Home Supplier Reviews 51

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Delivery was not good. There was a delay and I was informed of this. Then the delivery company advised me that the unit would be delivered on Friday but it did not arrive until the following Wednesday... See more

Company replied

Rated 5 out of 5 stars

Ordered a desk after being let down twice before by different providers. Communication was good although took a bit longer to be delivered than first confirmed but put this down to COVID issues. Desk... See more

Rated 5 out of 5 stars

Happy that delivery arrived within the timeframe indicated. Moved into a new property so ordered a few items. Everything arrived well packed. The furniture is excellent quality, and I'm really impress... See more

Rated 3 out of 5 stars

Not so great an experience. First of all the delivery guy refused to take the items to my flat and dropped three heavy boxes in the lobby. The racking units look sturdy although the quality is not wha... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Kitchen Furniture Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Rustic Furniture Store

Written by the company

We sell a wide range of top quality and affordable home furniture. Offering an extensive range of popular furniture collections at very competitive prices. Bedroom Furniture, Living Room Furniture, Dining Room Furniture and Kids Furniture. We are here to answer all your queries, send us an email or call us and we will be happy to help. Free delivery on all furniture items to mainland UK. Most items are delivered within a week of ordering. Amazing products, service and low prices, what’s not to love…


Contact info

4.1

Great

TrustScore 4 out of 5

51 reviews

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Rated 3 out of 5 stars

Delivery poor unit damaged

Delivery was not good. There was a delay and I was informed of this. Then the delivery company advised me that the unit would be delivered on Friday but it did not arrive until the following Wednesday. On putting the unit together, one numbered piece was the wrong item, one shelve was chipped and one of the doors was damaged. We have made do with it because we don’t want the hassle of having to pack it all up and return it and wait again for another delivery, but disappointed. The unit is ideal for what we want and will hold up to 16 pairs of shoes (less for men’s shoes) but the damage has meant a reduced rating.

9 October 2025
Home Supplier logo

Reply from Home Supplier

Thank you for taking the time to share your feedback. We’re very sorry to hear about the delivery delay and the issues you experienced with the damaged and incorrect parts — that’s certainly not the standard we aim to provide. We completely understand how frustrating it can be after waiting for a delivery.

Please note, we do offer free spare parts for any damaged or incorrect pieces, so you wouldn’t need to return the entire unit. We can quickly send replacements and our customer services team will reach out to organise this.

We’re glad to hear you’re otherwise happy with the design and capacity of the unit, and we’d love the chance to make this right for you.

Rated 4 out of 5 stars

Goods arrived on time and in good…

Goods arrived on time and in good order. The product was good with good instructions. One small part missing.

8 September 2025
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Reply from Home Supplier

Hello Iain, thanks for the review and glad you are happy with the product. A spare part has been sent out and will be with you shortly :)

Rated 3 out of 5 stars

Not so great an experience

Not so great an experience. First of all the delivery guy refused to take the items to my flat and dropped three heavy boxes in the lobby. The racking units look sturdy although the quality is not what I expected. Considering the cost I can hardly complain but was expecting a little more quality.

21 January 2025
Rated 5 out of 5 stars

Arrived next day

Arrived next day. Hard to put together but worth the effort. Very sturdy and better quality than I had expected in view of the low price.

30 October 2024
Rated 1 out of 5 stars

We were not given sufficient notice of…

We were not given sufficient notice of the delivery date. The item is now due to be delivered when we will be away from home.

28 October 2024
Home Supplier logo

Reply from Home Supplier

Hello Peter, delivery turnaround times are available in product descriptions. Once orders are dispatched the tracking information is sent to customers. We can delay processing of orders if we are informed prior to dispatch, but unfortunately it was too late by the time we received your email. We are currently working with the courier to try and hold your order until you return from holiday. We will update you once we receive an update.

Rated 4 out of 5 stars

Cabinet looks great

Cabinet looks great; fitted well together.
All the instructions were good and well labelled but the actual pieces weren’t; so that could be better.
Otherwise lovely piece.

13 February 2024
Rated 5 out of 5 stars

Very pleased

Fantastic very pleased with item ordered delivery was next day really pleased highly recommend thanks home supplier will deal with you again

27 December 2023
Rated 5 out of 5 stars

Kieran you are a star

Kieran you are a star . Excellent service and information provided delivered on time as said will always recommend to anyone. Kieran thank you 😄😄😄

9 December 2023

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