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HomeVision Reviews 

388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and quick service, often noting that jobs were completed promptly. Many people appreciate the helpful, professional, and polite nature of the staff, who are also described as knowledgeable and thorough in their work. However, some customers also noted concerns regarding pricing, finding the costs to be higher than expected for the work performed. A few other people also felt that communication was poor, citing issues with missed appointments or unreliability. Additionally, some reviewers mentioned experiences with unprofessional engineers or unsatisfactory workmanship.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing that the cost was high or more... See more

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with the... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting prompt and courteous service, including quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having given them a poor rating previously I thought it time to revise my review. A diagnostic call out cost £95 + vat. The installation of a new power supply cost £280 + vat for 15 minutes work. Co... See more

Company replied

Rated 4 out of 5 stars

The two men who came to install aerial were pleasant, knowledgeable and did a good job. The prices advertised and the final cost however were mikes apart. The job was far more expensive than we expect... See more

Company replied

Rated 5 out of 5 stars

We had no TV signal in our new home. An appointment was made for the day after my phone call. The engineer was helpful, checked out the equipment we had, and recommended using the existing satellite d... See more

Company replied

Rated 5 out of 5 stars

Home Vision arranged for their contractor Andy Cotterell to visit within a couple of days of my first enquiry to Home Vision. Andy arrived as arranged and, having listened to our requirements, then... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.

Fast & Professional Service

Same Day Service*

Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.

Contact info

3.8

Great

TrustScore 4 out of 5

388 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(388)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed a redundant external Sky…

I needed a redundant external Sky satellite dish removed. Homevision were competitively priced.
Salim was very professional, courteous. He took great care in removing the dish from three storeys up, at the rear of the house. I would use Homevision again. Great job by Salim.

11 March 2026
Unprompted review
Rated 3 out of 5 stars

Great response BUT.....

A very quick response and a very knowledgeable and helpful engineer. Nothing not to recommend but...... I stupidly didn't ask for a quote as it would need doing whatever. To replace my old box with a new booster box under my tv , which boosts 3 other tiny sets and to check/ retune them cost £466.80. I certainly could,not afford to add on an extended warranty£100 to £200 more. Perhaps I am out of touch with prices but being only a state pension I was shocked. Just be aware

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Very easy to deal with - the work was carried out very well everything explained totally professional service . Friendly and helpful staff

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, I had phoned in the morning because my aerial wasn't working. By 3pm that afternoon everything was fixed. Ashley was an exemplary engineer, I cannot praise him enough.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt attendance

Prompt attendance,
Provided a selection of solutions and then installed the best choice.
Pleasant operator.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Out with old and in with the new

We were quibbling about having our old swan cctv repaired Ended up having new Homevision system installed
Easy to order , assess and then install
The guys were caring professional and clearly understood their product
Whilst a little pricey compared to others it was worth it for the service they gave us

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy customers

Have used a home vision previously also and always had a good experience.

From the office teams communication, to installation engineer - always friendly & great customer service. Thank you!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Came same day

Came same day. Diagnosed the problem (faulty booster box) and fitted replacement! TV has been fine since. Chap was friendly and competent. Not cheap (£202 including £169 for booster box) but that may well be about right! Found an old invoice of theirs so I've used them before!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Quoted one price over the phone

Quoted one price over the phone, then the cost increased by around £300 when the engineer arrived. We were also told we’d face a high call-out fee if we didn’t proceed, which felt misleading and pressurising.

The old aerial was left on the roof because the engineer didn’t have the right ladders. It later fell in high winds, creating a safety risk. Our complaint was met with a generic copy-and-paste response that ignored our concerns entirely.

Proceed with caution — unexpected price increases and very poor customer service.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Harry was great

Harry was great - very knowledgeable, and set up our satellite and Starlink quickly and neatly. Very impressed by this service and I'd happily recommend Homevision.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

We have used Homevision a few times now…

We have used Homevision a few times now for installing Starlink and a couple of CCTV systems at our home and our business premises. On all three occasions Harry the engineer was on time and very professional. From the initial enquiry all the way through to Harry’s arrival we were kept updated. We shopped around for prices before deciding to use Homevision based on the professionalism and very competitive price. We are very happy with the systems and we would definitely recommend Homevision to anybody looking for this type of service. You get what you pay for, quality comes with a price! Thank you Harry and Homevision carry on the good work.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Harry arrived on time

Harry arrived on time, very smart and knows what he’s doing, wore protective gear over his shoes and got the job done, tidied up afterwards, 100 % recommend this company and would use again

2 March 2026
Unprompted review
Rated 5 out of 5 stars

This company are excellent

This company are excellent. Friendly on time engineer. This is the 2nd time we have used this company, the first to mount 2 TV,s on the wall , the 2nd to mount another TV in the bedroom. They do an excellent job. Would definitely recommend and would use this company again.

4 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent staff member but company’s costing procedure too excessive in my view.

The member of staff who called was friendly, polite and efficient. We’d had workmen in the loft area and one of them had broken a cable but neither I or the engineer could find where. Had he found the break it would have been repaired and a call out fee only but he had to lay a new cable and join to the broken cable to achieve a result, hence the larger than expected bill. Luckily the roofing cont4actors accepted liability and reimbursed me, otherwise it would have been an expensive repair. The engineer was apologetic for the total bill but wrote a good report enabling me to claim back. All in all very pleased with the engineer, but had I had to have met the bill myself I would have been unhappy with the overall cost.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service, Fortis took extra care during a busy service with our system, and sorted out everything professionally and efficiently.

4 March 2026
Unprompted review

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