Home World Management Ltd Reviews 

145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and specialized agents for their exceptional professionalism, clear communication, and remarkable dedication in helping people quickly secure suitable properties. Many individuals note that team members consistently go above and beyond to guide clients through the entire rental process smoothly, efficiently, and without stress. However, some customers also noted communication challenges, occasional language barriers, and unexpected difficulties regarding specific property arrangements during their interactions. Some people described experiences involving abrupt conversation endings, poor language skills, and agents failing to take responsibility for deposit issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting competent and professional service... See more

Service

Reviewers express great satisfaction with the service, highlighting competent staff, professional knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising responsive agents who handle... See more

Location

Consumers express satisfaction regarding the location, highlighting that agents are eager to help find... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to move out really quickly and was honestly quite stressed, but Arbaz Khan from Homeworld Management made everything feel so much easier for me. He really listened to what I needed and did his... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an excellent experience with this estate agency, and I would especially like to thank Muhammad Gulzar for his outstanding support. He handled everything with professionalism, clea... See more

Company replied

Rated 5 out of 5 stars

It was really nice experience with this company as they really guided in best and professional way. Also they found best option for me as per my requirements and budget exactly. Especially Syed Ali on... See more

Company replied

Rated 5 out of 5 stars

Hi. I am Kojo and I want to give a special thanks to Nubeen Chishti for helping me find a place in Nottingham. He was very eager of finding me a place. Talking to various landlords and getting back to... See more

Company replied


Company details

  1. Real Estate Rental Agency

Written by the company

Welcome to Home World Management, a leading estate agency operating across the United Kingdom, predominantly in England. Drawing upon extensive experience in the field, we excel in delivering exceptional property management services, comprising property sales, rentals, and comprehensive management solutions tailored to residential properties.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(145)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its a great place to get a room for…

Its a great place to get a room for rent or house they are very helpful.

26 March 2024
Unprompted review
Home World Management Ltd logo

Reply from Home World Management Ltd

Dear Rabia Kaur,
Thank you for your wonderful review! We're thrilled to hear that you found our services helpful in finding your room or house for rent. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're always here to help!

Best regards,
Home World Management Team.

Rated 5 out of 5 stars

Thank you Fawad for your help since the…

Thank you Fawad for your help since the minute 1.

25 March 2024
Unprompted review
Home World Management Ltd logo

Reply from Home World Management Ltd

Thank you for your kind words! It's been a pleasure assisting you since day one. If you ever need further assistance, feel free to reach out anytime.

Regards,
Home World Management Team.

Rated 1 out of 5 stars

Terrible company using every trick not to refund you

Contacted them about a viewing and they sent me a video saying I needed to decide if I was going to take it as they had viewings up until 2pm. I put a deposit down by 4pm that day as they requested, but after viewing the area later I didn't feel safe and asked for my money back.
I didn't sign any documents and they didn't request any from me. They were not registered with an ombudsman or redress scheme at the time so I was unable to complain to anyone and returned £500 of the £600 deposit after 3 months when I threatened them with court action.

6 November 2023
Unprompted review
Home World Management Ltd logo

Reply from Home World Management Ltd

Dear Emma Potter,

We are truly sorry to hear about your experience with our letting agency. We understand your concerns and frustration regarding the situation you described. Please accept our sincerest apologies for any inconvenience caused.
We take all feedback seriously and strive to provide a transparent and reliable service to our clients. We regret that we were unable to meet your expectations in this instance.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve our services.

Sincerely,
Home World Management Team

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