Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Real Estate Appraiser

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

Highly recommend Homehold for lease…

Highly recommend Homehold for lease extensions.Process was smooth all the way through.Linz and Jemma and everyone I was in contact with were very friendly and answered my questions promptly.Very professional and I would definitely recommend using them.

4 March 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Tabrar - cheers, Linz

Rated 5 out of 5 stars

Homehold - Very Good

Simple review for Homehold. If you need help with the extension of your lease, i would highly recommend them. Professional, Outstanding communication and deliver the expected results. Not much more to say. Thank you Dale, Mo and Linz!

3 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Patel, glad we could help! Cheers, Linz

Rated 5 out of 5 stars

Very pleased

Recommended by MSE. Did exactly what it said on the tin. Excellent service.

2 March 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr O'Reilly - Cheers, Linz

Rated 5 out of 5 stars

Trust the specialists

I found it extremely helpful to have a one-stop shop for the whole process. Once I was 'in' I could let Homehold and then Leasehold Legal Services do their jobs. I'm sure I would have felt considerably more strain had I been obliged to engage a solicitor and a surveyor separately myself. Also, and very importantly for me, I didn't have to undertake the tricky negotiations with the freeholder. Best of all, my solicitor at Leasehold Legal Services used their knowledge to save me a considerable sum on my leasehold extension, while getting me exactly what I needed. I therefore think I 'won back' about half the fee I paid for the whole process. The main reason I chose to use Homehold is that they are specialists and because I just didn't want to deal with my freeholder any more than necessary. Once the initial process of providing documentation was over (which I'd have had to do in any case), I really could almost sit back and let it happen. There were regular updates from my named contacts at Homehold and at Leasehold Legal Services, and they made sure everything went smoothly and far better to my advantage than I could have managed on my own. I would definitely recommend this to anyone who would like to take the stress out of a leasehold extension. Thanks very much!

27 February 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Maria! Glad we could help - Cheers, Linz

Rated 5 out of 5 stars

Another 5 Star Review …

I left a 5 star review (November 2023) when Homehold / Leasehold Legal Services had completed their part of the process of my Lease Extension - nothing more they could do, just a case of waiting for the Land Registry to complete the registration.
Now it's 14 months later, here's another 5 stars!
The process is finally complete, just as predicted, and Homehold have sent me the new Registration documents as soon as they were issued by Land Registry. Thank you Homehold for "being there", answering questions right to the very end.

21 February 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the 2nd lovely review Mrs Gurney! Glad we got this over the line - Cheers, Linz

Rated 5 out of 5 stars

Excellent service from Homehold

The team at Homehold and their lawyers dealt with a fairly challenging lease extension, where the landlord tried to argue that we had added a bedroom to the property, which was untrue. They also initially demanded a fee three times the expected sum. Homehold made sure the negotiations ended with the best possible result for us and they also kept us informed throughout. Highly recommended.

10 November 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review! We're glad we could help - Cheers, Linz

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Highly Recommended

We used Homehold for a recent leasehold renewal (still ongoing—it's a long process!). We first came across them on the MoneySavingExpert website while searching for a trustworthy partner to guide us through the complexities of lease extension, especially with the impending leasehold reform. Homehold tackled all our questions with clarity and expertise.

While our freeholder wasn’t particularly difficult to negotiate with, Homehold’s team provided invaluable advice throughout the process. Their keen eye for detail spotted peculiarities in the documentation reviewing process that ultimately saved us several thousand pounds!

Though I won’t need to use them again anytime soon, I’ve been happily recommending them to anyone facing similar challenges. I only wish I had found them sooner—they made the process so much simpler.

Huge thanks to Dale & the team for their professionalism and support. Cannot recommend them enough!

2 February 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review James! I've passed the message onto Dale. All the best, Linz!

Rated 5 out of 5 stars

Lease extension

Great service from start to finish kept informed at each stage of the process making the lease extension simple and straightforward

2 February 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Hampton. Cheers Linz

Rated 5 out of 5 stars

I am extremely pleased with the service…

I am extremely pleased with the service provided by Homehold and LLS. They have explained things in a clear and transparent way throughout the entire process, from the first conversation on the phone with the rep from Homehold, through the legal process with LLS, up to the final signing of the lease extension. They gave me a realistic timeframe from the beginning, and there have been no unexpected costs or problems. They kept me updated frequently and regularly. Service is rarely this good these days! I would recommend them to everyone!

28 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the in depth review Nicky! Cheers, Linz

Rated 5 out of 5 stars

Will and Linz who worked on my…

Will and Linz who worked on my extension were fantastic throughout. It was straightforward to sign up with them. I was regularly updated on the progress of the negotiation along the way. Their unrivalled experience and knowledge meant I secured my lease extension for nearly 15% less than others in my development. I was sceptical that the reviews could all be so good but Homehold really deserve their excellent reviews. I would not hesitate to recommend them for your lease extension.

21 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this great review Mr Andrew, we're glad we managed to achieve a positive result for you. All the best, Linz

Rated 5 out of 5 stars

Homehold successfully extends another Lambeth lease

Thank you Linz and the entire Homehold team for so successfully and painlessly extending my lease 🙏

I was made aware of Homehold Lease Extensions thanks to the excellent and most helpful Lambeth Leaseholders community. A number of leaseholders within the group had employed Homehold to extend their leaseholds where Lambeth Council owned the freehold and they all spoke well of the service they had received.

I did consider other options but came to the conclusion that the well rated one-stop-shop offered by Homehold was in theory the best strategy.

I'm delighted to report that this proved to be true in practice too. The Homehold team were incredibly communicative and clear with their instructions throughout the process which as anticipated took quite a few months. I felt confident and assured at all times that despite the lengthy duration no time was being lost as the team were regularly updating me on progress (or in some cases, the unavoidable lack thereof during any periods they were left waiting for a response).

In the end the lease was indeed extended as speedily as possible in the circumstances and the cost of that extension was reasonable.

I would highly recommend Homehold for anyone in a similar situation looking to extend their lease.

Thank you again and keep up the good work!

19 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

This was really lovely to read and we're glad we managed to assist on your lease extension

Thank you for the kind review James

All the best, Linz

Rated 5 out of 5 stars

Found homeland to be excellent at what…

Found homeland to be excellent at what they do, had my lease extended in a painless / seamless process.
very impressed with the communication between them and myself keeping me up to date at all stages

i would highly recommend them to anyone extending their lease.

15 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mr Dowling. Cheers, Linz

Rated 5 out of 5 stars

Lease Extension

We used Homehold to extend our lease, which was rapidly approaching 80 years. We found the whole team to be extremely professional and their expertise exceptional. The ability for them to provide the complete service made it completely hassle free and the fees were very fair.
Linz was also very helpful in providing subsequent advice on a separate issue, relating to the potential purchase of a flat with a very short lease, for which we were very grateful. I can highly recommend Homehold, based on my excellent experience.

14 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Jarrett, we're glad we could help! Cheers, Linz

Rated 5 out of 5 stars

Informative and very helpful

I had a call with Linz who was incredibly informative and clear about every aspect of our lease extension. Really impressed all round. Thanks so much!

7 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mark! Cheers, Linz

Rated 5 out of 5 stars

Made it so easy

Excellent communication, highly responsive, made it easy to understand the process and steps. Clear billing and expectations of cost, and ended up negotiating a lease extension premium slightly below the range expected. Would absolutely use them again.

1 September 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Martin! Glad we could help, Linz

Rated 5 out of 5 stars

Lease Extension with Homehold

I echo the other recent reviews. Homehold & LLS ensured the lease extension process for my flat was straightforward and free of stress; they made the abstruse understandable, kept me updated with progress throughout and negotiated a fair price. I can’t thank them enough, especially Leah. A great company.

9 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Excellent service!

I had my property’s lease extended recently using Homehold services. What a fantastic experience - they have made it a seamless and stress free process for me!
Communication was excellent with prompt responses every time. The team was very professional and reassuring at the same time. I have nothing but praise for them and their teamwork. I would highly recommend them !

18 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for great review Ms Chung! All the best, Linz

Rated 5 out of 5 stars

I used the services of Homehold and LLS…

I used the services of Homehold and LLS for extension of my lease. My case was complicated. It has been an absolute pleasure working with Leah and Lucy. It has been a smooth experience right from Day 1 when I had an initial call with Linz. We are thankful for the excellent advice and timely and helpful communication throughout the process. We won't hesitate to recommend your firm. Thanks again.

13 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review! I've passed this on to Leah & Lucy - Cheers, Linz

Rated 5 out of 5 stars

Easy and stress free!

The fixed fee and end to end service makes it so easy and stress free. The phone consultation at the start of the process assured me I’d chosen the right company. All communications were easy to understand and jargon free. I’ve already recommended Homehold to a friend.

17 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review and recommendation Andrew! Cheers, Linz

Rated 5 out of 5 stars

Amazing company

Amazing company, made the whole process so easy and stress free

10 December 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Anne-Marie! Cheers, Linz

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