hopofurniture.com Reviews 

489
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptionally helpful and knowledgeable staff who provide wonderful assistance, whether visiting physical showrooms or chatting online. People are extremely pleased with the outstanding product craftsmanship and beautiful finishes. Furthermore, buyers frequently emphasize the smooth, prompt delivery process, noting that delivery teams handle heavy furniture with great care, remove all packaging materials, and assemble items professionally. Some reviewers were not happy with occasional delivery delays and scheduling inconveniences that disrupted their plans. Additionally, a few people mentioned receiving damaged items or experiencing frustrating issues with customer support response times after reporting problems.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality and good craftsmanship.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting prompt arrivals and smooth... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and robust... See more

Service

Reviewers express high satisfaction and praise the efficient service provided throughout the process.... See more

Staff

Customers had positive experiences with staff, highlighting helpful and friendly interactions throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the showroom to see what we wanted, the order was placed there and then they were able to hold our delivery until we were ready to receive it. They also followed up regularly unprompted. Th... See more

Rated 5 out of 5 stars

I had seen some (very expensive) bar stools at a big retailer but saw some very similar at hopo on line (we live a long way from the store). Steve was very helpful sending photos and info on what’s ap... See more

Rated 5 out of 5 stars

Every part of the process was great. Ordered a G plan cabinet, drawers, bedside drawers and a nest of tables. Had some advice online and ordered online. I was advised of estimated delivery dates an... See more

Rated 5 out of 5 stars

This company was extremely helpful. I had a chat online with a member of staff with the questions i had. Once making the purchase, delivery arrived in 7 days. The delivery team contacted to advise wha... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Kitchen Furniture Store
  6. Pine Furniture Shop

Written by the company

We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

489 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(489)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This is the second time we have ordered…

This is the second time we have ordered from Hopo Furniture, and we were satisfied with the service/ product. Delivery was a little delayed however once I had called for an update we did receive a more accurate date.

22 January 2026
Rated 5 out of 5 stars

HOPO FURNITURE

As with previous purchases of vega scandi oak furniture...
Excellent communication and highly recommend company.
Quality of items are superb in colour match , craftsmanship and appearance.
Many thanks.

15 January 2026
Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable store staff. Very helpful in organising a suitable delivery date. Delivery men took the furniture to the rooms I wanted and were very helpful. Happy with the quality of the furniture as well, it’s always difficult when buying online.

22 December 2025
Rated 5 out of 5 stars

Every part of the process was great

Every part of the process was great. Ordered a G plan cabinet, drawers, bedside drawers and a nest of tables. Had some advice online and ordered online. I was advised of estimated delivery dates and this was followed up as advised when delivery was scheduled.
The delivery guys were so pleasant and careful on delivery. Removing the packaging and setting everything up where required.
A wonderful clean, efficient any tidy job. I was so impressed and would most definitely recommend and use again.
Thank you hopofurniture.

22 December 2025
Rated 5 out of 5 stars

Fabulous service

Fabulous service! Price matched and free delivery to Scotland - head and shoulders above other on line companies. Will definitely use again

7 December 2025

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