Hortology Reviews 

You looked after the plant. You delivered the plant in a way that would cause it as least distress as possible. Looks happy . there is one brown spot on one of the leaves. I don’t know if that will get better ?worse ?or just disappear? or extend to the whole plant?but that remains to be seen.It may be a little bit soon to give you completely accurate review ; except to say that I really appreciated that you took care to send and deliver the plant beautifully.

Amazingly packed, delivered really fast. And the English Ivy was perfect condition

Ordered a few of the plant pots, really rate them. And they all arrive very well packaged.

Great plants and pots, delivered on time and in great shape!
Will use for all my indoor plants and pots.

Excellent service, quick delivery. I loved my beautiful plant and pot. It was all packaged with care and the plant was in good condition on arrival.
Great website, with some really useful tips and information.
Would recommend. Thank you.

I ordered plants from a website for the first time. Hortology could not have done more to take away my concerns about quality, reliability, fulfillment and ability to withstand transport. The shipment followed swiftly after I placed my order. The plants were delivered with care. (I believe picked up in the morning at Hortology and delivered to my house later the same day, no overnight in a warehouse or a truck.)
The only unfortunate I found is that the availability of plants is limited and you pay shipment every time you order. I also ended up ordering from another website with more availability, but they just buy the plants somewhere else, take a long time to fulfill the order, pack some lying in a box instead of standing and have them longer in transport (and looking worse for wear).

Lovely healthy plants and great service from the company. First rate.
Also, the staff at Hortology are excellent at communicating with their customers.
Recommend 100%.

Great buying experience. Healthy indoor plants and safe/ careful delivery. The website is easy to navigate and plant information and selections are categorised/organised for easy search and guidance for beginners. Very catchy web design. Almost like a walk in into a garden shop through visual navigation.
Overall plant health was optimum and is thriving.

Absolutely Fantastic little Cacti !, very well packaged & received super quickly

Beautiful pots, good quality, carefully packaged and quick delivery.

Very good and fast communication from a real person not a chatbot when I wanted to change my order, plus when I had additional queries. Excellent delivery details with everything going exactly to plan. Very helpful delivery driver. The outcome 3 really lovely pots which will enhance my porch for years to come.

Excellent choice, good quality plant and packaging, always a little nervous about buying plants online, there was a delay with the delivery (due to courier not Hortology) so was concerned the plant would be worse for wear, but she’s happy, repotted into my own better draining mix and a few days later she’s happy and thriving.

I have ordered plants before Hortology from 4 other online UK suppliers. But Hortology is the best and now I only order plants, pots, pot liners, plant food and other plant accessories from this site.
The plants arrive in pristine condition and beautifully alive and vibrant. They are packed in a manner that protects them fully from any delivery damage.
I highly recommend this company. It is the best online seller in UK of plants of all sizes, pots and plant care products.
I love the large plants and exotic medium and small plants I have received. Hortology is incredible, I truly appreciate the care they take in delivery and the range of plants and plant care items they offer. Thank you Hortology team. You are superb.

I have unfortunately had not received my order and customer service have stopped replying.
Hate leave bad reviews but when buying good - customers count on delivery times.

Accurate representation on website which was easy to use. Good communication about delivery and arrived promptly.

I placed my order 6/13 and it is 8/17 and I still haven’t received anything, I’ve been writing to the company and different people tells me different things and they promise to reship it and they didn’t, I don’t see a way to claim the money back, there is not a phone number to call. For what I see I will never get my plants or my money back:

The peace Lily I ordered arrived, it looks bigger than described and is very healthy, lovely !

The service was fantastic from start to end, no issues and delivered right on time as described.

Thank you

Ordered what was described as a green velvet noor plant pot with metallic bronze green accents. I received a black plant pot with no variation in colour it looks nothing like the advertised product. Company said they could not refund me because my pictures showed the pot with a plant in it even though I had lined the inside with plastic??? £60 down the drain

If I could give a zero, I would. Do not trust this company. They sent me the incorrect item. When I informed them, they arranged for a delivery driver to pick it up, but I waited all day on two occasions, and no one turned up. I'm now stuck with a plant pot I don't want, having lost over £100.

We made a mistake on the size of an item and needed to send it back. Hortology do not help and it is going to cost a lot of money to send this item back. Hortology do not help at all, just telling you to find your own courier. Given the size of the item this is going to be very expensive. We will not be buying from them again.