HostPresto! Reviews 1,412

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being reliable and efficient, often highlighting the quick and effective resolution of issues. The support team is frequently commended for their knowledge, responsiveness, and helpfulness, making complex technical steps easy to understand and ensuring a smooth experience. Many appreciate the personalized approach and the staff's dedication to going the extra mile to assist with various needs, from migrations to troubleshooting. However, some customers also noted significant dissatisfaction with response times and the company's handling of critical issues, including website downtime and email system failures. A few other people also felt that the website's functionality was problematic, with issues preventing them from logging in or managing domains, leading to business disruptions and data loss.

What people talk about most

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and reliability, with some customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... See more

Rated 5 out of 5 stars

Having a technical issue that I couldn't find the answer to. In the past other host providers have basically said 'tough luck' (I won't name them) but we returned a few years ago to HostPresto and hav... See more

Rated 5 out of 5 stars

I've been with HostPresto for over 7 years now. Every time I've needed any support, they have been super responsive. The team is very knowledgeable, and they resolve any issues very quickly.... See more

Rated 5 out of 5 stars

Personable, and friendly website hosting, help and advice. Reliable company who are always on call (at the end of Help Ticket) with thoughtful solutions. Decent prices compared to some on the market.... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Transfered from another hosting platform, so glad I did

I had an Windows ASP website which I wanted the transfer from another provider. The support team were very helpful in getting everything done, in spite of a number of difficulties presented by the former provider. The Hostpresto team responded to emails in a timely manner, even on a Sunday, always courteously and with the information I needed. I am delighted with their support and service

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support!

HostPresto! support is excellent, both in terms of quality and timeliness. Any issues I've had have always been dealt with very quickly and professionally.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and friendly support staff

Very knowledgeable and friendly staff,progress problems until they are successively resolved.
Recently had a problem accessing an email account.
This problem was resolved despite Microsoft making it complicated and difficult to resolve.
Would recommend them to new customers.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I have been with Host Presto for some years...

I have been with Host Presto for some years now and they are simply brilliant. Being pretty much a technical dimwit when it comes to computer tech and all things associated, I occasionally have to lean heavily on my saviours at HP. They are always speedy in reacting to my requests and on most occasions just as speedy with achieving the desired result.
Thank you

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful

Our website is hosted without much trouble. Whenever an issue arose, I left a request on a support ticket, and it was solved within a day without having to resort to IT-speak.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Running a website can be hard work

Running a website can be hard work - if only it would sit still and not need any more technical input, but alas, this is not the case.

HostPresto are always so responsive and I feel confident that the odd matter that crops up can be resolved quickly, even though it is through nobody's fault that issues arise, I have always had the help I needed.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Upgrade a service and cancel a second service

I wanted to upgrade a web hosting package, migrate a website and cancel second web hosting package that was no longer required. HostPresto gave me excellent service when performing each of these tasks. Very quick and efficient service. Thank you.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I'm a tech newbie

I'm a tech newbie and i couldn't have been more looked after! none of my questions were answered in a patronising way or i made to feel stupid even when i didn't understand the easiest thing. The technicians were very knowledgeable and the process was broken down for me into simple to understand steps and i felt like a valued customer at all times. my emails were replied to in a timely manner and i was never left wondering "what next?". i was in communication with other providers but none were as clear , helped me as much or were as friendly and professional as HostPresto. i'm very impressed.

1 October 2025
Unprompted review

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