HostPresto! Reviews 1,412

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being reliable and efficient, often highlighting the quick and effective resolution of issues. The support team is frequently commended for their knowledge, responsiveness, and helpfulness, making complex technical steps easy to understand and ensuring a smooth experience. Many appreciate the personalized approach and the staff's dedication to going the extra mile to assist with various needs, from migrations to troubleshooting. However, some customers also noted significant dissatisfaction with response times and the company's handling of critical issues, including website downtime and email system failures. A few other people also felt that the website's functionality was problematic, with issues preventing them from logging in or managing domains, leading to business disruptions and data loss.

What people talk about most

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and reliability, with some customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... See more

Rated 5 out of 5 stars

Having a technical issue that I couldn't find the answer to. In the past other host providers have basically said 'tough luck' (I won't name them) but we returned a few years ago to HostPresto and hav... See more

Rated 5 out of 5 stars

I've been with HostPresto for over 7 years now. Every time I've needed any support, they have been super responsive. The team is very knowledgeable, and they resolve any issues very quickly.... See more

Rated 5 out of 5 stars

Personable, and friendly website hosting, help and advice. Reliable company who are always on call (at the end of Help Ticket) with thoughtful solutions. Decent prices compared to some on the market.... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

10 year HostPresto customer

I've been a customer of HostPresto for 10 years, their service and support team is excellent. Many of my support requests have been raised due to things I needed to get done and not due to problems at their end, their support staff, Shaun in particular has always provided excellent responses, clear, concise and upfront.

The service itself is solid, and dependable

Thank you HostPresto!

12 March 2026
Unprompted review
Rated 1 out of 5 stars

AVOID like the plague as of 2026

AVOID like the plague as of 2026

I have been a loyal customer for over 9+ years (prior to the HostPresto buyout)

I recently paid for domain protection and renewal, hosting etc

just before Christmas their automated systems failed, they charged me but failed to renew my domain

this then went out to the open market and has been parked by someone else and HostPresto refusing to rectify , or pay to retrieve

The outcome??? I lost my entire business, 9+ years of history poof gone , and they tried blaming me, offering me token hosting but nothing to compensate for the full build etc

If you look up Google reviews, very similar things from numerous other disgruntled customers

YOU HAVE BEEN WARNED - these people will take your money and not deliver on their contractual obligations - If I could give zero stars I would

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent host

Been using Enix / Hostpresto for many years. Any issues (usually my fault) are dealt with quickly and easily. Always very helpful

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Tech Support

Host Presto has been out Web Host for some years - they provide an excellent service and are always helpful and responsive when we need any support intervention.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a serious issue with my website…

I had a serious issue with my website so I raised a support ticked with HostPresto! The response from the help team there was swift, accurate, insightful and resoled my issue. I had a series of email exchanges with the team, each was treated with respect and given a thoughtful reply, with led me through the whole process without which I would not have been able to fix my site. I would rate the support team as highly knowledgeable. I would say that HostPresto! are worth the money and would not hesitate in recommending them for host a website.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I'm with HostPreston by happy accident…

I'm with HostPreston by happy accident - a previous hosting company sold their business to HostPresto and I have never felt the need to change it.

For various reasons I had ended up with three different hosting packages on two different accounts and enquired about rationalising them. I now have one mega-hosting web account serving all my needs and saving me some money in the process.

From the beginning of the initial enquiry to them to a final query about a refund they have been excellent in their response and the migration of the services and accounts could not have gone smoother.

I have been very impressed!

26 December 2025
Unprompted review
Rated 5 out of 5 stars

I have been with HostPresto for over 10…

I have been with HostPresto for over 10 years and have consistently received high-quality service. Their support team is knowledgeable, responsive, and communicates clearly. HostPresto is my go-to hosting provider and the company I confidently recommend to clients for both personal and business web hosting needs

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Support

I recently logged a ticket with HostPresto support which involved information and guidance about a process that involved multiple organisations as I recently took over the IT role for a charity. They explained everything in writing that a non expert could understand. A really great service.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I've been with HostPresto for over 7 years now. Every time I've needed any support, they have been super responsive. The team is very knowledgeable, and they resolve any issues very quickly.

After not very good experiences with some "famous" hosting companies, HostPresto comes like a breath of fresh air.

I'm at total ease hosting many client sites with HostPresto, and would recommend them whole heartedly to anyone looking for a hosting provider.

We should support small independent firms who provide fast, attentive and personal service.

5 stars, and big thumbs up!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional Hosting

I’ve been with HostPresto for over 10 years now, and this is my third time writing a review which already says a lot about my experience with them.

Overall, HostPresto has been a very reliable hosting company with reasonable pricing and a strong, professional support team. Their support staff are knowledgeable and take issues seriously. While there can occasionally be a short wait for a response, the quality of support once they engage is excellent, they are proactive, thorough, and genuinely focused on resolving problems properly.

I’ve always felt that my sites are in safe hands, and long-term reliability and quality support are the main reasons I’ve stayed with HostPresto for so many years. I’m happy to recommend them.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

This is the 2nd time I have left a…

This is the 2nd time I have left a review for Hostpresto, but they deserve it! I’m not going to pretend problems don’t happen they do.

The key is that, and especially as a “pushy” founder myself with incredibly high expectations, and with our growing business changing in need and expectation across the years…

Hostpresto have never failed to grow with us - and crucially learn from any problems that do occur by putting even better processes in place.

The benefit of dealing with humans and a company that obviously cares so passionately about doing a top draw job as they do for us as a business far outweighs any benefit of a faceless AWS or similar in my book.

Highly, highly recommended!

17 December 2025
Unprompted review

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