While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tom made the whole experience easy and stress free! Rich picked up my emails during his absence and was extremely efficient responding quickly to all of my queries. I would highly recommend Hoocht and... See more

Rated 5 out of 5 stars

Where do I start ,Rich and his team were truly amazing from start to finish ,there straight forward easy to understand approach is so refreshing in this day and age , there communication was ex... See more

Rated 5 out of 5 stars

Rich and his team have made our experience as first time buyers stress free and fast. From start to finish we have received expert advice and been kept informed with the progress of our Mortgage appl... See more

Rated 5 out of 5 stars

I came to hoocht when another mortgage advisor team had let me down. I was trying to get a Decision in Principle sorted out in a tight time frame. I admit I was sceptical to begin with, but with the... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(94)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and fantastically…

Excellent service and fantastically quick mortgage offer. There are better known online names out there, but they are bigger companies and probably can't offer the same level of personalised service. That's what made me choose Hoocht, and I was not disappointed. I would recommend to anyone.

18 March 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer service

Fantastic Customer service

Throughout the process things were made very clear and simple. The responses to my questions were swift whilst importantly being very informative to allow me to make a decision quickly. Excellent service. Highly recommend

6 February 2019
Unprompted review
Rated 1 out of 5 stars

Awful. Left me with problems

Im not sure how this company have got so many good reviews. My application was cancelled by hoocht and left me with a problem now in getting the mortgage. Be very careful about using this company.

6 February 2019
Unprompted review
Rated 5 out of 5 stars

Massive thanks to Rich at Hoocht who…

Massive thanks to Rich at Hoocht who guided me through the mortgage process with my first home. Even with bumps in the road Rich was more than helpful in reassuring me and pushing it along. Would 100% recommend.
Thanks

21 September 2018
Unprompted review
Rated 5 out of 5 stars

Rich at Hoocht was amazing

Rich at Hoocht was amazing - the service was very quick and precise and he found us the perfect Mortgage for our needs
Would highly recommend Rich and Hoocht

12 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from Rich

So pleased with service received - twice! We previously used Rich in 2016 when moving house and he was so brilliant that we had no hesitation in using him again when our two year fixed rate came to an end. We are self employed which can make it more difficult but he always seems to make things straightforward and replies to emails or phone calls promptly which takes (some of!) the stress away as you are always kept up to date.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

Very Efficient!

Hoocht are very efficient, helpful and proactive. I would honestly recommend and use them again.
Many thanks to Rich and his team.

13 August 2018
Unprompted review
Rated 5 out of 5 stars

Hoocht remortgage

I used Hoocht to remortgage after my sister recommend them.

I was a little worried about doing it at first. When i spike to Rich at Hootch he put me at ease and was very helpful. The advise was brilliant. the remortgage was painless and easy.

Hootch was a massive help. I would recommend them to everybody.

16 July 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service and so stress free

Rich was absolutely incredible, initially couldn’t get the full amount for my remortgage but then when I got the paperwork (within 72hrs) he had miraculously managed to get me everything I needed. Such an easy, stressless way of sorting a mortgage. Cannot praise this company highly enough and will definitely recommend them to anyone I speak to about getting a mortgage. I wish I could give you ten stars! Thank you :)

6 July 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look