After an initial negative experience with a service I booked I was extremely pleased that Howards Motor Group Yeovil contacted me with an offer to put things right, which they did. My car was collect... See more
Company replied
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The reception and the continuing updates always provided by Chloe and Alison is to be commended. They make one feel welcome and valued. Being kept up to date on progress with the service/MOT or whatev... See more
Company replied
Ciaran at Yeovil was so helpful from start to finish. Excellent customer service from him. So helpful. Drove my new car away yesterday a Citroen C3 I couldn't be any happier would recommend Howard's t... See more
Company replied
Thank you to Simon Martin for making our car search journey smooth and painless!
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Company details
Written by the company
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
About us
Written by the company
- Howards Motor Group
- Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Contact info
Lufton Way, BA22 8PT, Yeovil, Somerset, United Kingdom
- 01935 388584
4.4
Excellent
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant!
Brilliant! I bought a car from them in Nov 21 and it developed a fault. I can only thank them and their team for the fantastic way they dealt with the issue. I have had some disappointing experiences recently with 'customer services' from large organisations (Samsung and JD Sports - avoid) and it has been so refreshing to encounter a company that clearly prides itself on its service. I haven't even driven the car yet but whether it is cured or not the levels they have gone to to sort it out are what people can generally only hope for nowadays and have totally restored my faith in the commercial world that so often ignores issues in its drive to cut costs. Cleaning the car was a lovely touch - thanks!
PS - The purchase process was also really well co-ordinated and relatively simple.
30 March 2022
Unprompted review
Reply from Howards Motor Group - Howards Used Car Centre Yeovil
Hello Duncan Mcfarlane, thank you for your praise and kind comments about our team. We really appreciate you taking the time to leave us a review. Many thanks, Howards UCC Yeovil.
Very happy customer
Had a wonderful experience with Becky at Howard's used car centre, the car was serviced and all the mot advisories were seen to. The warranty covers claims upto £2000 even tho in showroom it says £1000. I'm really happy with my purchase.Becky even got someone to put a further £20 of petrol in the car. I bought this car without seeing it but Becky made sure everything was done as she said it would. I'm really pleased with the service I've received and sure I will return again. Thanks Becky
5 January 2022
Unprompted review
Reply from Howards Motor Group - Howards Used Car Centre Yeovil
Hi David, thank you for taking the time to leave us a review. We are delighted to hear you were really pleased with the service you received. We are always on hand should you need us. Kindest Regards, Howards.
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