I rang to get a quote for boiler cover and was talked into signing up to their Bells and whistles cover that covered everything, plumbing, electrics etc for 1 year. I got to use it twice, 1st time t... See more
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Garden hand rail kenny came and fitted new garden hand rail going down top to bottom of garden beside stairs. He dug out existing one and tidied up afterwards. It is now very safe and an excellent jo... See more
Excellent Service. Flloyd arrived on time and was very polite. This was a day and a half job. He worked very neatly and cleared up after himself. He did not mind us bombarding him with questions and w... See more
Very friendly and professional tradesman arrived on time to fix tile and shower rail as it broke off the wall and fell down which caused the tile to crack.The job was completed in excellent time and a... See more
Company details
Written by the company
A customer-centric, home service maintenance & emergency company providing comprehensive home services, for when things do go wrong in the home. We aim to bring quality, convenience and innovation to the homes of the nation. We will allow consumers to be able to interact effortlessly with our services making their lives less time consuming, more cost-effective and increased reliability of trusted tradesmen on demand.
Contact info
22 Carlton Road, CR2 0BS, South Croydon, United Kingdom
- 0800 422 0124
- customerservice@homeflo.co.uk
- homeflo.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Helpfull and did the work he had to don
Despite me booking in and receiving…
Despite me booking in and receiving routine texts they did not attend!
Bathroom and floor tiling
Did a very good job. Wore a mask indoors and was polite and informative. Would recommend.
The plumber did an excellent job
The plumber did an excellent job, the bathroom looks very good and he left the place clean. I am very happy with it and I hope to have the same person next time
Very good
Man came out within a hour of the repair being reported, very good work and nice polite man, very good service
Having emailed and phone twice this has…
Having emailed and phone twice this has got to be worst customer service from any company i have every dealt with and i have dealt with some shockers.
You guys make BT , British Gas and Virgin Media look like angels.
Shockingly bad service , Poor communication and when you do get through to adviser
Professionalism 1 out of 5
Communication 1 out of 5
Fabrication of truth 5 out of 5
Lip service 5 of 5
Avoid like a dose of the clap
Kitchen Sink repair
Keneann A was very friendly and he explained what he would be doing and once the work was completed he explained what he had done and gave me the chance to exam. Brilliant service
Had my skirting boards done
Had my skirting boards done, the gentleman was very appropriate and efficient. 10 stars
The operative was great
The operative was great! Fast, kind and respectful. The person I spoke to on the phone was very nice too. Thank you.
Ken great at his job
Ken, was excellent.
Very polite, explained what he was doing extremely professional.
Very happy with the service and he sorted my door out.
Very polite & did an impeccable job.
Very polite & did an impeccable job.
Highly recommend the operative Kenny.
I was provided with a great service
I was provided with a great service. My garden door had not been able to lock properly for some time. The locksmith took his time to fix the lock and now the door is locking perfectly. The Locksmith wore a face mask at all times which made me feel safe and even wore shoe covering.
Great people
Professional dedicated and polite.
Kenny went over and beyond. We need these lovely people.
He did very good work
Operative kenny came and fitted new…
Garden hand rail kenny came and fitted new garden hand rail going down top to bottom of garden beside stairs. He dug out existing one and tidied up afterwards. It is now very safe and an excellent job. Kenny was very polite and considerate to doing a good job.
Although the operative did not turn up…
Although the operative did not turn up on the first booked appointment. When the 2nd appointment was made and operative turned up he did a GREAT job. I am please with it.
Thank you.
The only reason I did not give 5-star…
The only reason I did not give 5-star was ,I was expecting a brand new window, he came to repair the old one which he did a good job
Homeflo
Excellent Quick Reliable Service. Would highly recommend. Excellent Value for money
fast response and good communication
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