Honeylove Reviews 

9,730
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 5,844 reviews, reviewers had a great experience with this company. Customers frequently share that the undergarments are exceptionally comfortable, remarkably soft, and crafted from superior quality materials that feel wonderful to wear all day long. Many people also note that the online platform is very user-friendly, making it extremely easy to browse around and locate everything they want. Some reviewers were not happy with determining the correct size, mentioning that it was difficult to figure out measurements or find helpful sizing guides. Consumers additionally mentioned that the digital ordering system can sometimes feel a bit complicated, leading to minor frustrations during checkout.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, as some reviewers praised superior quality garments... See more

Order

Reviewers mention ambiguous feedback about order, as some consumers highlight smooth transactions, fast... See more

User experience

Users describe ambiguous interactions with user experience, as some reviewers found the website extremely... See more

Website

Consumers find website to be ambiguous, with reviewers praising how easy it is to access products and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website was fairly easy to navigate, but I really disliked not knowing about any type of specials or deals that they were having until I was ready to check out and then it starts playing the 20 questi... See more

Company replied

Rated 4 out of 5 stars

It was a good experience except for you taking away my 15%. new customer discount. In order to place an order I needed to give very many measurements and did not have a measuring tape to do so. Un... See more

Company replied

Rated 4 out of 5 stars

I’m new to the brand and was a little confused by the different styles. I’m not sure how the descriptions could be improved, but I did find them a bit difficult to understand. I had to call customer s... See more

Company replied

Rated 5 out of 5 stars

Lily Sarah was helping me. She educated me re Side-set boobs, Tear drop boobs, and Asymmetric boobs. She identified that Cloud lift Bra is the most suitable for my type of boobs, rather than Silhoue... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.


Contact info

4.0

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(9,730)

5,602 reviews in the last 12 months

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Rated 3 out of 5 stars

The website was easy to navigate but it…

The website was easy to navigate but it would be amazing if there was an option to see garments on different sized models. If this already available, I suggest making it easier to access.

2 October 2026
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Reply from Honeylove

Hi Loz, 

Thank you so much for your feedback! We’re glad the website was easy to navigate, and we completely agree that seeing garments on different sized models makes shopping more helpful. This feature is actually available—on each product page, you’ll find options to view the garment on two different sized models right on the product images. 

If it wasn’t easy to spot, we’ll be sure to share your suggestion with our team so we can make this feature clearer and more accessible. Your input helps us improve the experience, and we truly appreciate you taking the time to share it.

Rated 3 out of 5 stars

Sizing Assistance Conflicts

I found it difficult to determine what bra size to purchase. The Size Guide gave me one size based on my actual bust measurements; the ai assessment gave me another size based on my shirt/dress size. As a result, I had to purchase both sizes to assure at least one fit for the wedding I’ve purchased it for. Now I will have to deal with the hassle of returning the one that doesn’t fit.

1 October 2026
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Reply from Honeylove

Hi Diane, thank you so much for reaching out, and I am genuinely sorry to hear about the frustration you experienced while determining your size for your upcoming wedding!

We completely understand how important it is to get that perfect fit. We would be more than happy to help you with the return process for the items that didn't work out, and if you would like, we can also chat more about your measurements to ensure you feel confident in your ideal Honeylove size for the future. 💙 Please feel free to reach out to our team, and we'll be here to assist further!

Rated 5 out of 5 stars

I’m sorry I didn’t buy years ago

I’m sorry I didn’t buy sooner. These are amazing bras. So comfortable with a great fit. I just ordered more ♥️

2 October 2026
Unprompted review
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Reply from Honeylove

Hi Paula! It’s wonderful to hear how much you love the bras—comfort and a great fit really make all the difference. I’m glad you found them so amazing that you’ve already ordered more.

If you ever need help with sizing, exchanges, or future orders, please reach out to us directly—we’ll be happy to assist. 💙

Rated 5 out of 5 stars

Very easy website & love the “size”…

Very easy website & love the “size” option. Hope the bra works for me.

3 October 2026
Unprompted review
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Reply from Honeylove

I’m glad to hear the website was easy to use and that the sizing option helped simplify your shopping experience, Lynda! I hope the bra works out perfectly for you, and if you ever need help with sizing, exchanges, or future orders, please reach out to us directly—we’ll be happy to assist. 💙

Rated 3 out of 5 stars

I think I will be returning the bras

I think I will be returning the bras, if possible. I have worn one of them for two days and am not happy with the way they look or feel. I look like I have a uniboob.

3 October 2026
Unprompted review
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Reply from Honeylove

Hi Michelle, 

I'm so sorry to hear you're experiencing that "uniboob" feeling with your new bras! 💙

Before we look at a return, would you mind telling me which style you're wearing and how the straps are fitting? I would love to help you adjust the fit or suggest an alternative style like our XBalance that's specifically designed to provide better separation, if that would be of interest to you!

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars
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Reply from Honeylove

Hi Luz, thank you so much for reaching out and sharing your kind words!

We’re so thrilled to hear that you found our website easy to browse and order from. Your support means the world to us, and we please reach out to us directly if you ever need assistance 💙

Rated 5 out of 5 stars

this company truly helps you find the…

this company truly helps you find the right fit for your bra. I ordered what I thought was right and they let me send it back and they talk to me on the phone with my concerns and I was able to pick the right fit then and the support is awesome they support you email and get back to you within 24 hours sometime sooner they have a great free shipping if you’re a member and you get points towards future purchases it’s a great company and great support.

3 October 2026
Unprompted review
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Reply from Honeylove

Hi Rebecca, 

Thank you so much for reaching out and sharing such kind words!

We are thrilled to hear that you had a wonderful experience finding your perfect fit and working with our support team, and we truly appreciate you being part of the Honeylove family. 

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars

The process of buying bras was straight…

The process of buying bras was straight forward and instant.

2 October 2026
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Reply from Honeylove

Hi Valerie! I’m glad to hear the buying process felt so straightforward and instant—that’s exactly the kind of ease we want for every shopper. If you ever need help with sizing, exchanges, or future orders, please reach out to us directly—we’ll be happy to assist. 💙

Rated 5 out of 5 stars

There was a mistake on my address and…

There was a mistake on my address and my order couldn’t be delivered. I contacted honey love and the order was received next day. Also, the bras are really comfortable! The straps stay in place, they are lightweight and comfortable. I couldn’t be happier

15 September 2026
Unprompted review
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Reply from Honeylove

I’m so glad everything was resolved quickly after the address issue—it’s wonderful that your order arrived the very next day. Even better to hear the bras are lightweight, comfortable, and stay perfectly in place. 

If you ever need help with future orders, please reach out to us directly—we’ll be happy to assist. 💙

Rated 4 out of 5 stars

Asking questions

Being able to ask questions before buying was great. I hope the bra is what I need.

2 October 2026
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Reply from Honeylove

Hi Celeste, thank you so much for reaching out and for your kind words!

I'm so glad to hear you had a great experience asking questions before your purchase, and I truly hope your new bra is everything you were looking for. If there’s anything else I can help you with once it arrives, just reach out! 💙

Rated 4 out of 5 stars

I’m new to the brand and was a little…

I’m new to the brand and was a little confused by the different styles. I’m not sure how the descriptions could be improved, but I did find them a bit difficult to understand. I had to call customer service for help with my order, and the representative was extremely helpful, friendly, and patient with me. She took the time to answer all my questions and made the ordering process much easier. Employees like her truly deserve to be commended for providing such excellent customer service.

2 October 2026
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Reply from Honeylove

Hi F, 

I am so happy to hear that our team provided such a wonderful experience for you during your first order, and I truly appreciate you sharing your feedback regarding our style descriptions as we are always looking for ways to improve.

We already sent you the tracking link and you should expect the delivery with our standard shipping timeframe of 4-7 business days.

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars

Very helpful and efficient!

……………………….

2 October 2026
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Reply from Honeylove

Hi Jod, 

I’m so happy to hear that you had a great experience with our team, and I hope you’re having a wonderful week! 

Your order will be shipped out to you with our standard 4-7 business day shipping😊  Once the order is in transit, you will receive a follow-up email with your tracking information!

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars

The web site was easy

The web site was easy from searching to buying.

2 October 2026
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Reply from Honeylove

Hi Martha,

Thank you so much for reaching out and sharing your positive experience with us! We are thrilled to hear that you found our website easy to navigate from start to finish. 

We already sent you the tracking link and you should expect the delivery with our standard shipping timeframe of 4-7 business days.

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars

Superb and comfyist bra I’ve ever worn

Am travelling long haul and slept comfortably in my Honeylove bra - can definitely recommend and the thoughtfulness of including expandable back piece recognising that our bodies change size a lot with hormones before we need to change bra size! Am a fan!

2 October 2026
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Reply from Honeylove

Hi Emma, 

Thank you so much for reaching out and sharing such a wonderful review of your experience!

It is so lovely to hear that our bra kept you comfortable during your long-haul travels, and I’m delighted that you’re finding the expandable back piece so helpful. Your order will be shipped out to you with our standard 4-7 business day shipping😊  Once the order is in transit, you will receive a follow-up email with your tracking information!

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars

Superb customer service for great products

Superb customer service that stands behind their product. I have fallen in love with the X Balance Bra. I thought I liked the Crossover Contour Bra but will be looking to exchange them for the X Balance - more side and back coverage with the same level of support and comfort.

1 October 2026
Unprompted review
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Reply from Honeylove

Hi Niki, 

Thank you so much for reaching out and sharing your love for the X Balance Bra!

I’m so happy to hear you’ve found your perfect match, and we would be more than happy to help you exchange your CrossOver Contour Bra for the X Balance instead. Feel free to reach out to our support team if you need further assistance.

Rated 2 out of 5 stars

Not for me

The checkout experience was good but i hate the bra I purchased.

1 September 2026
Unprompted review
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Reply from Honeylove

Hi Sinclair, 

I am so sorry to hear that the bra you purchased wasn't a perfect fit for you. We've reached out to you for more information about your order and we look forward to hearing from you soon! 💙

Rated 4 out of 5 stars

Shopping experience excellent

Four stars only because the bras I originally wanted were not available in my size. Otherwise, the shopping experience was excellent and the website was very easy to navigate.

I chatted with your AI assistant last night because I had no idea which bra styles would work best for my breast shape. It was extremely helpful, explained what I should look for, and recommended several bras that seemed appropriate for me. I ended up purchasing its recommendations.

Now I’m looking forward to receiving them and seeing how well the AI did! 😊

29 September 2026
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Reply from Honeylove

Hi Beverly, 

I am thrilled to hear that our AI assistant provided such helpful recommendations, and I truly hope you love your new bras once they arrive. Our design team is always working hard on new garments I'm confident will catch your eye, definitely stay tuned! 

We already sent you the tracking link and you should expect the delivery with our standard shipping timeframe of 4-7 business days.

Feel free to reach out to our support team if you need further assistance.

Rated 5 out of 5 stars

listenedpatiently

She took time to listen patiently to all the issues I had that would affect the appropriate broth for me.

1 October 2026
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Reply from Honeylove

Hi Loren, thank you so much for reaching out and sharing such kind words about your experience with us! I’m so happy to hear that you felt well-supported during your recent interaction, and if there's anything else I can assist you with, just let me know! 💙

Rated 5 out of 5 stars

Stellar customer service!

The customer service is outstanding!—Allowing for multiple exchanges to help me find the right fit as a first time buyer. Buying bras online can feel too risky, but Honeylove understands this and brings care and proactive assistance to finding the perfect fit. Super appreciated and means I want to keep coming back!

28 September 2026
Unprompted review
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Reply from Honeylove

Hi Tania,

Thank you so much for your amazing words and for sharing your experience! We’re all about making bra shopping a breeze, and I’m thrilled to hear that our team helped you find your perfect fit. 💙

If there’s anything else I can do or if you want to try any new styles in the future, just let me know. I hope you have a wonderful rest of your day and I certainly hope we cross paths again soon!

Rated 5 out of 5 stars

Honeylove has the BEST most comfortable…

Honeylove has the BEST most comfortable bras and tank tops that I have ever found. I don’t bother buying any other now that I’ve found them.

1 October 2026
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Reply from Honeylove

Hi Barb, thank you so much for leaving us such a fantastic review! 💙

We’re absolutely delighted to hear how much you love our bras and tank tops, and it seriously means the world to our team. Have a wonderful rest of your day—your kind words just made ours! 😊

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