Horizont Atlantic logo
Visit website

Horizont Atlantic Reviews 10

•
TrustScore 2 out of 5

2.0

Shipping Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shipping Company

Information provided by various external sources

Somos una empresa ubicada en las Islas Canarias dedicada exclusivamente a las mudanzas en Tenerife 922251771 y mudanzas en Las Palmas de Gran Canaria 928203285 donde tenemos nuestras oficinas y almacenes , atendiendo servicios en La Palma , Tenerife, Gran Canaria, Fuerteventura , Lanzarote. Realizamos envíos desde Barcelona, Madrid, Valencia, Alicante, Almería, Sevilla, Zaragoza, Bilbao, Francia, Alemania , Suecia , Suiza, Bélgica, Inglaterra, México, Venezuela, Emiratos Árabes... Podemos ser su empresa de confianza.

Contact info

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Biggest regret in my life

Biggest regret in my life: to give Horizont Atlantic my money!

I asked for my belongings to be delivered from storage in Tenerife on 7 December 2024 and I still have not received them in Prague, Czech Republic. It is 27 March 2025 today.

Horizont Atlantic does not respond to my emails when I ask for updates.

On 24 February 2025, my stuff did however arrive in Barcelona and it has water damaged. My £8000 (bought in UK) real leather couch has now been sitting with water damage in a wet warehouse for over a month!
Another €12000 may be lost for our wet real wood furniture and cotton towels, bedding and clothes.

I was told the insurance which Horizont Atlantic arranged will not pay for the damage. Horizont Atlantic denies any wrong doing.

I am so sad and frustrated and don't know what to do in order to get my things back and compensations for what is damaged. Any suggestions?

27 March 2025
Unprompted review
Show reviews in all languages. (10 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look