Hot Tub Liverpool Reviews 

172
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost woul... See more

Rated 5 out of 5 stars

Had our hot tub recently installed. Excellent customer service from Claire, Dan, and Mike. Nothing too much trouble. Reliant, efficient service from start to finish. Courteous and knowledgeable. Full... See more

Company replied

Rated 5 out of 5 stars

Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heavie... See more

Company replied

Rated 5 out of 5 stars

Don't usually leave reviews but we've been so pleased with the purchase of our hot tub from Liverpool Hot Tubs that we thought we share a quick review. From the initial contact, pricing, sales support... See more

Company replied

Company details

  1. Hot Tub Store

Written by the company

Hot Tub Liverpool is a leading supplier of hot tubs and swim spas covering Merseyside, Cheshire, and North Wales. With over 17 years in the wellness industry, you can rest assured that Hot Tub Liverpool not only provides premium quality hot tubs but also exceptional after-service. We are extremly proud to be a Jacuzzi partner who not only created the hot tub but also produce some of the best quality Jacuzzis in the world. Come and see us at our Liverpool city centre showroom and start your hot tub journey today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

New Family Addition

Purchased hot tub in store Dan,Mike and Clare are all very helpful and friendly
Delivery and installation was a breeze everything was explained in detail. Overall the service you get is excellent.

18 January 2022
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Joanne

Rated 5 out of 5 stars

Excellent service

Excellent service, actually bought the tub in September but garden wasn’t ready until 7th December. So no high pressure selling just straight forward advice on pros and cons of price bracket, power and country of supply. Delivery was on time and again excellent service, site left tidy with all packaging removed. Really clear instructions on how to manage the water chemistry.
Basically a fantastic local Liverpool company.

8 December 2021
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Jacob

Rated 5 out of 5 stars

Excellent service from liverpool hot…

Excellent service from liverpool hot tub dan and mike very helpful showing me how to use it turned up spot on time when they said they would , so i would highly recommend them .
john h

24 November 2021
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review John

Rated 5 out of 5 stars

Excellent service from Hot Tub Liverpool

Excellent service from Hot Tub Liverpool. From initial enquiry to installation of the hot tub customer service was excellent and nothing was too much trouble. Would 100% recommend. Very pleased with our purchase.

20 November 2021
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Julia

Rated 5 out of 5 stars

Excellent value & service from start to finish

Excellent service from start to finish. Really helped us pick the right tub for our needs, but weren't pushy. Date for delivery was within a couple of weeks and visited to check route was achievable. Any issues with route were discussed and resolved. Kept me upto date with delivery and tub was delivered on time. Full install completed with advise given on chemicals and tub functions / maintenance. Took all waste away with them as well. Excellent value for money and service. Would recommend going to Mike & Dan for your hot tub needs 👍

20 October 2021
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Reply from Hot Tub Liverpool

Thanks for the great review Nick, glad you're happy, enjoy your hot tub.

Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Great communication and service from the beginning. Kept me updated with delivery and advice on the install. Install of the swimspa went smoothly and checked by afterwards to make sure everything was ok and I knew how to use the chemicals.

13 October 2021
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Richard

Rated 5 out of 5 stars

Great experience purchasing from hot…

Great experience purchasing from hot tub Liverpool, they kept me well informed while we were waiting for the hot tub to arrive, and since purchasing they have been happy to help with any questions I've had.

8 October 2021
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Marc

Rated 5 out of 5 stars

Very professional from order to…

Very professional from order to delivery,
No pushy sales, just good advice.
Dan was very helpful keeping me informed on delivery times etc.
The delivery went smoothly and the guys stayed until the hot tub was full and programmed.
Would highly recommend.

8 October 2021
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Elaine

Rated 5 out of 5 stars

I ordered a Sundance hot tub from Hot…

I ordered a Sundance hot tub from Hot Tub Liverpool and could not fault the guys at all. Incredible customer service from start to finish.

8 October 2021
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for the great review Jake

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