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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the great material, soft texture, and overall well-made items. Many reviewers are impressed with the unique designs and the comfortable fit of the clothing, often receiving compliments when worn. The delivery service is frequently mentioned as fast and efficient, with many people receiving their orders sooner than anticipated. However, some customers experienced issues with sizing, noting that items could run smaller or larger than expected, leading to difficulties with returns. A few other people also felt that the return policy was inconvenient, with some reporting difficulties in getting refunds or instructions for returning items.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and design, with many expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the good quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a... See more

Return policy

Customers had negative experiences with the return policy, with many describing it as a "joke" and the "worst... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was offered a $20 credit for my review. It took a few tries to get the range of sizes correct based on the my body vs what I normally order. They're optional are pretty cool and I like how they c... See more

Rated 4 out of 5 stars

Never had a problem, I like the texture od the clothes I bought, but thought that one of them would be thicker, more warm but otherwise, fine! Took at least 3 weeks to ne delivered but im fine with it... See more

Rated 4 out of 5 stars

After my first lost package due to non delivery ! The custumer service send me another one that i ve finilly received ! And honestly , i m impressed by the quality. The custumer service made eve... See more


3.8

Great

TrustScore 4 out of 5

217 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

I have ordered a few times now

I have ordered a few times now. I love all of the shirts I have gotten so far (size fits great, very comfortable). My most recent order was either stolen or never delivered, and Hoooyi went ahead and sent me another of the same order to make up for it (no charge, and was delivered no problem). So I especially appreciate the customer service!

3 February 2025
Unprompted review
Rated 4 out of 5 stars

Good Experience!

I like the shirt I bought from Hoooyi and enjoy wearing it. Took a little time to receive it, but not terrible.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Better than other Chinese clothing sites!

I have had much more success with Hoooyi than the other Chinese clothing sites I’ve tried. The clothes fit right, are fairly good quality and hold up pretty well after washing. I’m going to give them 5 stars because I’ve had terrible experiences with other sites such as this. I will definitely buy from hoooyi again

15 December 2024
Unprompted review
Rated 5 out of 5 stars

Good quality for the price.

Good quality for the price.
Size is acurate.
Colors are also as pictured online.
Love the style and colors.
I ordered twice for my sons and my husband, mainly sweatshirts (XS, S and 2XL).
The second time it arrived faster than the first time.
We will no doubt order again from there.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Ripoff

I ordered 3 shirts and while, up until now, I received assurances that the order was received and they were sending order, never heard again.
I just wasted my money and my friends received no gifts.
SCAM

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away! I ordered four sweatshirts and they were never delivered. Hoooyi confirmed via email that they were never delivered but told me I couldn't get my money back because the carrier didn't return it to them. So I paid $100, never had the items delivered, and can't get my money back.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Hoooyi is my new favorite online store!

I saw their ad online and then googled Hoooyi and saw it was legit so I placed an order. I was sent tracking information and it showed up roughly 2 weeks later which was no big deal. I loved the 2 shirts, no loose threads or anything, quality is good. I checked out their size chart and went by that for sizing and everything fit perfectly. I ordered a Christmas gift for a friend and we exchanged gifts early and they loved the hoodie I got them.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Hoooyi is great

Hoooyi is great. Love the shirt quality and design. When my package got damaged in the mail, they immediately sent me another in perfect condition.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE. Very poor quality clothing.

Deceiving product photography and absolutely horrible quality clothing. I ordered a shirt from this website it took nearly two weeks to get to me (shipped straight from China) When it came in the quality was absolutely horrible. I initiated a return process to find out they do not refund shipping costs and do not send a label. So when all is said and done, I'll get 8 dollars back as a refund after losing the initial 13 dollars for shipping and spending 16 to send it back. They also have terrible customer service. Buyer beware.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Ok quality

I’ve ordered here twice never had problems with receiving the packages like others seemed to have had. I found the linen pants to be good quality and texture.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Order from here a lot

Order from here a lot. They sent me the wrong size and corrected it immediately, shipping out the correct size within a day. I’m happy with all Hoooyi.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam. Don’t be fooled

The company is a scam. I made an order which they claim was delivered. When I emailed to say it was never received they essentially told me to take it up with the post office. No refunds or replacement. All but stole $180 from me. Customer service was rude and unhelpful. Avoid if at all possible

30 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not order off this company

Do not order off this company. The sizes on their website are inaccurate, then they charge for refunds. What’s worse is I paid for the return and now they’re refusing to refund me even though I followed their instructions and posted the tracking number

28 October 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Horrible refund policy. The package arrived damaged. So they had to cover the shipping fees. But they never answered. So i returned it on my on cost to the warehouse and it arrived. They never gave me a refund.

12 August 2024
Unprompted review

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