Home Cosmetics Reviews 

459
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices across a great selection of items, noting that the online store is very easy to use for placing orders smoothly. Consumers also point to the incredibly fast delivery service, mentioning that purchases arrive safely within a couple of days and are securely packaged. However, some people mentioned issues with product quality, stating that certain fragrances did not smell right, lacked strength, or faded very quickly. A few other consumers also felt that deliveries were unexpectedly delayed, or that their items did not arrive at all as anticipated.

What people talk about most

Product

Customers had positive experiences with product, noting great prices, beautiful packaging, and long-lasting... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting unbelievable speed and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are well below major... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. Many... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... See more

Company replied

Rated 5 out of 5 stars

Excellent service - the product was delivered within 2 days and I was kept updated on the delivery schedule. I bought a perfume gift set and it was packaged very well. This is the first time I have bo... See more

Company replied

Rated 5 out of 5 stars

My purchase arrived very quickly and was well packed. The price was highly competitive and the website easy to use for ordering. I would have no hesitation recommending Home Cosmetics to anyone.

Company replied

Rated 5 out of 5 stars

Super fast delivery even here in a remote part of Ireland. Good quality perfume at a really good price and they give points too for further discounts


Company details

  1. Cosmetics and Perfumes Supplier
  2. Flavours, Fragrances and Aroma Supplier
  3. Perfume Store

Written by the company

Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(459)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - the product was delivered within 2 days and I was kept updated on the delivery schedule. I bought a perfume gift set and it was packaged very well. This is the first time I have bought from home Cosmetics and I was very impressed.

29 October 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Frances,

Thank you very much for your lovely review. We’re delighted to hear your order arrived quickly and that you were kept updated throughout the delivery process.

We’re also pleased to know your perfume gift set arrived safely and was well packaged. Thank you for choosing Home Cosmetics for your first order — we really appreciate your support and look forward to welcoming you back again soon.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

Quality Brand items at excellent price and speedy delivery 💗

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed.
Items arrived well packaged and covered in tape marked “Fragile”
Great company and will definitely buy from here again 💖

29 October 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Margaret,

Thank you very much for your lovely review. We’re delighted to hear you had such a positive experience ordering from Home Cosmetics, and that you were happy with the prices and quick delivery.

We’re also pleased your items arrived well packaged and safely marked as fragile. Thank you again for your support — we really appreciate it and look forward to your next order.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

1st class service

1st class service!
Items exactly like described and speedy shipping

29 October 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Gillian,

Thank you very much for your review. We’re delighted to hear you were happy with the service, that everything was as described, and that your order arrived quickly.

We really appreciate your support and hope to see you again soon.

Kind regards,
Home Cosmetics Team

Rated 1 out of 5 stars

No response on email or live chat

No response on email or live chat. I send many mails but still no response. I contacted because i did not received my parcel.

1 September 2025
Unprompted review
Home Cosmetics logo

Reply from Home Cosmetics

Hi Gerard,

We’d like to confirm that we have been in contact with you regarding this order.

We have checked the tracking and can confirm your parcel was delivered on 05/09/2025, and there is also a valid proof of delivery image provided by the courier.

Kind regards,
Home Cosmetics Team

Rated 1 out of 5 stars

I placed my order 7 days ago and still…

I placed my order 7 days ago and still I have not received it.

29 August 2025
Home Cosmetics logo

Reply from Home Cosmetics

Hi Catherine,

Thanks for your review. We’ve checked your order and can confirm it was placed on 02/09/2025 and delivered on 04/09/2025.

If you’re unable to locate the parcel, please check with anyone else at the address or any safe place it may have been left. If you still need help, reply to our team with your order number and we’ll be happy to assist further.

Kind regards,
Home Cosmetics Team

Rated 1 out of 5 stars

Fake

Fake product. I purchased Ted Baker Eau De Toilette and have to say I'm very disappointed. It is a knock off. Fake. The scent is very mild and disappears after 20 minutes. I do not recommend this company.

15 August 2025
Unprompted review
Home Cosmetics logo

Reply from Home Cosmetics

Hi Patrick,

Thank you for taking the time to leave a review. We’re really sorry to hear you were disappointed with the Ted Baker Eau De Toilette.

We’d just like to reassure you that we only stock genuine products and we don’t sell counterfeit items.

We completely understand that fragrance strength and how long it lasts can vary from person to person, but we appreciate you sharing your experience. If you’d like, please contact our customer care team with your order details and we’ll be happy to look into this further for you.

Kind regards,
Home Cosmetics Team

Rated 5 out of 5 stars

Amazing service

Very good pricing. Fast delivery got ot less then 34 hours after i ordered and fragrences in perfect condition highly reccomend.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Happy fella

The speedy delivery was great.i have been let down with deliveries lately and to get my delivery the next day from Derry to Birmingham was way cool.

29 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look