Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone was very friendly and helpful. Customer service on the phone were polite and friendly, James the agent was very transparent and helpful. The installers and scaffold crew were brilliant. Super... See more
Company replied
The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished i... See more
from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system... See more
Company replied
Company details
- Solar Energy Company
- Boiler Supplier
- Gas Installation Service
- Green Energy Supplier
- Boiler and Heating Service
- Solar Energy Equipment Supplier
About Hometree Finance
Written by the company
Hometree Finance makes it easy and affordable for homeowners to fund home energy upgrades.
Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.
Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.
Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.
Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.
Contact info
4.9
Excellent
331 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do their services every year very…
They do their services every year very well the people they send out are very polite and helpfull been with them now for four years connie
7 April 2026
Reply from Hometree Finance
It's great to hear that you're getting a consistently reliable and supportive service, thank you so much for taking the time to share a review Connie!
Pleasant and polite conversation whith…
Pleasant and polite conversation whith customer service.
Boiler serviced on time agreed
Enginer polite and efficient
. Boiler serviced on time arranged
27 March 2026
from start to finish everyone who i…
from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system works, the installers worked very quickly and cleaned up after the install.
2 April 2026
Reply from Hometree Finance
Really glad to hear you've been well supported and informed throughout the installation process. We're here to ensure your solar journey continues smoothly! ☀️
Excellent service
Excellent service
I am glad finally I got the solar panels installed with dedicated engineer Darren he was really outstanding and I am amazed by the quality of work he put into
1 April 2026
Reply from Hometree Finance
Great to hear, thank you for taking the time to post a review Antonio. Enjoy your new solar power! ☀️
Pleasant efficiant helpful person gave…
Pleasant efficiant helpful person gave me information I required.
1 April 2026
Reply from Hometree Finance
Thank you for taking the time to share your feedback Marion, we're glad we were able to help!
Engineer who called was my regular…
Engineer who called was my regular person. Jeff he's very friendly polite and Carrys out service efficiently
1 April 2026
Reply from Hometree Finance
Thank you for taking the time to share a review Nicola. It's great to hear that you've had consistently good service over the years!
Reply from Hometree Finance
Thanks Lorna for taking the time to post a review, enjoy your clean green power! ☀️
We were given a lot of information but…
We were given a lot of information but clearly and concisely, we knew exactly what we were signing up to.
4 March 2026
Reply from Hometree Finance
Thanks Sarah for taking the time to share your feedback; we're really glad to hear that you found the process clear and had everything you needed to make an informed decision.
Good & very friendly
3 March 2026
Unprompted review
So far so good
So far so good, they've provided the finance for our solar panels from Project solar. No complaints from us so far.
5 March 2026
Reply from Hometree Finance
Thank you so much for taking the time to post a review Lucy, we hope you'll enjoy the benefits of your new system! ☀️
If you have any questions about your Solar Plan please don't hesitate to get in touch.
Reply from Hometree Finance
Really happy to hear this Anthony, thanks so much for taking the time to share your feedback!
Excellent service
5 March 2026
Friendly and simply got everything done…
Friendly and simply got everything done and easy to reach on phone and quick response
18 February 2026
Wonderful Home tree and Scofi
Wonder company. Nothing is too much trouble.
Can't recommend them enough. Nice to know that we can put the heating on with out the worry of it breaking down
4 February 2026
Reply from Hometree Finance
Thank you so much for taking the time to share your feedback Ann. We're delighted that you're happy with your Heating Plan and the ongoing service you're receiving from Scofi.
They have been very helpful with every…
They have been very helpful with every aspect of the process of making it happen really quickly and easy they kept me informed about what was happening very happy with them also they are very friendly to do business with.
30 January 2026
Reply from Hometree Finance
This is great to hear Andrew, thank you for sharing your feedback and we'll be sure to pass it on to the team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.