Hostmate Reviews 3

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best hosting service bar none

I am an IT professional managing ITC for a leading training organisation in Queensland. I switched to Hostmate a few years ago when a colleague suggested I try Hostmate hosting services. Wow, they impressed me from the very beginning and continue to impress me to this day. They are a local Queensland company with the best prices (no gimmicky prices or hidden upsells). Nothing is too much trouble for the techs (who are also the owners). Their servers and response times are always super fast. I write this review only because I know how much one can lose by choosing a hosting provider that doesn't live up to expectations. I 100% recommend Hostmate for private, professional and corporate users.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely the best, second to NONE!

I've had many hosts over 15 years and not one can compare the the service provided by Glen and team at Hostmate.com.au. They always respond within hours. I class myself as an advanced beginner, being self taught, and every time I get into trouble Hostmate have gone beyond to help and fix even when it seemed impossible.
I have a similar hosting service in France and they won't answer tickets until day 3 and then won't assist; telling me to employ a developer.
Absolutely the best host I have ever worked with.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support with transferring my…

Excellent support with transferring my domain and website to Hostmate. The support team helped with very prompt advice to get things up and running plus Hostmate is much cheaper than my last provider. Don't underestimate Australian support staff & web servers when choosing your provider.

4 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look