Hotradiators Reviews 85

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, especially considering the competitive pricing. Many found the ordering process straightforward and appreciated the prompt delivery service. The company's customer service is also consistently highlighted for being professional and friendly, with many consumers expressing satisfaction with their overall purchasing experience. However, some customers also noted issues with their orders, particularly concerning damaged items upon arrival or missing parts. A few people mentioned problems with the delivery service, including items being left curbside, delays, or a lack of communication regarding dispatch.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product, often praising the quality and appearance of radiators, as... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and great pricing. Many... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering and fast... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent quality radiators, excellent prices and fast delivery. I ordered a few radiators from here a couple of weeks back as I thought they may not be that great as the price was too good to be true... See more

Rated 5 out of 5 stars

It was so easy to find and buy the radiator that we needed. The price was very competitive and we were kept informed all the way to our front door, with delivery. Yet to be fitted but it looks great.... See more

Rated 5 out of 5 stars

Ordered 1 rad. for my customer in the evening - but next morning discovered it was the wrong size. Needed to cancel - called Hotradiators the same day around noon- it was already shipped out - actuall... See more

Rated 5 out of 5 stars

The sign of a good company is when things don't go so well. I made a mistake in ordering some radiator valves for a new project incorrectly, I contacted Hotradiator and told them of my problem. No fu... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

85 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I purchased 10 raw metal effect…

I purchased 10 raw metal effect radiators for house conversion the process was flawless and great delivery and product quality including exchange policy for an item I ordered incorrect, Well done All who helped

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality. Delivery was quick and on time. Your sales was great very good price. Thank you Hot Radiator.

20 February 2026

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