Kuehne + Nagel Reviews 

As an Asian customer, I was disappointed to face exclusionary treatment when the Company’s MD refused to engage with me unless a white colleague was present. Despite repeated attempts to arrange a meeting—starting in May 2024 and continuing through visits to both Hanoi and Ho Chi Minh City—I was ignored. In the leading weeks the MD visited Hanoi several times as I learned from the sales rep. Only when my foreign representative visited in August was a meeting granted, during which the MD spoke solely to him in their “common” language, disregarding me entirely. This discriminatory behavior made me feel unwelcome, and I chose not to award them the business.

I wanted to try your service in cooperation with Amazon Seller Central.
Delivery time for shipment AMFBA0333215 17 days.
Bartolini has always taken an average of 3 days for delivery from collection, or 5 days if there is a weekend in between. And you are supposed to be the Amazon affiliated courier?
It is true that the cost is significantly lower, but time for an Amazon Seller is of the essence and more than 2 weeks for a 320km domestic overland delivery is absurd. Probably like other couriers you wait to collect a certain amount of goods before making an appointment.
I will not recommend your service.

In my case, I had a bicycle valued at 3000€ to be transported from Germany to Portugal (200cmx141cmx21cm box). This service was booked through Eurosender. The estimative was 14 days and it took exactly 14 days to arrive at my door: 6 July to 20 July. The package had some scratches and holes, nonetheless the bike was intact.
Conclusion: I have no complaints whatsoever about my experience with k+n. They contacted me one day prior to the delivery to make sure the address was ok and that I was home. At first I was a little worried after reading so many bad reviews, however I cannot identify with them. I guess people is more motivated to write bad reviews than good reviews, which is understandable. Nonetheless I'm here trying to normalise the score and re-establish some fairness on kuehne+nagel's rating.

I work for 17 years by and with Kuehne +Nagel in Veghel. Not always easy but fear.