Hometap Reviews 6,930

Super efficient process. All very clear. Matt was great!

Grant was amazing and answered all my questions with very informative answers.

Daisha Brown made the process very easy and smooth. She was quick to respond to emails and text messages. I would definitely recommend her to anyone.

Hometap came into my life at the right time. I am able to get my credit where it needs to be and not worry about bill collectors anymore

My mother and I had extenuating circumstances but Eugene told us every step we needed to take to get us on track. He was patient, and explained everything to us in detail. He remembered little details regardless of how minute or how long it had been between conversations I would highly recommend Hometap and Eugene.

Great experience! Our investment manager Shawn was amazing--he made the entire process simple and most important easy to understand. Thank you Hometap!

Professional and responds in a timely manner.

Julia is very good at explaining how Hei works

I had a very positive experience, and Breanna, my Investment Manager, made a big difference throughout the process. She was responsive, professional, and very helpful in answering my questions and guiding me through the required steps. Her support made the overall experience much smoother and more reassuring. I truly appreciate her assistance and excellent customer service.

We were exploring both HELOC and HEI options when we contacted Hometap to learn more about their HEI program. Our advisor, Mark, explained the program in detail, and we felt an HEI made more sense for us. Not having a monthly repayment on the borrowed money, and not having to take on additional debt, was a big selling point.

Once we began the process, Hometap’s customer service was exceptional. They should give a master class on how to communicate with customers. Our advisor, Mark, was readily available and provided frequent updates throughout the entire process.

If you are considering an HEI, in my opinion Hometap is one of the best in the business, and I would highly recommend them to anyone looking to access equity from their home.

account rep Grant Phillips was extremely diligent, helpful and accommodating. I highly recommend him.

Joe made my experience stress free and I was grateful he kept me informed with every step and appreciated his patience with me. Joe did not leave me hanging and promptly returned all my calls and texts. He is professional and courteous. It was a pleasure doing business with him. I will recommend Hometap to my friends and family.

My experience with Hometap was excellent. Brian was extremely knowledgeable and informative about all of my options when it came to the services. The process is straightforward and transparent.

Although the service was very professional by Justin, the timing was little nerve-racking, but it was a great smooth experience, and I would definitely recommend hometap.
Tracy rooney
home tap client

Our Investment Manager, Chris Merasse was amazing! From our very first sceptical call about this new way to tap into our home equity to closing in just 2 weeks! We looked at the usual home equity options, and for us, this worked great! Chris was very informative, patient, and brought us to the finish line quickly, even with a few documentation hiccups on our end. I would highly recommend Hometap, and if you could ask for Chris!

Mark Hall was very attentive to my goals and I couldn't have asked for a smoother experience to get the money I need.

I first reached out to hometap in early 2025. I spoke with Grant Phillips and he was extremely helpful. We had a phone call and he explained everything about the process, what was involved, all the details. At that time it wasn't the right option for me. Fast-forward to March 2026 and my circumstances had changed and I wanted to look back into Hometap again. I reached back out to Grant and he was able to pull up all of our prior conversations and jumped right back into helping me.

This type of loan isn't for everyone. For MANY individuals there are other options out there that would make more sense, so do your research for sure. But in my case, it was the smartest option. What I really appreciated is that although I'm sure that sales is his job, Grant was fantastic about helping me to get good, clear information about the type of product I was moving forward with. Back in 2025 when it wasn't a good fit he was very clear about that and never tried to push me into something that would have been detrimental to me. That meant that when I reached out again and it WAS the right option, I felt confident that he was giving me honest information.

He was incredibly transparent with the entire process and kept in touch with me almost daily for about 2 months. He was super responsive to me both by text and email and even phone calls when necessary. I felt that he went above and beyond in every way to help me with a very tricky situation and made the final step of a very complicated process, very easy.

I know there are many companies out there who do these types of equity investments, but I will say that working with Hometap and specifically with Grant Phillips as my advisor/sales rep, the process was a smooth and seamless as possible.

Again, clients need to understand WHAT they are getting into, and I always do a lot of my own research, but Grant was forthcoming with all details so that I understood what I was doing and I know what to expect moving forward.

This equity investment helped me to save my house from being sold in a divorce, which has allowed me to stay there with my kids until they graduate school, thus providing stability and security for us for the next few years until our circumstances change and a sale of the home (or a refi) would make sense.

I'm very grateful to Grant for all of his help and I feel that the structure of the whole process was very easy and straightforward and they truly did go above and beyond to help me get things done in a timely manner.

My loan closing is set for next week, while I will be on vacation, and they are having the notary come to me at the hotel I'll be staying in, to complete the closing. What an adventure!

Hometap helped me gain financial freedom. The process was easy. Amanda was extremely helpful and walked me through the entire process. I would highly recommend Hometap

Smooth transaction and superb customer service. Definitely will hometap my other house!

It was totally a great experience