Homey Reviews 

I used to use homee as a smart home system, but unfortunately there weren't that many different smart home components that you could use. When I discovered homey pro, I was overwhelmed by the number of devices that are supported. A living system that is constantly being developed and a large community that can help you quickly. This makes smart home fun and can be used by everyone. Keep it up 👍🏻

Swift reply, pro active, understanding, good solution

A quick and relevant answer to my problem/question. As a former head of a technical service desk, I would say that Athom has the right approach on communication and competence.

I found Homey quite easy to install and program flow's. There may not be an app for every remote control. Like klik en klaar there is but klik en klaar does not support radio input. For LG dual airco there is just a IR app available so Homey must be in the same room as the airco unit. But is was very easy to order light switches ect and install them.

Athom helps! Very happy with their quick and swift response, and the solution.

Athom always gives the best possible response. It's not necessarily what you wish for, but it's the best available outcome.

The team were prompt, friendly and open in their response and understanding of my question given in NZ homey pro is not an insignificant investment. However I feel that investment was well worth it so far, I'm learning and exploring more, making use of the community and found adding devices and taking advantage of the functionality and possibilities homey pro offers. Thanks to the team for bring such an easy to use product to market that consolidates smart home tech.

Home automation system with "endless" capabilities. I have the Homey Pro 23 and am learning every day. Some basic topics could have been described more and require research every time. More YouTube videos would help here I think. The forum has good discussions, but then it suddenly stops without a conclusion (probably because the one who initiated the question solved his problem).
Overall I'm very happy with the Homey pro 23.

I'm using Homey already for some years now and i really like it. It's a great system - good usability, extraordinary compatibility and quite reliable. Recently i needed some support from Athom and my experience was also positive. For me best smart home system.

Good product, good customer service.

Unit was not able to register on arrvial. After a servuice request I got a day later a response. Quickly it was clear that the unit needed to go back under RMA. They direct send a replacement, even before I send my back. 2 days later I could continue.

Quick response and good solution. Thanks to the support guys.

Had an issue where an app did not work after upgrading to the latest version. I did not expect a quick response as the support site indicated that there were a lot of queries so could take up to 3 weeks. However, I received a response within a few hours and was guided through several steps that solved the issue. Very professional and quick support :-)

This is a great product. I have the Homey Bridge. Being in Canada, all products are not yet available in Homey but I am confident they will get there. Customer service was precise and quick as I had three questions that were all resolved. I now have two hubs less to take care of. The integration with Alexa is handy for me at this time. I can say now that I am an Ex-Wink user! I can't say that I am a power user but the basic functions are right for me

Great support. My homey failed and cpuld not be fixed. a new homey was sent to me even before I had returned the broken one. Support was quick and friendly.

The great thing about Homey products is that it is compatible with so many products and its ability to bypass the need for proprietary hubs. I've saved enough money buying separate hubs from Aqara, Philips, Somfy etc that the Homey Pro hub has paid for itself at least twice over. If you giving home automation a shot, I'd advise starting the process by using Homey Pro as the heart of your system.

The support I received was as good as possible could be.

Fantastic service from homey and the supportteam!

After several smart home products that I tested and updated I decided that Homey is the best product on the market today and I hope that they will continue to develop it.

My smart home was fragmented after 4 years of buying different products and different make products to the point it was no longer smart it was just Broken.
I got the new Homey Pro and it's been less than a week and I know I've only just scratched the surface of what I can now achieve but already my home feels like it's back up and running.
The power of the flows is so deep that once I keep playing I know there is so much more I can do with them.
I have run homeassistant In the past but the constant maintenance,updates and changes I couldn't put the time in to keep it running and now I don't have to I'm back up and running.