Honorbuy Reviews 150

Hi everybody,

An extremely fast online shop but one little/big painful cheating: I ordered a Xiaomi phone with global Operation System and they have sent me one made for China and now they are washing their hands. they never proposed to change it! they are saying that only other configurations has global MIUI..but on the site appeared that even mine has global MIUI!! Shame..what to do with Chinese language in Romania, EU??

I have ordered the xiaomi f1 pocophone & redmi 6 pro, and both working great, sealed, everything was fine, shipping was like 2 days to my hause with is really fast - fast support, amazing team. I would recommend them!

Just tip: the people who have problems like cracked screen, repairing, etc... are just "ID"OTS . Why you guys didn't care about your phone? Just blaming a company with your fault. Shame on you.

Xiaomi <3

I have bought two Xiaomi items from Honorbuy, one Mi5 and now a Mi Pad 4 and it seems that both have not original MIUI from Xiaomi. That means that you cannot update via OTA. Very bad! I can't recommend to buy from Honorbuy because of this problem!

I ordered Xiaomi mi 8 from them and i am extremely satisfied. Very fast delivery (2 days) and the packaging was excellent. A++

Suggested by Honorbuy support staff I have sent on 8th August my Xiaomi Mi 5i Pro phone for a minor repair to Shenzhen City, China.
From e-mails I understand no repairs have been done. I have asked a couple times, by email and phone to return the phone to me anyhow.
No result so far. I fear I lost an expensive phone.
Is the repair service of Honorbuy trust worthy?

Correct that is my order number. Thank you for your message by e-mail. I trust the issue gets solved now.

I ordered a Xiaomi Poco F1 from Honor buy EU warehouse. Phone arrived as described, very fast ordered on Saturday got it on Wednesday delivered to Ireland. Very well packaged, best packaging I've ever had on a phone.
They had it wrapped in this special air pocket which ment even the box was perfect (no damaged corners)and gave me great confidence that nothing would be damaged with the phone.( Some company's just put phone in jiffy bag with zero protection) All duties taxes etc were included in the price as it was shipped from EU.
The only minus I'd give honor buy is their communication isn't great don't expect quick replys to emails so should something go wrong this could be frustrating.
Other than that I'd highly recommend purchasing from them based on my experience. By the way Poco F1 is an absolutely amazing phone! Love it!

Terible custom servie , noubady reply on email
Don`t buy from this site
My phone is 4 month in servis,

Over the past few years I've ordered several xiaomi phones and some accessoires. Delivery (to the Netherlands) is always quick and accurate. I've ordered a phone yesterday and it was delivered (from Italy) within 24hrs after ordering.
Never had any experience with warranties so don't know about that.

good products but.... , but you will not get warranty for ,
if You need send it back for repair , must sent in China,
and repair parts like lcd is with lowes quality !
I'v buyed lcd for my (redmi note 5 broked in car accident) an lcd was faulty ! Honobuy refuse to refund me or send a new one ,
also buyed le max2 with faulty charge cabel, honorbuy refuse send me new one
worst after sale service and worthless warranty !

I bought a phone NUbia Z17 lite in April, and when I opened it I noticed a very samll crack (1mm ) on the top left. That didn't bothered much but 1 week after use the speaker stopped working properly. I sent it back to repair under warranty, as specified by them. They only received the phone 2 weeks (so they said) after i Sent it.. They didn't want to assume the scrren problema, even tough the phone had only been opened for 2 weeks. I accepted to pay 25 dolars for them to send the phone to China for repairs. After that, and after sendind and receiving more then 30 or 40 emails asking for the phone. I still haven't received it. 5 months have passed. The last email they sent was that the phone was August 27th saying the phone would be repaired within one week. That was more then a month ago...

Great shopping Experience !!!! Bought Amazfit 2 , price was very good , cheepiest I could find , very fast delivery to Greece from their Eurostock house just 2 days !!!!!

EXCELLENT !!!!

Don`t buy from this site, i ordered a XIAOMI MI6, and after 10 months it have a network signal, i send it to China and i`m still waiting!!!
Buy a brand with decent warranty!!~
XIAOMI from HONOR BUY never more!!

great great store !!!
i order the redmi note 5 The phone came in one day in holland . And the phone is a blast great camera nice feeling . also dutch language Excellent just excellent 10 out of 5 stars

Bought redmi 5 plus. Super fast delivery 1 day from Italy to Ireland. Phone is brilliant... Customer support is the best team I've seen.....

I ordered Xiaomi Mi Note 3 6GB RAM 64GB. Item is superb with proper packaging. Very good quality and no issue so far.

Until now, with Honorbay I bought at least five Xiaomi brands of mobile phones ... and I say that I have never had any problems so far, I am very delighted with all the fast delivery

I bought Xiaomi Redmi 4X and after inconvenience, the assistance Honorbuy.com was very efficient!

Pros:
- Goods arrived quickly

Cons:
- Phone was faulty - clearly not a new device as box was marked and not shrink wrapped - honorbuy disputed this.
- Only recourse was to send phone to china for repairs at my expense. THonorbuy don't accept major couriers (e.g. dhl) which are the lowest cost, so they do not have to pay import duties, instead you have to use minor shipping companies which charge typically 50% more.
- Customer services do not manage expectations, and if you have issues in Feb, expect works delays due to china holiday breaks.
- After a month... phone was returned working.

Overall customer service is really poor, and there appers to be only 1 person.

Beware before buying...

They are really great, ready to help. I like them very much. Honorbuy is the best

Filled in a complaint about my current phone begin stuck in bootloop multiple times, and that it's not viable for me. Been 9 days now, and no respons other than the standard mail showing that they received it.