Absolute garbage The original Printer they sold me was faulty and the replacement they’ve sent me is also faulty and I’ve wasted over six hours with completely useless technical support and I’m now... See more
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This company is bad i mean very bad. they offered me a credit line of £40.000 with a 20% deposit for 20 laptops, Broady and Graham was the people who was dealing with this, after chasing me for days w... See more
I have been assisting an elderly lady to replace a Officejet Pro Printer 6830 covered under the existing warranty. It has never worked properly since it was purchased in 2016. I am a volunteer for Age... See more
Bought a printer a) Lasted < 1 year and was within warranty b) When it went wrong HP decided to send it to repair rather than replace it. After 3 weeks still not printer c) The aim of the warran... See more
1.5
Bad
32 reviews
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Great Partner
Great company to work with. Our Members at the Member Savings Program.Com are saving significant money and are enjoying a great customer care experience.
Mark Schiavone
7 May 2018
Unprompted review
Horrible Tech Support
Customer technical support was the absolute worst service I have ever received. They refused to honor a very expensive upgraded onsite support warranty. The out of country support people were totally unhelpful and even rude. I contacted HP and requested a refund for the warranty service I was denied. I was told I would get a refund but I haven't seen it yet. Even with a refund what happened was totally unacceptable.
22 November 2017
Unprompted review
Great little Microservers!
14 November 2017
Unprompted review
Impossible to contact Awful customer service
I have been assisting an elderly lady to replace a Officejet Pro Printer 6830 covered under the existing warranty. It has never worked properly since it was purchased in 2016. I am a volunteer for Age UK and my local council IT support team. This company have no regard for their customers. They choose to ignore complaints and requests. Customer support do not reply to emails even when you have an HP technical support team case number:3037238516 and have sent proof of purchase as requested.
25 March 2017
Unprompted review
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