The House of Mysterious Secrets Reviews 5

Ordered the Texas chainsaw massacre figure from them and without notice the closed their store, I just found out because the figure is still not released. They took my money and closed up shop, I hope there’s not a lot of you that this happened to…

Website is 404. Owner has closed most social media and has so far not responded to any contact from customers and ignored PayPal disputes. While it is no longer possible to do business with them, I recommend anyone with outstanding preorders to dispute the payment immediately. It is unusual for an operation to end in this fashion, suggesting mismanagement or a tragedy has occurred. After such a long time it is highly unlikely this issue will be resolved except by refund.

Not very happy, ordrrd a horror themed stocking in November. It's now February and it still has not shipped. I've contacted the sellar several times now requesting my order be refunded. No response from them or customer support in over a week. Going to dispute purchase in PayPal

I placed a order with this company on May 18th 2021 in the amount of 21$56 cents. For a Michael Myers Keychain. Literally I have spent 100's of dollars with this business and actually just had something delivered from them Sept 23rd. However I have asked several times kindly for them to refund my money with No response until Aug 5th when the business finally emailed me and stated. No I haven't sent the refund but I will. That was over a month ago still no refund I have sent multiple messages along with several emails with no response. This is not how you treat a paying customer who has spent a lot of money 100's of dollars. You thank them by not refunding them nor keeping in contact by sending out emails letting them know what's going on with the order they placed. Over a Year ago this has been going on.