Hostaris Limited Reviews 13

One of the worst VPS providers I have ever known! There were numerous issues with this provider. I purchased a 3-core VPS with 1GB of RAM. Even though I wasn't running anything heavy on the server, I experienced several instances of 100% CPU usage.

There were several downtimes with no explanations about the status or what was going on. Recently, I found out that they shut down their services, Discord server, and website without providing refunds to customers. Fortunately, I had requested a refund and got my money back before this happened.

Absolute worst!

The services were most likely good in May 2024.

On the 19th of June 2024, the company announced the hosting's shutdown. They "gave" the users 14 days to gather their data.

Today (on the 21st of June) each VPS, the nodes, the Client panel and the company's website became inaccessible.

In their announcement, they also stated that they would issue the refunds on a "pro rata" - which means the users will not get back the money they paid for the services.

I have lost £36 and 11 months of my VPS service.

Update (2024/06/24):
My refund request has been refused by their staff team. I can no longer access their Discord server to create another request.

The company has been taken over by another company now, it seems that they're on the right track compared to what it was before.

If it improves from how it is now they gained a loyal client :)

I had ordered one VPS with 2GB RAM. In the offer on LET, they said they will give an extra core, if one placed in comment the OrderID. I had received one VPS without the extra core. I mentioned three times my OrderID in comments.

The owner added one core to others, after me i.e. who's OrderID was later than mine.

I requested to place a refund. They did not bother to answer for eight weeks.

Now, I found out that this company is sold to some other company. The new owner says they will have to check when and why the extra core is not added. Come-on, you can see in the control panel that the extra core was not added. This is your system and you can see. The kind of games they play with their clients is totally unacceptable.

Until today, I have not received the refund.

Very unprofessional and audacious! I purchased a VPS advertised with 2GB of RAM, but I received one with only 1GB. After several days of waiting for support, I've decided I can't work with them and requested a refund. It's been 28 days with the ticket open and no resolution. I don't recommend this at all!

solidsilk (lewis goom) is not a customer anymore, amazing host

I raise my query 2 days ago but no response from hostaris yet They say 24/7 support but i still don't get support in 2 day. Worst host

not so fast support but with good servers. Asked an urgent question with no response after 24 hours.
otherwise, they're fine

UPDATE: After a chat with Josh, he explained what's up with utmost professionalism. 10/10 service and ofc great servers

Awesome support - Josh and Sam are both the best people I've ever spoken to in my life. Extremely professional, and the servers have really great performance. Overall I would easily recommend Hostaris to anyone.

good host, love it.

Honestly the best experience I've had with any server hosting company they helped me through every step of setting up both of my servers and provide great, fast support