Never received my items , I purchased two personalized necklaces on August 03 2022 they never arrived. I tried on several occasions to contact them by email and the never replied. The total cost for t... See more
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I placed an order months ago and still haven’t received it. Thought it might take a little longer to ship anyways, because I live outside of the US, but this is ridiculous. I’ve tried emailing them... See more
The quality is horrible! I got a locket necklace and it’s a cheap plastic material as opposed to a metal or something else sturdier. The picture is literally just a piece of regular paper cut and glue... See more
Company replied
The locket is a nice size for a necklace but too small as a keychain. We bought several keychains and were disappointed how small they are. A little guidance would have been appreciated regarding pi... See more
Company replied
Company details
Information provided by various external sources
Personalized Jewelry 🍯 We ship worldwide 🌎 IG: https://t.co/B2gMkVrqID
Contact info
1302 N 15th Street, 33605, Tampa, United States
- support@honeylock.co
- honeylock.co
No history of asking for reviews
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Perfect!
I absolutely loved it! The shipping didn’t take as long as I expected and the quality was amazing :)
i love my necklace it’s really good…
i love my necklace it’s really good quality and its super cute too! bought one as a gift for my friend as well :)
Very poor quality
Very poor quality, spent $70 on a locket that is almost impossible to open and the picture doesn’t fit at all.
Unresponsive customer service and image does not fit locket
Their website is wonderful however their customer review is horrible. They do not respond to their emails whatsoever. Also, the image doesn’t even fit the locket. You can tell they put in half effort in it. Better places to order from.
SLOW SHIPPING
Ordered a necklace on Christmas and still waiting for it to come in the mail. Says it’s been in Florida for 2 weeks. No updates.
NOPE
Locket is stainless steel plated gold. It’s not made well at all- complete s***in fact. One of the photos fell out too. Unreal. Don’t buy from them.

Reply from HoneyLock | Personalized Jewelry Company
HoneyLock as a whole is a SCAM!!!!
I am absolutely FURIOUS I spend 80+ dollars on a necklace I expect some effort put into my order instead I receive a HORRIBLY made locket with photos that look like a 5-year-old cut them out during an art and crafts activity and on top of all of that I receive it over two weeks after Christmas when I had ordered it two weeks before Christmas I am so unbelievably angry with honey lock.

Reply from HoneyLock | Personalized Jewelry Company
Hello Nini
Hello Nini , when you pay the Balance of the swimsuit ?The goods in our warehouse from Sep 2020. thank you for your reply , I have send you message about several month.

Reply from HoneyLock | Personalized Jewelry Company
I’ve always wanted a locket and I’ve…
I’ve always wanted a locket and I’ve just never done it my boyfriend let me order one for Christmas and I was so excited, my order was placed the 18th and it’s now the 29th and I can still look and see that’s it not been shipped this better be the best locket in the world is all I’m saying I understand COVID is going on but I emailed them and asked them if it was going to take a ridiculous amount of time before ordering it.
Great customer service! And a great product too !
I had an issue with my first order and they got back to me within 24 hrs and they were very understanding of my concerns. And yes I returned it and they gave me store credit and I changed my entire order to, two custom lock chains a silver and gold one and my gf is in love with her necklace. And I am also in love with my gold one which matches my other latest addition.
Great gift and looked very nice
Absolutely awful customer service
Absolutely awful customer service! I ordered a custom locket for my girlfriend for Christmas, and they sent me a locket with a picture of someone else in it! Then, when I requested a refund, they told me that custom items are not refundable, and I can have store credit. Christmas is in 4 days! Why would I reorder something that won’t even be here before New Years?! They are very thoughtless and unwilling to accept blame. Also, the quality is absolutely awful, you are better off buying a $15 locket on amazon.

Reply from HoneyLock | Personalized Jewelry Company
Definitely worth it
Definitely worth it, so go purchase something. My bestfriend loves her locket I got for her.
Definitely worth it
The necklace is a gift for my grandma and it’s so cute to me. The quality of the necklace is good. Also the necklace came in a week.
Stunning and gorgeous
So beautiful
I bought this as a way to remember my friend who is no longer alive. So beautiful and the size and picture are perfect.
Fast shipping and high quality jewelry
Fast shipping and high quality jewelry! I bought from honey lock twice and my mother and my girlfriend both loved their personalized necklaces. I would definitely recommend this brand to others.
The necklace looks phenomenal.
HoneyLock replied a whole year later??
HoneyLock replied a whole year later??? I ordered this product in December 2019. Product number: 3215

Reply from HoneyLock | Personalized Jewelry Company
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