Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more
Company replied
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Wonderful salesperson helped me find this piece. Totally charming young lady listened to what I wanted and gave me expert attention in finding what I was looking for. We took pics and from there I wa... See more
Company replied
Friendly Customer Service Over The Phone Customer Service. Simple Website To Use: Add To Cart Checkout Exclusive Home Audio System Brand Name: Technical Pro Vendor Model Number: XFORCE S... See more
Company replied
Homemaker can be a little overwhelming, everything is spread out so far some items are not on the showroom I was trying to find a recliner, or a loveseat that the extended length of it would be at le... See more
First off, my wife and I absolutely love Homemakers! We’ve furnished multiple homes from your company and we always have so much fun browsing your incredible selection of furniture and accessories... See more
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
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10215 Douglas Ave, 50322, Urbandale, United States
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Placing an online order, was a little unsettling for me of this amount. Couldn't get the coupon to work at first. Called the store and spoke with a very respectful employee by the name Shane maybe Shawn at ext 1172. The fine employee with amazing customer service skills and a wonderful work ethic went above and beyond in helping this older woman in making this online purchase happen. Shawn gave me such assurance that it will all work out. Homemaker Furniture should be honor in having such an amazing employee as him. Just knowing that at ext:1172, there is a employee that truly cares is such a wonderful feeling that makes this online shopping experience wonderful. Thanks to his supervisor Robert to for his help in solving the coupon/gift card issue. Wish you guys would come to Texas. Yes, we do have NFM, just not the same in product line or convenience.

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Pricing was the best we could find. Transaction was simple and smooth. Can't comment on shipping yet as item was out of stock

Reply from Homemakers
Great customer service! Kind and very quick to answer the phone and answer any questions

Reply from Homemakers
Website was easy to navigate. I found what I wanted right away and was able to check out quickly.

Reply from Homemakers
Very easy online ordering and we love the zero interest financing if paid off within a certain period. Always a great experience and I'm sure we'll be back!

Reply from Homemakers
Love to visit the store, great selection and friendly helpful staff make shopping easy!

Reply from Homemakers
We found a couple of Lazy Boy recliners that we wanted locally in Tulsa, OK. As we were saving to purchase the recliners, we did more research online. We happened to find the same recliners on the Homemakers Furniture website, but they were WAY cheaper. We saved $900 even with shipping. We were skeptical at first, so we called Homemakers. They answered all of our questions and were very friendly. We decided to go for it and order them. It took about a month, but we got them and SAVED OVER $900!! We love them. We would recommend Homemakers Furniture to everyone. Great service. Great delivery. Great product!

Reply from Homemakers
Had a great experience in the store in Urbandale last week. Needed to add some additional items to our order. Was able to find the items easily on their online website, and even able to have them shipped to the house the same delivery day. Very easy, and everything i needed.

Reply from Homemakers
So far I've only talked to reps over the phone or email about my order. They've been quick to respond and answer all my questions to make me feel comfortable buying expensive furniture online.

Reply from Homemakers
I was asured that this chair had power lombar.

Reply from Homemakers
I tried to put my order in 4 times and it failed 3

Reply from Homemakers
Recliner was a good price and free shipping. Have not received chair yet so can’t comment on quality.

Reply from Homemakers
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