Got exactly what I needed & wanted. I was after a bar top used chatgpt to help me choose best looking compact laminate, ordered samples, got Chatgpt to tell me how to approach measurements, corners, s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!
Contact info
104 High Street, London Colney, AL2 1QL, London Colney, United Kingdom
- 01727260688
- info@houseofworktops.co.uk
- houseofworktops.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unbeatable for quality vs cost
Unbeatable for quality, service and cost.
Customer service is excellent, delivery tracking is fantastic and the worktops are stunning.
Excellent service and product
Extremely helpful with fast communication and delivery. Love the product and I would highly recommend.
Great quality and value for money
Great quality and value for money. Delivery was quick and within the window given.
Very impressed with my worktops
Very impressed with my worktops. A little bit of confusion when ordering over all parties understanding the drawings and sizes etc. Delivery was delayed twice due to problems with their CNC cutting machine but this can happen to any company. Not a major problem as the worktops were for a property we had not yet moved into.
Just ordered sample
Just ordered sample, quick and efficient, will be ordering worktop within the next month. If the sample was anything to go by, excellent.
Excellent product and experience
The customer service and communications have been second to none.
Great worktops which look as good as, if not better than, they look online.
Excellent quality to cost ratio - am very pleased with my worktops which really set off the kitchen perfectly. I have already recommended to several colleagues and family members.
The website could do with a bit of a better user experience when it comes to how to select cuts etc, but clearly they have put so much effort into great customer service and good value products - I definitely wouldn't complain!
Amazing oak work top
I was a little sceptical but the website was awesome - we ordered and literally got the work top a few days later. It had the wow factor - the butchers block is just amazing and for a very competitive price! 🙏🏾
Fantastic product and service
Simple and clear process online for a custom worktop size.
Pricing very clear and reasonable
Delivery scheduled incredibly quickly
Delivery window clearly provided and tracking app on day ensured clarity and peace of mind
Upon Delivery, very quick professional service
Overall fantastic quality product and service was impeccable
Do not buy a wide island worktop…
Do not buy a wide island worktop from this supplier.
My solid oak island worktop appears to have been manufactured from two sections joined together and split along the centre joint several weeks after installation. The worktop was fully supported by the cabinets underneath with no overhang.
The supplier’s position was that the split resulted from the installation and the lack of a T-bar reinforcement. However, no written requirement for a T-bar was provided, and I have been unable to find any such requirement in the supplier’s published installation guidance.
The supplier did refund the oiling service following a separate issue, which I appreciated. Unfortunately, we were unable to reach an agreement regarding the failed island worktop. Based on my experience, I would not recommend this supplier for a wide island worktop.

Reply from House of Worktops
First time fitting a kitchen, and our worktop is the star feature!
The oak worktop arrived and it was exactly as drawn with beautiful rounded corners, a sink cut-out and draining board grooves as ordered. Considering we have never fitted a kitchen before by ourselves (! :o) it looks amazing and we are so pleased with the end result. The first check of the CAD drawing that was sent to us after ordering revealed an error on our part, but it was quickly corrected. A new drawing was sent for us to re-check to make sure we were 100% happy with it. I would use them again in a heartbeat.
Delivery guys were great
Delivery guys were great, couldn't get near our house because of dustccart so had to walk worktop a fair distance and still smiling.
Wonderful Worktops
My wife and I looked around at oak worktops available nearby but were not very impressed by the quality or looks.
We decided to buy the Full stave deluxe oak worktops from House of Worktops after reading online about them and we are so pleased we did.
I am not a joiner and at 67 years old installing a new kitchen was a bit daunting but the finished result is magnificent.
The worktops are amazing and i was kept up to date with the delivery time, the two guys were great and placed the worktops carefully in the house.
I would certainly recommend this company if you want quality and service. Thankyou
Excellent service from this company
5 stars, but read T&Cs!
I gave 5 stars as overall pleased with the worktop and customer service. Be aware though that you need to closely check the worktop for any imperfections which you believe to be unacceptable BEFORE cutting or installation - as per their T&Cs - which I didn't read! Fortunately majority of imperfections were in the area that was to be cut out to accept the sink/drainer. When contacting Customer Services regarding this they were quick to respond and resolved the one imperfection that was still noticeable after installation.
Excellent customer service- received…
Excellent customer service- received the samples quickly which were of good quality.
very helpful customer service with…
very helpful customer service with different options to try
Excellent service great prices…
Excellent service great prices .customer care fantastic especially from Bella great knowledge. Sorted my order and rapid delivery. Ramis drew up my cad plans perfectly .communications great.
Thanks so much
Great online chat help by Maithilee
Great online chat help by Maithilee, went the extra mile by resoving delivery worries.
Great supplier
Easy order, great products, good communication, delivered as expected.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







