Hortus planta Reviews 

15
•
TrustScore 3 out of 5

3.1

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Company details

  1. Garden Center

Written by the company

UK gardening website specialising in garden plants and decorative aggregates.


Contact info

3.1

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.1

All reviews

(15)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

I was lucky not to be killed

Judging by the way the driver of Hortus Forma vehicle LJ73 ZTK tried to run me off of the road this morning I’d strongly encourage potential customers to look elsewhere. I certainly wouldn’t put my property in the hands of someone who so blatantly disregards the safety of themselves and others. Video footage being forwarded to the police.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Wrong plant and non responsive seller

The specific plant i ordered was not the one I received, and was also a very poor specimen. I wrote to the seller 3 times and received no response. As the plant is in the ground the seller presumably ignores complaints as it would be a lot of bother to dig up, repackage and return.
Doesn't deserve the 1 star and would definitely warn prospective buyers to steer clear.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Company Scamming Customers

Pea Shingle 10mm 25Kg

If you advertise 25kg, you should supply 25kg. Otherwise your just a thief... Do not trust or buy from this company, no response from 2 contact attempts

Delivery note even states a lower content.

We were 12% down on each sack, shocking service.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Bought a cordyline online from them

Bought a cordyline online from them. Had purchased a few plants from them last year . Which I was happy with .

The cordyline arrived in a dreadful state looking near death . They ignored my requests to discuss this when I messaged them. In the end I had to open a case Against them to get a refund .

I have kept a daily record , in pictures, of the plants rapid demise and sorry state .

Eventually Hortus replied saying there was nothing wrong with the plant .

Well anyone can see the plant is blatantly unwell. Such lack of communication and dishonesty is beyond awful. Customer service is non existent .

I will never use this company again. They obviously can not deal with things when they go wrong . I was extremely polite with my communications with them.

I have kept a full and detailed provable record of everything.

I need to return the plant to them to obtain a refund . Allthough they believe there is nothing wrong with the plant . I wish I could post pictures of it on here . Then you could judge for yourselves .

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I found this company on Ebay and…

I found this company on Ebay and ordered 4 x ophiopogon 2 litre plants.
They arrived a day early and delighted by the quality of the plants,well packaged and not damaged in any way.
I will be using this company again and highly recommend.

11 August 2025
Unprompted review

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