Philip was very helpful with advice on which chess board, pieces and game to purchase for my son’s birthday and he was very happy with his gifts. Having discovered this company, I will definitely visi... See more
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Review summary
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Reviews shaping this summary
Fabulous Backgammon set! 🤩Really pleased! We haven’t stopped playing daily yet!! 🤣 Very efficient service from Hoyles. Easy to order. Backgammon set arrived promptly. Great quality!
Company replied
Easy ordering, great communication on stages for delivery (which was accurate almost to the minute!) very well packaged and great value for money. At the time of purchase, the items I wanted could o... See more
Company replied
An excellent shop. We play a lot of games and I would recommend Hoyles to anyone who is looking to buy a game. I have been to the shop in person and ordered online. Ordering online was easy and des... See more
Company details
Written by the company
We’re an independent, family-run games shop in Oxford, proudly serving the community since 1997. Specializing in traditional games like chess, backgammon, mah jong, and go, we also offer an extensive selection of board games—from timeless classics to award-winning newcomers and niche, hard-to-find gems. Our collection includes puzzles, jigsaws, and playing cards, ensuring there’s something for every enthusiast.
Contact info
71 High Street, OX1 4BA, Oxford, United Kingdom
- 01865203244
- info@hoylesoxford.com
- hoylesoxford.com
4.9
Excellent
192 reviews
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Expert knowledge and in-person support
I wanted to buy an electronic chess game for my grandson's birthday and was recommended to visit Hoyles by staff in Blackwells, which doesn't stock electronic games at all. I hadn't heard of Hoyles before but I will definitely return. I can't fault the advice and support I received and am delighted with the item I bought which I collected in person a couple of weeks later. Thank you Hoyles.
28 July 2025
Reply from Hoyle's of Oxford
So pleased on all counts! Really kind of you to take the time to leave such a kind review too, thank you :)
You are great!!!!
You were so kind and helpful with all the nightmares we had with the shipping!!! Thank you for everything !!!
Happy to be your costumer!
10 July 2025
Reply from Hoyle's of Oxford
Aaah thank you so much! I'm so sorry there was such a fuss with shipping, but delighted all resolved in the end!! Thanks for taking the time to leave a review too :)
Reply from Hoyle's of Oxford
Hi there, we're not sure what's happened here! We don't have any record of the colour request coming through (perhaps it didn't save on your end for some reason?) but we've emailed you separately from info@hoylesoxford.com to try and resolve this for you regardless, so we can send you the the dice you were after. Speak soon I hope! Best wishes, Emily
Simple and easy to order
Simple and easy to order from the website and excellent ongoing communication with respect to shipping and delivery. Thanks guys.
23 July 2025
Reply from Hoyle's of Oxford
So pleased - and you're very welcome!
Fantastic price for the item (9x9 go…
Fantastic price for the item (9x9 go beginner set) , arrived exactly on time. Thanks!
23 July 2025
Reply from Hoyle's of Oxford
Oh great, so pleased - thanks for taking the time to leave us a review!
Very fast delivery
Very fast delivery, great product. Would buy again from here - great to know you're supporting a well-loved local business!
3 July 2025
Reply from Hoyle's of Oxford
Thanks so much! :)
Reply from Hoyle's of Oxford
Thank you!
Reply from Hoyle's of Oxford
Great, so pleased you like it! Thanks for letting us know :)
Reply from Hoyle's of Oxford
So pleased you like it :) - and thanks for leaving us a review!
Quick reaction on my mail
Quick reaction on my mail; find out the right game (I only had the Dutch name) and quick delivery at the shop. Lept it till I was in Oxford for a visit, so nice!!
16 June 2025
Reply from Hoyle's of Oxford
Glad we could provide a good experience for you :) - and thanks for leaving us a review!
awesome service received and quick and…
awesome service received and quick and delivery of the item ordered.
21 June 2025
Reply from Hoyle's of Oxford
So pleased you think so - and thank you for taking the time to leave us a review!
Reply from Hoyle's of Oxford
Thanks!
Delivered safely as promised
Delivered safely as promised, good communication
Robust packaging
6 June 2025
Reply from Hoyle's of Oxford
Thanks so much!
Great price and convenient delivery options
Great delivery options (Inpost is super helpful being able to collect at my convenience, rather than mess around making sure someone will be in for the postie), and items packaged really well.
Pleasantly surprised with the fair and decent pricing, as other retailers were massively inflating sought after pokemon products above the RRP.
Will definitely buy from again.
1 June 2025
Reply from Hoyle's of Oxford
Thank you so much for your kind words. We always endeavour to play fair with our customers on pricing.
Phillip
Reply from Hoyle's of Oxford
Thank you so much for your review. We always try to turn round our order-to-delivery schedule as soon as possible.
Phillip
Excellent service and range of products
Good range of products, swift delivery and excellent customer service when I had an issue with my ordered item.
21 May 2025
Reply from Hoyle's of Oxford
Thank you so much for your kind words. We always aim to please and on the rare occasions when issues arise will endeavour to come up with solutions acceptable to both parties.
Phillip
Backgammon Set - delivered the next day
I ordered online but got the in-shop feel.
I needed to amend my order a telephoned the store and they were agile enough to repack my order prior to shipping. No hassle, just a nice person on the end of the phone who was very happy to help.
Package arrived the next day with a hand written note wishing me well.
A million times better than Amazon!
30 May 2025
Reply from Hoyle's of Oxford
Thank you for your review. Such words never fail to make our day.
Regards,
Phillip
Marvellous
26 May 2025
Reply from Hoyle's of Oxford
Thank you, we always endeavour to maintain a high level of service.
Phillip
Ordered the Pill Bug for Hive
Ordered the Pill Bug for Hive. Great website, service and delivery! Thank you , will definitely be back
23 May 2025
Unprompted review
Reply from Hoyle's of Oxford
Glad to be of service. Remembering that it's not just the 'big' stuff sales that matter,
Phillip
Fantastic purchase experience
Excellent service. Very fast delivery.
Very satisfied with my experience with Hoyle's.
17 May 2025
Reply from Hoyle's of Oxford
Thank you for your very kind review. Always here to help with any questions about games.
Phillip
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