Honexcompany Reviews 

766
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 476 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process and website easy to navigate, with many reporting the product effectively reduced or stopped snoring, leading to improved sleep. Some also appreciated the comfort and quality of the mouthpiece after an initial adjustment period. However, some people were dissatisfied with the product's effectiveness, finding it uncomfortable, poorly fitting, or reporting it did not work. Many consumers also reported issues with refunds, including difficulties with the money-back guarantee process and receiving incomplete orders.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers praising its effectiveness in... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the very good quality and... See more

User experience

Customers report positive experiences with user experience, particularly praising the ease of navigating the... See more

Refund

Clients share negative opinions on refund, with many reviewers expressing dissatisfaction and frustration... See more

Order

Reviewers mention ambiguous feedback about order, with many finding the ordering process simple and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering is so easy, I wasn’t happy about being continually offered other products though. The order is in £ and then turns into $ at checkout but the transaction has gone through my bank in £. I’ve... See more

Rated 4 out of 5 stars

Easy website to navigate but I did not appreciate immediate additional marketing saying the item I'd just bought would not do the job of curing snoring and that I needed to spend a further 30$ for ano... See more

Rated 4 out of 5 stars

Initially my order was delayed however my snoring has 90% stopped and I sleep so much better . I wake up refreshed so this must be combating my sleep apnea problems too It took a few night to get us... See more

Rated 4 out of 5 stars

Well, it was a long shot. But with my wife always complaining and moving to her own room, i had to take c chance. It works, no doubt! But it takes some time to get used to it. It's not the most comf... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

766 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(766)

505 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordering is so easy

Ordering is so easy, I wasn’t happy about being continually offered other products though. The order is in £ and then turns into $ at checkout but the transaction has gone through my bank in £.
I’ve only just ordered so we’ll see how long it takes. I’ve bought previously so I’m happy with the product.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Honey anti snoring device.

Website was very good. Easy to navigate. All the information I required about your anti snoring product was clear and easy to understand. Looking forward to receiving and using it to get a better night's sleep. My wife will be grateful too.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend it

I would not recommend it, and their money-back guarantee is not actually 100% true. You pay for it to be shipped back to China, which costs more than the product itself.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Unsatisfied with the service of Honex.

Well, I have attempted to get a refund for one of their products. I am happy to send back the product but they have 1) asked me to pay the shipping or 2) receive an $11.00 return---well under 1/5th the price paid. Plus they have asked me to send the device to Japan with "no return" placed on the label---sounds like a scam to me. Their online advertising describes a 100% hassle free return before 60 days. I was already communicating with them after week one of using their toxic product. I want a refund and I want others to know they are a scam company.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Placing the order was very simple

Placing the order was very simple. I couldn't find the estimated delivery date, though there is a chance I might have missed it. I hope the delivery goes smoothly as well.

15 July 2026
Unprompted review

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