Really good service from Connor Smith and Katie Bullard. Talked through everything and I was well informed throughout the entire telephone call. Despite being required to read out basic terms an... See more
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Based on reviews, created with AI
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
United Kingdom
Replied to 85% of negative reviews
Typically replies within 48 hours
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Excellent service from Rachel Harvey. She ensured I understood all the documentation and was extremely helpful.
Ashanti Reid helped me today, super quick and easy she did a fabulous job!
Rachel Harvey explained the changes clearly and answered various questions for me- great service
Clare is amazing attending and giving details about the property. Reliable and always there to answer questions about the property.
Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.
Rachel Harvey was friendly - efficient and knowledgeable
Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.
Very helpful and good service. Spoke with Adam Key and was brilliantly informative with everything and helpful
I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.
Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.
Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.
The person on the phone was very helpful
I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.
Great service from the team. Victoria was helpful, professional and patient with me throughout the process

Reply from HomeLet
Adam was very helpful and patience in communicating with me over choosing the best deal. Thank you.

Reply from HomeLet
The HomeLet insurance application was handled efficiently by Valentin Valeanu. Communication was clear and timely, and the process was smooth from start to finish. Overall, a professional and reliable service.

Reply from HomeLet
I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and explained everything in a way that was easy to understand. Connor made sure I had all the details I needed and helped me choose the option that was right for me without any pressure. His support and clear communication made the whole experience smooth and stress-free. I really appreciate his excellent customer service and would highly recommend Home Let.

Reply from HomeLet
The advisor who has handled my call is very polite, friendly and helpful

Reply from HomeLet
Adam was very helpful with everything he said

Reply from HomeLet
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