Hotel Argana Reviews 140

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their friendliness, attentiveness, and professionalism across various departments, including reception, restaurant, and entertainment. People also frequently commend the facilities, particularly the spa, describing it as amazing, clean, and offering fantastic treatments like massages and hammams. The overall service is often described as impeccable, with many appreciating the welcoming atmosphere and the hotel's cleanliness. However, some people were dissatisfied with certain aspects of the quality and location. Reviewers mentioned issues with room quality, such as dated furniture, cleanliness concerns, and maintenance problems like leaky showers and non-flushing toilets. Regarding the location, some found the surrounding area to be dirty, noisy, and felt trapped in the hotel due to constant hassle outside, despite the hotel advertising a private beach that required a significant walk.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Service

Consumers find service to be positive, particularly praising the spa facilities and staff. Many reviewers... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the hotel as clean and hygienic, with... See more

Facilities

Users describe positive interactions with facilities, particularly praising the spa amenities like the hamam... See more

Location

People report ambiguous experiences with location. Many customers praise the fantastic location, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile. Restaurant staff are attentive friendly and welcoming. Entertainment is exce... See more

Company replied

Rated 5 out of 5 stars

Following my stay at the Argan Hotel, I can only say that it was one of my best holidays with welcoming staff in a very clean establishment not far from the beach as well as the town center. I must th... See more

Company replied

Rated 5 out of 5 stars

It was mine 16th time in Argana. I love this hotel ❤️ Very nice staff in reception, amazing Animation Team. Lots of entertainment during the day, and a fantastic show in the evening! Especially the fi... See more

Company replied

Rated 5 out of 5 stars

Good customer service good house staff food excellent no complaints . Front off house staff very very helpful and pleasant 😄. The location is fantastic beach not far, bus stop outside the hotel... See more

Company replied


Company details

  1. Hotel

Written by the company

Situé à 9 minutes à pied de la plage d'Agadir, cet hôtel somptueux affiche un style marocain classique agrémenté de faïences et de plafonds sculptés. Le Golf Club Med Les Dunes se trouve à 7 km. Dotées de mobilier traditionnel en bois, les chambres sobres disposent du Wi-Fi gratuit, d'une télévision à écran plat, d'un bureau, d'un minibar, ainsi que d'un balcon ou d'une terrasse. Certaines bénéficient d'une vue sur l'océan, d'une décoration moderne et/ou d'un espace de vie. Les suites comportent en outre une salle de séjour séparée. Le parking est gratuit. L'hôtel propose un restaurant international chic, un café en bord de piscine, un bar de style tiki et une discothèque. Il comprend également une piscine extérieure, une salle de sport, un spa et un salon de beauté. Le petit-déjeuner buffet est payant.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

140 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Me and family were very pleased with…

Me and family were very pleased with our week stay in Hotel Argana in Agadir. It was beyond amazing from the food to the spa - it was fabulous. The staff are very friendly and make sure all your needs are met. They are joyful, friendly and are happy to help with anything you need.
I had a hamam and massage in the spa facility and it was beautiful- the spa itself was very luxurious and had a relaxing vibe and the staff made sure we were comfortable from start to finish. Also very clean and hygenic.
They had great entertainment on everyday and made it very welcoming and fun- recommend for families and anyone really.
Lots of variety for food options too. Amazing experience overall.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience was very good

My experience was very good, great massage, lovely people would definitely recommend everyone to come get a massage and stay in the hotel.
The staff were professional, attentive, and genuinely caring. They took the time to understand my needs and made sure I felt comfortable throughout my visit. My therapist was highly skilled, applying just the right amount of pressure during the massage and paying attention to every detail.
The treatment itself was exceptional — I left feeling completely rejuvenated, both physically and mentally. The facilities were spotless and beautifully designed, which added to the overall sense of luxury and tranquility.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

The hotel is very welcoming and clean…

The hotel is very welcoming and clean the staff are all very polite.
The spa is an amazing experience, we enjoyed the hammam, the staff at the spa a so friendly and welcoming.
I would highly recommend ❤️

1 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Ferdane,
Thank you for your kind words! We are delighted that you felt welcomed and enjoyed the cleanliness of Hôtel Argana Agadir. It’s wonderful to hear that our spa team made your hammam experience so memorable. Your recommendation means a lot to us, and we look forward to welcoming you back soon! ❤️

Warm regards,
Hôtel Argana Agadir Team

Rated 5 out of 5 stars

hotel is very nice

hotel is very nice, staff are excellent. the spa was lovely we had a very good time and would recommend for all age groups looks for a relaxing but also enjoyable holiday.

1 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Kleda,
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at Hotel Argana Agadir, and that our staff and spa contributed to making your holiday relaxing and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you and your family again for another memorable stay.

Warm regards,
Hôtel Argana Agadir Team

Rated 5 out of 5 stars

We had a hammam and scrub at the hotel…

We had a hammam and scrub at the hotel spa, experience was AMAZING. Super authentic and lovely and scrubbed us so well.

1 April 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Lorena,

Thank you for sharing your experience! We are thrilled to hear that you enjoyed our hammam and scrub at Hôtel Argana Agadir Spa. It’s wonderful to know that you found it authentic and relaxing. Your kind words motivate our team to keep providing memorable experiences, and we hope to welcome you back soon for another indulgent spa session!

Warm regards,
Hôtel Argana Agadir Team

Rated 5 out of 5 stars

Very good SPA

Very spa, clean and very nice ladies. recommend this! Helene

25 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Helene,

Thank you very much for your kind words! We are delighted to hear that you enjoyed our spa, the cleanliness of our facilities, and especially the professionalism and kindness of our team.

Your recommendation truly means a lot to us and motivates us to continue delivering the best possible experience to our guests.

We look forward to welcoming you again soon at Hotel Argana Agadir.

Warm regards,
The Management Team

Rated 5 out of 5 stars

Friendly massage/ hammam

Friendly, attentive staff. Recommended as a relaxing experience.

16 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your kind words. We are delighted to hear that you appreciated the friendliness and attentiveness of our team. Your recommendation as a relaxing experience means a lot to us and encourages us to continue delivering the best possible service.

We look forward to welcoming you again very soon.

Warm regards,
The Argana Team

Rated 2 out of 5 stars

Requires improvement

This hotel could be so much better and at present is not a 4 star accommodation. We recently stayed for a week from 28th February 2026 in a Deluxe room.
The furniture was shabby, the fridge was rusty, the toilet didn't flush or fill with water, the bathroom flooded and we left the hotel at the end of our stay tired and stressed. The reception staff were unhelpful and spoke to us in a flippant tone. There was no welcome or smiling face , apart from the gentleman who carried our cases.
The food was tepid and the crockery chipped, so it felt unhygienic. One of us was vomiting on one day, which lasted for 24 hours.
Due to the inside bar being derelict, the only area was outside, however this was very cold in the evenings. This was not mentioned prior to our holiday. Overall, with more organisation generally, empathic reception staff, new crockery, more cooking stations and updated furniture in the rooms, the hotel would feel so much better.
The animation team were lovely, as well as the porter and cleaning staff.

28 February 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you for taking the time to share your feedback regarding your recent stay at Argana Hotel.

We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered with the room facilities, the bathroom, and the overall comfort during your stay. This is certainly not the level of service and quality we aim to provide to our valued guests.

Your comments about the reception service and restaurant experience have been taken very seriously and will be shared with the concerned departments so that immediate improvements can be made. Guest satisfaction is our priority, and feedback such as yours helps us identify areas where we must do better.

We also appreciate your kind words about our animation team, porter, and housekeeping staff. They will be very pleased to know their efforts were appreciated.

Please rest assured that your remarks regarding the furniture, crockery, food service, and bar facilities will be carefully reviewed by our management team as part of our ongoing efforts to improve the guest experience.

We hope you might give us another opportunity in the future to provide you with the high standard of hospitality that we strive to offer.

Kind regards,
Argana Hotel Management

Rated 5 out of 5 stars

I’ve had a wonderful stay at Argana…

I’ve had a wonderful stay at Argana hotel, reception staff are always first class and greet me with a wonderful smile.
Restaurant staff are attentive friendly and welcoming. Entertainment is excellent for children and adults.
The spa is amazing. Especially the manager, her team are so lovely and have made my stay simply the best.
I can’t wait to come back
Well done Argana Hotel.

9 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your wonderful review and for choosing Argana Hotel for your stay. We are truly delighted to know that you enjoyed your time with us.

Your kind words about our reception team, restaurant staff, entertainment program, and especially our spa manager and her team mean a lot to all of us. We will be very happy to share your compliments with them, as it will certainly motivate the entire team to continue providing the best service to our guests.

It was a real pleasure to have you with us, and we are already looking forward to welcoming you back for another memorable stay.

Warm regards,
Argana Hotel Team

Rated 5 out of 5 stars

I trust love the experience at the…I had an amazing experience and loved my Holliday

I trust love the experience at the hotal the staff are very friendly and helpful …
I had a full body massage it was amazing and the staff made me feel welcome and I felt comfortable .. it was great

2 March 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Thank you so much for your wonderful review. We are truly delighted to hear that you had an amazing holiday with us and that you loved your experience at the hotel.

Your kind words about our friendly and helpful staff mean a lot to us. We are also very happy that you enjoyed your full body massage and felt comfortable and welcome at our spa. Providing a relaxing and memorable experience for our guests is always our priority.

We sincerely hope to welcome you back very soon for another great stay with us.

Rated 5 out of 5 stars

Great service

Great service, friendly staff and professional massage.

18 February 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your wonderful feedback.

We are delighted to know that you appreciated the great service, the friendliness of our team, and the professionalism of the massage. Your kind words are a true motivation for our SPA staff, who work every day to provide a relaxing and high-quality wellness experience.

At Hotel Argana Agadir, our goal is to ensure that every guest enjoys comfort, relaxation, and genuine Moroccan hospitality, just a few steps from the beautiful beach of Agadir.

We look forward to welcoming you back very soon.

Best regards,
Hotel Argana Agadir Team

Rated 5 out of 5 stars

Chama

Chama was really good and she clean our room and kept it really tidy and clean

11 February 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your kind words.

We are truly pleased to hear that Chama provided you with excellent service and kept your room perfectly clean and tidy. We will be sure to share your lovely feedback with her it will mean a lot to her and to our entire housekeeping team.

Your satisfaction is our priority, and we look forward to welcoming you again very soon.

Warm regards,
The Management Team

Rated 5 out of 5 stars

Great place!

I’ve visited the hotel and spa every year and it is amazing and clean! The spa is incredible, would really recommend!

17 February 2026
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you very much for your loyalty and for visiting us every year. It truly means a lot to our entire team.

We are delighted to know that you find the hotel clean and amazing, and that you especially enjoy our spa. Your recommendation is the greatest reward for our spa team, who work with passion to provide relaxing and memorable experiences.

We look forward to welcoming you again very soon for another wonderful stay.

Warm regards,
The Management Team

Rated 5 out of 5 stars

Good customer service good house staff…

Good customer service good house staff food excellent no complaints .
Front off house staff very very helpful and pleasant 😄.
The location is fantastic beach not far, bus stop outside the hotel to go to the market. 💯 the people are nice too excellent i am going again in September thank you guys for making me feel at home 🥰🥰🥰

19 December 2025
Unprompted review
Hotel Argana logo

Reply from Hotel Argana

Dear Guest,

Thank you so much for your wonderful review and for taking the time to share your experience with us.

We are truly delighted to know that you enjoyed our customer service, our housekeeping team, and especially the helpful and pleasant front office staff. Your kind words mean a lot to our entire team, who work every day to make our guests feel comfortable and at home.

We are also pleased that you appreciated our excellent food and our fantastic location, just a short walk from the beach with easy access to the bus stop right outside the hotel.

Knowing that you are coming back in September is the greatest compliment we could receive. We cannot wait to welcome you again and make your next stay even more memorable.

Thank you once again for your trust and kindness.

Warm regards,
The Management Team

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