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Homerental.se är portalen för dig som vill hyra ut din bostad till våra företagskunder eller som vill hyra en bostad som företagskund. För oss är det viktigt att uthyrningen är snabb, enkel och trygg för alla parter. Därför finns vi med i hela processen från visning till kontraktsskrivning.
Hyllie Boulevard 10b, 215 32, Malmö, Sweden
3.6
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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There rental homes are comfy, clean!
I also bought some ljud from the company and the sound is fantastik!
The camping site is something Else! If you love nature the lake side that is a place to visit
Very responsive and professional. I enjoyed the time that I rented an apartment in Stockholm by using their services. Highly recommend it.
Reply from Homerental Nordic AB
Thank you for your kind words! We're thrilled to hear you enjoyed renting with us in Stockholm. If you ever need assistance in the future or have any questions, feel free to reach out. We're always here to help.
Great service, they found me a suitable tenant, helped with the whole process, from contract to communication. Absolutely perfect!
Reply from Homerental Nordic AB
Thank you for your kind words! We're thrilled to hear you had a positive experience with us.
They were always quick to respond to my emails. The issues with the apartment were promptly addressed and resolved. We had a positive experience with the services.
Reply from Homerental Nordic AB
Thank you for your feedback, Reza! We're glad we could address your concerns promptly and contribute to a positive experience.
This is the best rental service that I’ve used since day 1 of my arrival to Sweden back in 2018. Wonderful people work there as well! Kind and understanding and willing to help out! Highly recommended!
Reply from Homerental Nordic AB
Thank you for the wonderful feedback, Olga! We're thrilled to have been a part of your positive experience.
After renting an apartment for several years, I can confidently say that this company is attentive to the needs of tenants, and helps quickly and efficiently if necessary.
Thanks for the great service!
Reply from Homerental Nordic AB
Thank you for taking the time to give us a review and thank you for the 5 stars. It means a lot to us. You are always welcome back should you need our assistance in the future. Take care and best regards/ The Homerental Team
We decided to use Homerental to rent our apartment for peace of mind while we were traveling overseas. The onboarding process and finding a tenant was a great experience and we were happy to welcome a new family into our home. That's why this review has two stars instead of one.
Once the tenant moved in they became unsupportive and unhelpful. They made no effort to find a replacement tenant when the contract was terminated early and told us to use Blocket instead.
Once the tenant moved out we began finding missing and broken items. When we inquired about these items they took the tenant's word over ours. Of course, when you rent a home there are always risks involved but we chose to use Homerental because we believed that they would support us when issues arose.
How we feel as customers is that they made profit from renting our home but the services provided did not come close to meeting the value of the money they earned off the property.
Unfortunately we won't be using their services in the future. Perhaps your experience will be different but I'd rather follow their recommendation and use Blocket instead.
Reply from Homerental Nordic AB
Hi Philip,
Thanks for taking the time to share your feedback and concerns regarding your experience with our services. We take all customer feedback seriously, and would like to address the points you've raised in your review:
First of all, we value your trust in choosing Homerental to manage the rental of your apartment. We're glad that the onboarding process and tenant selection were satisfactory for you, and we're of course equally sorry for any subsequent issues you encountered during the tenancy period.
Regarding the early termination of the contract, we acknowledge your point about our focus on long-term rentals. In your case, we had successfully secured a long-term tenant who unfortunately had to move out a month earlier than expected. We did make genuine efforts to find a suitable tenant for the final month as well of your contract. However, unfortunately this time our network and resources were not able to yield a prospective tenant for such a short duration. Our clients are mostly looking for long-term accommodations. In your best interest, as a solution, we recommended exploring alternative platforms tailored to short-term rentals, a common approach in such situations. Please know that we genuinely endeavored to assist.
When it comes to assessing damages and missing items, we rely on a fair evaluation process to maintain a high standard of service and transparency. It's important to note that we don't prioritize any party's claims over another's.
We've facilitated solutions with the tenant, including compensation for damaged items and addressing the damaged cabinet promptly. As for your concerns about the tenant-damaged items without photographic documentation, in such situations, we always strive to be as objective as possible. Without a baseline for comparison, it's challenging to definitively attribute the condition of those items solely to the tenant's usage. That is why we always recommend documenting the property's condition at the beginning of a tenancy to avoid any future ambiguity.
We truly regret any inconvenience caused during this process and want to reaffirm our commitment to ensuring a positive experience for all parties involved. We respect your decision not to continue using our services, and we appreciate your candid feedback.
Should you have any further concerns or questions, please don't hesitate to reach out to us directly.
Thank you for your time and understanding.
Warm regards,
Homerental Team
Smooth and swift comnunication. Found what I expected. Thanks.
Reply from Homerental Nordic AB
Thank you so much for taking your time to leave us a 5-Star review. We are glad that you liked our service and found what you liked.
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