Houstondentists Reviews 4

I had a back tooth extracted on Tuesday 17th February. The procedure appeared straightforward with no difficulty. I was charged £500. I have been a registered private patient for a considerable time and the cost of an extraction on their website quotes extractions from £175 for private patients. When I queried my bill the dentist said he could have charged up to £900. Since the extraction i have ongoing problems with a large cavity that has not healed. There is a piece of bone/tooth protruding which is very painful. I booked a 2nd appointment on 24th February when the dentist attempted unsuccessfully to file down this protruding exposed bone/tooth. The cavity is still not healing and further bone is being exposed. I sent an email addressed to the Practice Manager on 16th March asking for a further consultation as a matter of urgency. This was not acknowledged or answered. I therefore, telephoned on 18th March to be told that someone would contact me. Noone has yet had the courtesy to do so. I am still waiting.

I can't fault this surgery. They've always gone out of their way to help me, when needed. Dr Ali and Dr Tabitha are two of the nicest dentists I have met, and I have met a fair few. Thank you for the care I received today and previously, I really do appreciate it.

I can honestly say this tooth implant has changed my life. I finally feel confident smiling again, and the result looks so natural that no one would ever know. From start to finish, everyone was incredibly kind, helpful, and professional, which made the whole experience so reassuring. I’m beyond grateful for the care I received and couldn’t be happier with the outcome. I would highly recommend this practice to anyone considering dental implants.

Had an appointment with a great dentist, needed follow up but their system was down. The receptionist said someone would call, but no call came. I tried to ring them, but their phones didn’t work - they just rang out. I sent an email, but they didn’t answer it. I went in person, and the receptionist told me they would call; it didn’t happen, so I went in again to try to sort out the appointment. The receptionist didn’t even apologise for all the inconvenience; they just said yes, we’ve had phone problems—poor customer service overall.