The Homeopathic Book Company Reviews 

691
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the books, noting their perfect condition upon arrival. Many appreciate the wide selection available, making it easy to find desired titles. Reviewers frequently highlight the exceptionally fast delivery, with orders often arriving sooner than expected, even internationally. The careful and protective packaging is also consistently praised, ensuring items arrive safely. Consumers highlight the excellent service, noting efficient processes, helpful communication, and regular updates on their orders.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly the excellent condition and careful packaging... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Quality

Users describe positive interactions with quality, consistently praising the careful and protective packaging... See more

Service

Consumers find service to be positive, with many reviewers consistently describing it as excellent, reliable,... See more

Order

Customers express high satisfaction with the ordering process, often highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

I found the books I was looking for, plus some others I was not looking for😆. The books I received were packaged well and in good condition upon receipt. The delivery was timely even with the winte... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

691 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(691)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and punctual

Efficient and punctual

30 October 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for your feedback Maria. We are at the mercy of the couriers sometimes and we're glad you received your books promptly.

Best wishes

Tim

Rated 5 out of 5 stars

Great First Experience

I ordered 2 books and was delighted to receive a discount due to the amount of my order. A really nice touch. The books arrived within a couple of days. They were packaged really well, excellent in fact. I would not hesitate to order from this company again.

30 October 2025
Rated 5 out of 5 stars

Still remains my most favourite book…

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!) and the most wonderfully wrapped books delivered promptly.
I have no hesitation in recommending them to anyone, you won’t be disappointed.
Lisa Rowe

12 October 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you Lisa. We look forward to helping you again soon.

Tim

Rated 5 out of 5 stars

Great Service

Professional, friendly, efficient and kept me updated on my order from start to finish. Thank you!

26 September 2025
Rated 4 out of 5 stars

Please next time do not forget to place…

Please next time do not forget to place my phone number on the shipping label. In Albania there are no accurate addresses and the only way to deliver packages is by calling customers and getting directions. The director of postal services had to intervene to locate my package. Other than that I am happy with your service

9 September 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for the feedback. We do try to put the phone numbers on the documents but I'm sorry it was missed this time. We'll double check next time.

Best wishes

Tim

Rated 5 out of 5 stars

Great company

Great company. Quick efficient delivery !!

5 September 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks for the review Michele!

Rated 5 out of 5 stars

I great customer satisfaction service

I asked you to delay sending as I was away on hols. You did this and it all went very smoothly. Thank you

6 September 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Lynn, I'm glad it all worked well for you.

Best wishes

Tim

Rated 1 out of 5 stars

Unfortunately the box was ripped do…

Unfortunately the box was ripped on arrival. Fortunately the books were intact and had a some had a plastic wrap around it.
Going forward heavy hardback books need tighter packaging and perhaps firmer boxes as this box seemed a little flimsy, paid enough for the p£p

4 September 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Uzman

Thank you for the feedback

We pack heavier books in double walled boxes with books wrapped in brown paper. Unfortunately the carriers can sometimes me heavy handed.

Post and packing is provided at cost and the costs seem to be ever increasing.

If you can email a picture of the book we'll look into it.

Best wishes

Tim

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