purchase another car as recompense Appalling Service !!!!!

27 April 2020
Unprompted review
Rated 5 out of 5 stars

An essential car buying tool.

I cannot emphasise strongly enough the good sense in ensuring an HPI Check is carried out on a prospective purchase. There are many perils and pitfalls with car buying and they can be safely negotiated by carrying out an HPI.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Total piece of mind :-)

For that complete piece of mind that the vehicle you are thinking of buying or have already bought, HPI checking is by far the best!

23 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look