Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more
Company replied
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See what reviewers are saying
Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more
Company replied
Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more
First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Kitchen Furniture Store
- Living Room Furniture Store
- Outdoor Furniture Store
Written by the company
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
Voted Best Des Moines Furniture Store for Over 31 years!
Written by the company
- Huge Selection, From on-Trend to Traditional Styles
- As one of the largest furniture stores in the country, we have everything you need to complete your home. We bring in over 2000 new items each day, on average. That’s a lot of furniture! Our two-story, 215,000 square foot showroom (nearly the size of four football fields) has over 11,000 products to browse, plus an in-store collection of seasonal décor. Whether you’re looking in the Hm Outlet or Clearance Center for affordable first-home furniture or want heirloom-quality pieces to pass down through generations, you’re sure to find what you need when you shop Homemakers.
Contact info
10215 Douglas Ave, 50322, Urbandale, United States
- 1-888-967-7467
- ContactUs@Homemakers.com
- homemakers.com
4.4
Excellent
687 reviews
Asks customers to review
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Company violations
Company violations, inaccurate routes deliveries , uppermangment in vengeful and hateful, always slow up late , sales men will attempt to trick into buying over priced furniture unable to fit through doorways, cautions of discounts. Food behavior for higher ups No returns with negotiating, definitely a place that doesn’t care if you come back or not. Unfortunate but part of buuiness I understand, they repeatedly bang and kick walks and walk through brand new house carpet with mud shows
8 May 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Homemakers
We're thrilled to hear you find our product easy to use and appreciate the pricing.
Great and Easy!!!
16 May 2025
Reply from Homemakers
It was a pleasure serving you, Darrell! We appreciate your business and taking the time to share your positive feedback with us.
Reply from Homemakers
We're thrilled to hear about your positive experience with our online ordering process and free delivery. We strive to make online shopping convenient and efficient for our customers. Thank you for your kind words and for choosing us.
Reply from Homemakers
We're thrilled to hear you had a positive experience with our chat support and online ordering process. We appreciate your kind words about Judi's responsiveness.
Reply from Homemakers
We appreciate you choosing our online order and pick-up option. We strive to make your experience as convenient as possible.
Reply from Homemakers
We understand your frustration with the website's speed. We appreciate you bringing this to our attention and will look into improving the website's performance.
Reply from Homemakers
It was a pleasure serving you, Angela! We appreciate your business and taking the time to share your positive feedback with us.
Check out isn’t very detailed and it’s…
Check out isn’t very detailed and it’s easy to get crossed up on shipping method. However their help desk is excellent and makes up for it.
9 May 2025
Reply from Homemakers
We appreciate your feedback and are glad to hear that our help desk team was able to assist you. We understand that a clear checkout process is important, and we'll take your comments into consideration as we continue to improve our website.
Reply from Homemakers
It was a pleasure serving you, Jack! We appreciate your business and taking the time to share your positive feedback with us.
Reply from Homemakers
We appreciate your kind words about your recent experience. We strive to make ordering and delivery as seamless as possible. Your feedback motivates us to continue providing excellent service.
Was not able to reach anyone by phone
3 May 2025
Reply from Homemakers
We understand your frustration with being unable to reach us by phone. We value your feedback and will work to improve our communication channels.
I searched for the item
I searched for the item, I found the item, I paid for the item and tomorrow I hope to pick up the item.
3 May 2025
Reply from Homemakers
Thank you for your review! We're glad you were able to find the item you were looking for. We hope you enjoy your purchase.
Quick and easy
30 April 2025
Reply from Homemakers
It was a pleasure serving you, Jim! We appreciate your business and taking the time to share your positive feedback with us.
Being able to contact and speak with…
Being able to contact and speak with someone that could explain what the fabric was like was very helpful! I wish they had a store closer to me. Other retailers were more expensive for the same item.
30 April 2025
Reply from Homemakers
We appreciate your kind words and are glad you found our customer service helpful. We understand the importance of being able to speak with someone who can provide information about our products. We strive to offer competitive pricing and are always working to expand our reach.
lots of selection
28 April 2025
Reply from Homemakers
It was a pleasure serving you Heather! We appreciate your business and taking the time to share your positive feedback with us.
Figure it out on your own
I was on the phone with someone and she was being snooty and acted like I was a complete idiot when I didn’t have the sku number for the exact item I was looking for. I’m calling you for help, how about you help, if I could find the item on my own I wouldn’t be calling you. It took maybe 2 minutes from beginning to end. Could you just be nice.
27 April 2025
Reply from Homemakers
We understand your frustration with your recent experience. We strive to provide excellent customer service and are disappointed to hear that you did not receive the help you needed. We value your feedback and will use it to improve our training and ensure our agents provide a more positive experience for all customers.
FALSE ADVERTISEMENT
I was supposed get free shipping and was charged almost $100 for delivery! FALSE ADVERTISEMENT!!!!
25 April 2025
Reply from Homemakers
Good morning! We truly apogize for any miscommunication. We are not seeing a delivery fee charged on your order. Please feel free to reach out to us with more information @
CustomerServiceManagers@homemakers.com. Thank you!
I had questions on my order and Nadia…
I had questions on my order and Nadia got back to me by email almost immediately and when my question wasnt fully answered by email I called Nadia and she was able to answer my question. Excellent customer service. Thank you.
24 April 2025
Reply from Homemakers
We appreciate your kind words and are thrilled to hear about your positive experience with Nadia. It's wonderful to know that she was able to provide you with the assistance you needed. We strive to deliver exceptional customer service and are glad that Nadia exceeded your expectations.
Reply from Homemakers
We understand your frustration with having to repeatedly enter your payment details. We appreciate your feedback and will work to improve this process.
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