Hotel Birke Reviews 

Room 341 very cozy, however you could wish for a TV that works, more English channels, not everyone understands German.

They have forgotten what serviceminded means.
They do not answer back my mails after our stay. They charged us to much money in the bill and we of course want the money back. But they just don't answer my mails 🤷

Extremely arrogant and square minded owners/management, no flexibility and no understanding for families, only profit thinking.

Bad service!!
No workers at the café or restaurant takes initiative to ask you what you want or if you want anything else.
All the workers don’t show emotion and nobody knows how to do anything.
And you can’t even speak a little loud at the pool without anyone saying you have to be quiet because the people in the sauna needs silence.
You have to do everything yourself even tho there are WAY to many workers just walking around doing nothing.
And it takes a million years for the orders to come!!!
Don’t come here unless you want to be the one doing the workers job yourself (without getting paid).

A Great spa/pool hotel in Kiel. Our family of two boys age 8 and 12 love the place due to the easy atmosphere and kind working staff. This is our third stay, lovely pool and the best breakfast ever 10 out of 10 stars. We strong recommend it to all if you need a easy family weekend.