HomeCraft Gutter Protection™ Reviews 255

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Gutters were never properly installed and all came loose after a wind storm, after spending nearly $12K on the installation. Then I was

Rated 3 out of 5 stars

Nice presentation but poor customer service. Guards were installed under the shingle making them curl up and voiding my roof warranty. Installed at such an angle that rain water runs over and look ter... See more

Company replied

Rated 5 out of 5 stars

Blake Hackney was professional and friendly. He was informative and educational about gutters and all things related to them. He helped us get a good understanding for what my house would need for it... See more

Company replied

Rated 5 out of 5 stars

Josh Mauldin did a good job presenting his information. When we were shopping for other products, we could only see how their products actually worked. So, we really liked seeing the samples of othe... See more

Company replied

Company details

  1. Gutter Cleaning Service
  2. Home Improvement Store

Written by the company

Tired of cleaning your gutters or hiring a gutter cleaning company? We offer a more permanent solution to gutter cleaning. Learn about our gutter guards today.


Contact info

3.3

Average

TrustScore 3.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Daniel Garcia did an awesome job

Daniel Garcia did an awesome job. Informative and knowledgeable!

29 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers.

Rated 5 out of 5 stars

Sydney is Great!

Sydney came out to our house for an estimate at 5pm on a Saturday, just to accommodate our schedule. We enjoyed meeting her and are looking forward to doing business with her and the HomeCraft team!

28 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thanks Kait for the wonderful review of HomeCraft Gutter Protection™. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Went with company on both houses we…

Went with company on both houses we own. Naz was very patient and helpful throughout the process.

27 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We're happy to hear you had an awesome time with us at HomeCraft Gutter Protection™! Thanks for sharing your experience. We hope you stop by and see us again soon.

Rated 5 out of 5 stars

Had a great time doing business with Josh today …

Josh came by this afternoon to evaluate our needs. We knew we had issues with leaves clogging out gutters as well as one section of guttering that has become dislodged from our home. He did his measurements and provided education regarding our specific issues and most cost effective solutions. He was thorough and an absolute pleasure during his presentation. His knowledge of products and benefits was impressive and since I really liked the product, warranty, and the price, I said yes. I’m somewhat physically handicapped so cleaning a gutter on a two story house just isn’t safe for me to consider anymore. Having these gutter guards installed will circumvent a lot of problems. The product and services are worth your time.

27 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at HomeCraft Gutter Protection™.

Rated 5 out of 5 stars

Mike Huskey with HomeCraft came at the…

Mike Huskey with HomeCraft came at the exact time scheduled! He explained the product in great detail and supplied physical examples and the difference between their gutter guards and HomeCrafts. Mike was very patient and had to explain everything all over again to my husband painstakingly via FaceTime. It was not hard seeing the superior advantage of HomeCrafts gutter guards. My husband, being in the steel business, was impressed on their price considering the cost of steel. Up here in the Smokies with all of the trees, a superior product for gutters is a must to prevent serious damage to your home! They scheduled less than a week out. I will update my review after the installation.

26 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thank you so much for taking the time to share your experience! Welcome to the HomeCraft family!

Rated 5 out of 5 stars

Tiffany did a great job demonstrating…

Tiffany did a great job demonstrating the product and we came to a fair price for the install. Looking forward to having quality gutter covers on our house.

26 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We appreciate the 5 star review! we are so happy we could assist you.

Rated 5 out of 5 stars

Honesty and Integrity!!

Honesty and Integrity!!

My partner and I are first time homeowners. We’re new to the area and are working on our first home projects. We found HomeCrafters through after reviewing several different competitors. We decided against some of the name-brand competitors simply because of the materials used aren’t cheap plastics or cheap micro-mesh that clogs within a week and will give you a hobbit roof within a year. It’s a huge plus that this business is veteran-operated and supports community projects and charities for our veterans.

They were super fast and responsive with a texting option. They were available right away, and arrived on time!!

Our home was built in 1978 and the last owners still give us headaches. We desperately needed our gutters repaired and replaced. We are so glad we got Josh from HomeCrafters to come out for a free consultation. He was able to explain the different gutter guard systems and answer all of our what-if’s. It was a huge plus that he was super friendly with our three big dogs.

We thank you Josh for your service for our country and for our home!

26 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at HomeCraft Gutter Protection™.

Rated 5 out of 5 stars

Mike Huskey came to my home and talked…

Mike Huskey came to my home and talked to me about getting new gutters. He was very helpful and explained how the gutters worked. Got my new gutter at a price I could afford and they will be installed very soon.

25 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We appreciate the five stars! Thank you for rating HomeCraft Gutter Protection and have a great day.

Rated 1 out of 5 stars

I had no idea we were not speaking to…

I had no idea we were not speaking to the actual company that does the work when the sales person came out so that being said he promised a few things that the installers who came out the first time told us could not be done?? Well for the money they charged us we were not happy at all. So needless to say we were not paying so they sent out another company. They looked at what needed to be done and reported back to Homecraft. Anyway long story short we found out the installers have their own company and it would behoove anyone to make sure you contact an actual owner/installer instead of going through the sales people as they are in it to get paid also therefore you are paying way too much for the service you get. If you will read the reviews you will see they Homecraft use several different companies to do the work!!

25 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Ms. Wright I apologize for any confusion however that information is incorrect, our installers do in fact work for and are trained by HomeCraft. Perhaps you have the wrong company. If you have any other questions please feel free to contact us at 888-493-9791.

Rated 5 out of 5 stars

Mike Husky

Mike Husky came to our house tonight. He was super nice and explained things thoroughly. He helped us find a solution within our budget. We are excited to see how the new gutters will look. Thanks so much Mike.

25 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at HomeCraft Gutter Protection and what we offer.

Rated 5 out of 5 stars

The gentlemen name josh barritt was…

The gentlemen name josh barritt was very knowledgeable on the product

25 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Our team at HomeCraft Gutter Protection™ always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Rated 5 out of 5 stars

Jonathan Howard made a presentation for…

Jonathan Howard made a presentation for the Homecraft gutters for our home. He explained our current problems with water flowing over the current gutters without some gutter protection. He also showed the technical benefits of Homecraft gutters including a demonstration of the various kinds of gutter protection. It was very evident that the best gutter protection is Homecraft gutters. Installation will be tomorrow. Great service - no pressure.

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thank you for the wonderful review of HomeCraft Gutter Protection. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Johnathan Howard came out today and…

Johnathan Howard came out today and worked diligently (through my two girls crying and fussing) to show me the difference between HomeCraft and other options. I am very pleased with the service and price we have arrived at!

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at HomeCraft Gutter Protection. It's great to know that we continue to provide our customers with everything they need. Have a great day!

Rated 5 out of 5 stars

Professional and Informative

Blake Hackney was professional and friendly. He was informative and educational about gutters and all things related to them. He helped us get a good understanding for what my house would need for its gutter system. Blake worked hard to set up a system that would fit well with our finances. Definitely a 5 star for Blake's knowledge and drive to help reach his customers needs.

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thank you so much for your review of HomeCraft Gutter Protection™! We truly appreciate the feedback and hope to hear from you again.

Rated 5 out of 5 stars

Great Company that Gives Back!

Blake Hackney came out to give us a quote for our home gutter system. He was on time, incredibly friendly and very helpful. He took the time to explain the system and process with us while being energetic and personable. Definitely recommend working with this company!

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

We appreciate the lovely feedback of HomeCraft Gutter Protection™. Thank you and have a great day!

Rated 5 out of 5 stars

Bob came out and was very professional

Bob came out and was very professional. His straight forward no nonsense approach to sales was refreshing.

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at HomeCraft Gutter Protection™ and hope to see you again; take care!

Rated 5 out of 5 stars

Mike Huskey came to our house this…

Mike Huskey came to our house this evening to speak with my husband and I about gutter protection. He was on time and very professional and friendly. He explained everything clearly and we bought the product. Installation happens two days from now. We trust that we will be happy with our decision.

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thank you, Sherry. We appreciate your kind review of HomeCraft Gutter Protection™. Take care.

Rated 5 out of 5 stars

jonathon howard was a down to earth…

jonathon howard was a down to earth sales person did what he had to do to make a deal ,, wish all sales people were like that. thats why i choose home craft to do my gutters..

24 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at HomeCraft Gutter Protection™.

Rated 5 out of 5 stars

Good experience

From the initial quote to completion was good. Bandon covered the product and process very well during the quote process. He was very knowledgable in all aspects. I did feel that there was a slight hard sell pitch. After an initial slight hiccup which delayed the fitting my house was completed within 4 days. The team that came only took a few hours to install the product and since then I am glad I have not had to clean my gutters.

23 August 2022
Unprompted review
HomeCraft Gutter Protection™ logo

Reply from HomeCraft Gutter Protection™

Thank you so much for your review of HomeCraft Gutter Protection™! We truly appreciate the feedback and hope to hear from you again.

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