Wide range of craft materials available. Quick delivery. Lovely packaging and note included. One item substituted for different colour which was fine rather than not receiving an item. Would defin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great classes held by the lovely, and endlessly patient, Sophie. All materials are supplied for the session, and Sophie is at hand throughout to instruct and encourage crafters with their projects whi... See more
Company replied
Delivery is quick (ordered Sunday night and arrived Friday). Quality is consistent across all batches and super soft. The texture is fantastic to crochet with. Yes is sheds but all chenille yarn does... See more
Company replied
It was my first time using this seller, but it certainly will not be the last. Their dispatch and delivery of my order was excellent.would definitely recommend this seller to anyone and everyone.
Company details
Written by the company
The Home Crafters is a crafts, hobbies, and collectables shop — and online store — showcasing the talents of local artisans and crafters from in and around Bristol, UK. Alongside a fantastic collection of handmade products by local makers, we stock a huge range of branded art and craft supplies, quality hobby tools, model-making essentials, and an extensive selection of Warhammer miniatures, Citadel Colour paints, and accessories from brands such as Vallejo, AK Interactive and Green Stuff World. We also run regular craft workshops for both adults and children from our shop in Yate Shopping Centre, making The Home Crafters a hub for creativity, inspiration, and all things crafty.
Contact info
The Home Crafters, 17 West Walk, Yate Shopping Centre, BS37 4AX, BRISTOL, United Kingdom
- 01454 323383
- homecraftersuk@gmail.com
- homecrafters.co.uk
4.9
Excellent
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect purchase
Perfect purchase
Well packaged and an excellent product. It was a reasonable wait for the delivery. When I used the stamp it surpassed my expectations.
12 March 2026
It was my first time using this seller
It was my first time using this seller, but it certainly will not be the last. Their dispatch and delivery of my
order was excellent.would definitely recommend this seller to anyone and everyone.
4 March 2026
Great classes
Great classes held by the lovely, and endlessly patient, Sophie. All materials are supplied for the session, and Sophie is at hand throughout to instruct and encourage crafters with their projects whilst working at your own pace. Ideal for beginners to the more experienced person. 11 out of 10 - would definitely recommend.
2 March 2026
Reply from The Home Crafters
Thank you so much for such a wonderful review, Lynn! I’ll make sure Sophie sees this — she’ll be absolutely delighted. She really does put her heart into the workshops, and hearing that her patience and encouragement make the sessions enjoyable means a lot to us.
We’re so pleased you enjoyed the class and that the relaxed, work-at-your-own-pace style worked well for you. That’s exactly the kind of creative atmosphere we hope to create in the shop.
“11 out of 10” might be our new favourite rating! 😊 We hope to see you at another workshop soon.
Kirsty x
Fast efficient delivery at a fair…
Fast efficient delivery at a fair price. Thank you
24 February 2026
Reply from The Home Crafters
Thank you for your kind review! We're really pleased to hear your order arrived quickly and that you were happy with the price too. We always aim to get orders out promptly and keep things fair for our customers, so it’s lovely to hear that reflected in your experience.
Thanks again for taking the time to leave a review — it really means a lot to a small business like ours.
Kirsty x
Products packed carefully and delivered…
Products packed carefully and delivered swiftly. Very pleased.
24 February 2026
Reply from The Home Crafters
Thank you for your lovely review! We’re really glad to hear your order arrived quickly and that everything was packed safely. We always take a lot of care when packing orders, so it’s great to know it made a difference.
We really appreciate you taking the time to share your experience and hope to see you again soon.
Kirsty x 😊
The service from The Home Crafters was…
The service from The Home Crafters was excellent. Their website was easy to use, prices and delivery good.
19 February 2026
Reply from The Home Crafters
Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to use and were happy with the prices and delivery. We work hard to make ordering as smooth as possible, so it’s great to know it all worked well for you.
We really appreciate you taking the time to leave feedback and hope to see you back at The Home Crafters again soon.
Kirsty x 😊
After I had to contact to find out…
After I had to contact to find out where my package was, they did not make me wait long for the answer. Then they put it on a delivery for the next day fantastic service.
The Dotz stick for my diamond painting is the best. Thank you
6 February 2026
Reply from The Home Crafters
Thank you for your lovely review! I’m really glad we were able to help and get everything sorted for you quickly.
The Dotz stick was a special order item for us, so it needed to come in from our supplier first, but as soon as it arrived we made sure it went straight out to you. I’m really pleased it reached you quickly and that you’re enjoying using it for your diamond painting.
Thanks again for taking the time to leave a review — it’s very much appreciated.
Kirsty x 😊
Reply from The Home Crafters
Thank you for your review! We're really pleased to hear your order arrived promptly and that you were happy with the price. We always aim to offer great value alongside quick service, so it’s lovely to know that came across.
Kirsty x 😊
Reply from The Home Crafters
Thank you for the lovely review, Pamela! We're really glad you’re happy with the items and the prices. Your support means a lot to us and we really appreciate you taking the time to leave feedback.
Kirsty x 😊
Exactly what I needed at a great price
Exactly what I needed at a great price. Appreciate it!
24 January 2026
Unprompted review
Reply from The Home Crafters
Thank you for the great review, Ashley! I’m really glad you found exactly what you needed and that you were happy with the price too. We really appreciate you taking the time to leave feedback.
Kirsty x 😊
Reply from The Home Crafters
Thank you for your review, Nigel! I’m really pleased to hear your order was fulfilled promptly. We really appreciate you taking the time to leave feedback.
Kirsty x 😊
Speedy delivery
Speedy delivery, and honest representation and imagery of the product in my order
7 January 2026
Reply from The Home Crafters
Thank you so much, Patricia! We’re really glad everything arrived quickly and that the product was exactly as expected. We work hard to make sure our photos and descriptions are as honest and accurate as possible, so it means a lot to hear that. Hope you enjoy your order, and we’d love to welcome you back again soon!
Kirsty x
Great shop with a huge selection
Great shop with a huge selection. Their Warhammer range is massive. Highly recommended.
29 December 2025
Reply from The Home Crafters
Thank you so much for the kind words, Mike! We’re really glad you enjoyed the shop and our Warhammer range — we work hard to keep it well stocked and full of goodies for hobbyists. Your recommendation honestly means the world to a small independent business like ours. Hope to see you again soon!
Kirsty x
Fantastic quality and delivery
Delivery is quick (ordered Sunday night and arrived Friday). Quality is consistent across all batches and super soft. The texture is fantastic to crochet with. Yes is sheds but all chenille yarn does and this doesn’t shed as much as other brands I’ve used.
5 January 2026
Unprompted review
Reply from The Home Crafters
Thank you so much, Fran! I’m really pleased you loved LoopnCraft Lux Velvet — it’s one of our favourites too and such a hit with our customers. Great to hear you found it soft, consistent and easier to work with than other chenilles. Thanks for taking the time to leave such a lovely review!
Kirsty x
Good service
Good service. Just ordered 2 items which were both in stock and very promptly delivered. No complaints.
10 December 2025
Reply from The Home Crafters
Thank you so much for taking the time to leave a review! I’m really glad everything arrived quickly and as expected. We appreciate the support and hope we can help you again soon.
Kirsty x
Lovely stars that I hope to make into…
Lovely stars that I hope to make into nice decorations.
10 November 2025
Reply from The Home Crafters
Thank you so much! I’m so glad you liked the stars — they sound like they’re going to make lovely decorations. I’d love to see what you create with them!
Kirsty x
Various craft materials
Wide range of craft materials available. Quick delivery. Lovely packaging and note included. One item substituted for different colour which was fine rather than not receiving an item. Would definitely recommend and use again. Thank you 😊
10 November 2025
Reply from The Home Crafters
Thank you so much for such a lovely review! I’m really pleased you were happy with the range, the delivery, and the little touches with the packaging. Thank you as well for being so understanding about the colour substitution — we always try to make sure you still receive something useful rather than be left short. Your recommendation truly means the world to a small business like ours. Hope to see you again soon!
Kirsty x
Reply from The Home Crafters
Thank you so much, Ursula! I’m really glad you were happy with the delivery and the service — I truly appreciate you taking the time to leave a review.
Kirsty x
Ink pads arrived quickly
Ink pads arrived quickly. Very reasonable price and excellent service, nicely presented. Highly recommend.
29 October 2025
Reply from The Home Crafters
Thank you so much, Rebecca! I’m really pleased your ink pads arrived quickly and that you were happy with the price, presentation and service. Your recommendation truly means a lot to a small business like ours — I really appreciate it.
Kirsty x
Great service, great item, great experience
Easy to order and pay online then I picked up my item quickly the next day. I even got a couple of bargains from the bargain basket. Great service, great item, great experience as always
31 October 2025
Reply from The Home Crafters
Thank you so much, Tracy! I’m really glad everything was easy to order and ready for you so quickly — and I love that you found a couple of bargains too 😄 So pleased you were happy with the whole experience, as always. I really appreciate your continued support.
Kirsty x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.