HomeCooks Reviews 

342
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors, the high quality of ingredients, and the incredible convenience of having ready-to-eat dishes that easily save valuable time during hectic weeks. Many people especially love how the clever packaging keeps individual food components neatly separated so everything stays fresh, well-structured, and appetizing. However, some customers also noted occasional practical issues regarding packaging leaks and unexpected sauce spills during delivery transit. Some reviewers were not entirely happy with the portion sizes, feeling they were a bit too small or that the menu variety could use expanded options.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the meals are delicious and feature... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, fresh ingredients,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that boxes consistently arrive on time and... See more

User experience

Customers report positive experiences with user_experience, highlighting how effortless it is to navigate the... See more

Service

Customers consistently note positive experiences with service, highlighting amazing meal taste, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really big selection of prepped meals to choose from and easy to skip/order . I love that the meals are sectioned so veg is separate and everything doesn't merge into one splodge when heating!... See more

Company replied

Rated 4 out of 5 stars

Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than... See more

Company replied

Rated 5 out of 5 stars

I like the way the driver, Ramel brings my package downstairs into the basement, as have mobility issues and got stressed once when a different driver left the heavy food box upstairs. Also Octavian... See more

Company replied

Rated 5 out of 5 stars

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the A... See more

Company replied


Company details

  1. Meal Delivery
  2. Meal Takeaway

Written by the company

About HomeCooks HomeCooks is a UK-wide chef-led meal delivery service. Every week, we bring together independent chefs from across the country to cook a rotating menu of freshly prepared meals, delivered frozen to your door. What makes us different: We don't cook the food ourselves. We work with 100+ independent chefs and small food businesses, from home-cooking specialists to established SME kitchens, who bring their own recipes, cultures, and passion to our platform. That's why our menu spans everything from Indonesian Rendang and Jamaican Stew Chicken to Italian Lasagne and British classics, with new dishes added every week. How it works: Sign up to a weekly subscription, choose a box of 6, 8, 10 or more meals from our rotating menu, and receive them frozen at your door via DPD. Meals are ready in 3 to 8 minutes in the microwave or oven. You can skip weeks, pause, or cancel any time through your account. Our meals are: - Cooked by independent chefs in registered UK kitchens - Frozen for freshness, no artificial preservatives added by us - Portioned as single servings, ideal for busy people, families, and anyone looking to eat well without cooking - Priced from £7.60 per meal, with free shipping on your first order We started as a London Facebook group connecting chefs with food lovers, grew to 30,000 members in months, and today deliver nationwide. The passion behind every meal comes from the chef who made it, and we're proud to give them a platform to reach kitchen tables across the UK. If you'd like to try us: home-cooks.co.uk Questions? support@homecooks.app


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(342)

202 reviews in the last 12 months

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Rated 5 out of 5 stars

Great options for working lunches

Great options for working lunches! Cannot recommend AnnMarie’s meals enough!

11 May 2026
HomeCooks logo

Reply from HomeCooks

Thank you, Monica! AnnMarie will be so happy to hear this, we'll pass your kind words on to her. Glad her meals are keeping you fuelled through the working week!

Best regards,
HomeCooks Team

Rated 5 out of 5 stars

Delicious and flavoursome

Delicious and flavoursome. Good quality meals that tastes better than a take out

11 May 2026
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Reply from HomeCooks

Thank you, Martine! Better than a takeaway is exactly what we're aiming for, we'll pass this on to our chefs, they'll be thrilled to hear it.

Best regards,
HomeCooks Team

Rated 1 out of 5 stars

Food is awful. Automatically added 2nd order after one-time purchase

It is not clear that this is a subscription. I made what I thought was a one-time purchase, only to receive a second delivery the following week.
You already know this since the first option in your list of reasons for cancelling a subscription was "Thought it was a one time purchase"
This is scam to get a second order - probably knowing that you would not otherwise get return business. This is not the behaviour of a reputable company
Some of the recipes did included additives.
The food was not authentic, at best average, most is sloppy and inedible. And definitely not chef quality. The portion sizes are small with low protein content. They are not good value for money. The advertising is false.

11 May 2026
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Reply from HomeCooks

Hi Janet,

Thank you for the feedback and we're sorry to hear the meals didn't meet your expectations.

On the subscription point — HomeCooks is, and has always been, a subscription service. This is made clear at checkout, where customers are informed before completing their order that they are signing up to a recurring delivery. It's also explained in our FAQs on the website. A reminder email is sent ahead of every upcoming order, giving customers the opportunity to skip, change or cancel their delivery. Every customer has full access to their subscription account at any time, where they can pause, skip or cancel deliveries themselves without needing to contact us.

The cancellation reason you've referenced exists in the dropdown because we want to capture every reason customers cancel, including misunderstandings, so we can keep improving how we communicate the subscription model. It's there to help us, not to indicate that the model itself is unclear.

We're not in the business of taking orders from people who don't want them — that's why the skip, pause and cancel options are built directly into every customer account and flagged in every reminder email.

On the food itself — taste is subjective and we're sorry it wasn't for you. Our meals are developed by independent chefs and produced in food-safety accredited kitchens, with full ingredient and nutritional information published on every product page. If there are specific dishes you tried, we'd genuinely welcome the detail so we can pass it to the relevant chefs.

Best regards,
HomeCooks Team

Rated 5 out of 5 stars

Best food prep company I have tried

Best food prep company I have tried, the meals are very tasty and full of flavour

17 May 2026
Unprompted review
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Reply from HomeCooks

Thank you so much for the kind words! We're really glad you're enjoying the meals — we'll pass the feedback on to our chefs, they'll love hearing it.

Best regards,
HomeCooks Team

Rated 5 out of 5 stars

Great all round

I love HomeCooks. Meals are so tasty and somehow still have low calories. Customer service great too.

14 May 2026
Unprompted review
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Reply from HomeCooks

Thanks Jon! Tasty and low cal is the sweet spot we're always aiming for, so glad it's landing that way. Cheers for the kind words about the support team too.

HomeCooks Team

Rated 2 out of 5 stars

Misleading pictures, mix of fresh and frozen

Half the meals were fresh (chilled) half were frozen. No indication as to why this should be. Some ingredients (slaw) clearly not suitable for freezing and I'm not looking forward to trying them. My first meal was the chicken satay. Unlike in the photos, the protein (chicken) was in one of the smaller compartments; the biggest was filled with a huge congealed lump of rice. Tasted ok, but threw a lot of the rice out.

12 May 2026
Unprompted review
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Reply from HomeCooks

Hi Mr S., sorry to hear your first experience wasn't what you'd hoped. Thanks for taking the time to share the feedback.

Please drop us a line at support@homecooks.app with your order number and we'll look into it and make it right.

Thanks,
HomeCooks Team

Rated 5 out of 5 stars

I love that not everything is lumped…

I love that not everything is lumped together and is in three separate sections.Can look at ingredients as I’m not too fond of too much chillie.

12 May 2026
Unprompted review
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Reply from HomeCooks

Thanks Jackie! The three-section tray was a deliberate choice, nice to hear it's appreciated. And good shout on the ingredients, we always list them clearly so you can dodge the chilli when you need to. Cheers for the review!

HomeCooks Team

Rated 5 out of 5 stars

Delicious, healthy and trouble free

The meals are delicious and you can tell time has been taken to prepare these properly. I was previously a Hello Fresh and Gousto customer but simply could not find the time to prepare and cook if working late. Homecooks does the hard part for you, leaving you with fantastic tasty and balanced meals every day.

11 May 2026
Unprompted review
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Reply from HomeCooks

Thanks Paul! That's exactly the problem we set out to solve, the meal kit stuff is great in theory but falls apart when you're working late. Glad we're filling that gap for you. Appreciate the kind words.

HomeCooks Team

Rated 5 out of 5 stars

So far so good

So far so good. Tasty meals

11 May 2026
Unprompted review
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Reply from HomeCooks

Thanks Andrew! Glad it's going well so far, plenty more tasty meals on the way.

HomeCooks Team

Rated 5 out of 5 stars

Great tasty food

10 May 2026
Unprompted review
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Reply from HomeCooks

Cheers Stuart! Glad you're enjoying the food. Thanks for taking the time to leave a review.

HomeCooks Team

Rated 5 out of 5 stars

Really happy with the meals received

Really happy with the meals received. Good quality balanced meals in a good container. Great choice of meals with clear and easy instructions. Tried others but this is the best so far.

9 May 2026
Unprompted review
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Reply from HomeCooks

Thanks Isabel! Being your favourite so far is high praise, we'll take it. Really glad the meals and the instructions are hitting the mark. Cheers for the lovely review!

HomeCooks Team

Rated 5 out of 5 stars

Quality and taste are excellent

Quality and taste are excellent. I’ve tried a few meal prep companies and HomeCooks help me hit my protein goals without sacrificing enjoyment for my food.

Solid selection of dishes / cuisines, super flexible service and fast customer support. The eco conscious packaging is also a great aspect of this box too.

8 May 2026
Unprompted review
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Reply from HomeCooks

Thanks Marienella, this made our day. Hitting protein goals without it feeling like a chore is exactly what we want the meals to do, so glad that's how it's landing for you. And nice to hear the packaging side is appreciated too, we've put a lot into getting that right.

Thanks for being with us!
HomeCooks Team

Rated 5 out of 5 stars

Really good meals

Really good meals , restaurant quality

8 May 2026
Unprompted review
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Reply from HomeCooks

Hi Chris,

Thank you so much for the lovely review! Restaurant quality is exactly what we're aiming for, so it's great to hear that's coming through. Really appreciate you taking the time to share.

Thanks,
HomeCooks Team

Rated 5 out of 5 stars

Huge improvement

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the ASD spectrum and the textures and not having different parts of the meal touching has been such an improvement. Only thing I'd change is maybe putting a spice rating available when choosing.

6 May 2026
Unprompted review
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Reply from HomeCooks

Thank you Aiden, really glad HomeCooks has been a good fit! We take a lot of pride in how our meals are prepared and presented, so it's great to hear that comes through. The spice rating suggestion is a brilliant idea and something we'll take on board. Welcome to the HomeCooks family! 🍽️

Rated 5 out of 5 stars

So far so good

So far so good. The meals are delicious. The portions look small but they are nutritionally balanced so I can’t really complain. This is my first week using this service. I like the ability to filter to choose high protein low calorie meals. I am a terrible cook so the convenience of having home cooked food is importantly for my weight loss journey. I chose home cooks because of the Afro Caribbean and Asian offerings.

7 May 2026
Unprompted review
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Reply from HomeCooks

Thank you for taking the time to leave a review! We're delighted the meal variety caught your eye, our Afro Caribbean and Asian dishes are real favourites. The high protein, low calorie filter is a great tool and we hope it continues to support your goals. Welcome to HomeCooks we look forward to being part of your journey! 🍽️

Rated 5 out of 5 stars

Love love love

I’ve ordered from Home Cook twice so far and overall I’ve been really impressed!

The meals are genuinely tasty, portions are good, and compared to other meal prep services the dishes feel much more balanced.

One thing I especially like is that they actually include a decent amount of vegetables rather than just focusing on protein and carbs.

The menu variety is also really good with lots of options to pick from, although it would be nice to see more fish options as the menu tends to be very chicken-heavy most weeks, even if the dishes themselves are quite varied.

One thing, I’m not sure I fully trust the nutritional information? I’ve been using recipe boxes specifically to help with calorie tracking and weight loss, and while the food is excellent, some meals have seemed much richer and oilier than the listed calories would suggest?
If I wasn’t actively tracking calories, I probably wouldn’t mind because the food itself is genuinely good. But Home Cook puts calories and balanced eating very heavily at the centre of the experience, including the integrated “balance” calorie tracking app, so accurate nutritional information feels especially important.
(very cool to have that app included!)

The website also still feels a bit buggy at times. I’ve had issues with delivery dates and skipping weeks.

That said, customer service has been excellent whenever I’ve contacted them. Responses were very quick, friendly and genuinely helpful.

Quick Suggestion for the recipe selection flow it would be nice if the meals you’ve already selected were grouped at the top or easier to find, rather than having to scroll back through the whole list to work out what you picked previously.

Even with my small complaints Overall I still think it’s one of the best meal prep services I’ve tried, just with a few areas that could be polished further so keeping 5 stars for potential!

7 May 2026
Unprompted review
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Reply from HomeCooks

Thank you Emilie, this is really helpful feedback! Really glad the meals, portions and variety are landing well. The points on fish options, nutritional accuracy and the recipe selection flow are all noted and genuinely useful. we're always working to improve. Great to hear the customer service has been on point too. See you next box! 🍽️

Rated 5 out of 5 stars

Excellent Service, Tasty Food

I have been a customer for a while now, even with a few issues they have responded in good time with insightful answers and working openly to resolve issues and make the service better. So the customer service side is as good as It can be, excellent. Now the food… the choice is great, I like spice and I can chop and change each week depending on mood, I have some favourites and I really enjoy trying new options. They are all tasty and well made, they might not be to your liking but the choice means your weeks don’t get dull and you never need to made do with something you don’t like. I learned that I actually don’t mind brussell sprouts and I fact really really enjoyed them. But I am a sucker for the Indonesian Beef Rendang. I find homecooks is perfect for me, I and look forward to seeing where it takes me.

6 May 2026
Unprompted review
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Reply from HomeCooks

Thank you Grant, this really made our day! Long-term customers like you are what it's all about. The Beef Rendang is a fan favourite for good reason and we love that we've converted you on the brussels sprouts! We'll keep the new options coming. See you next box! 🍽️

Rated 4 out of 5 stars

An honest review, the good and bad.

The good = super quick and easy, your dinner will be ready in 4 minutes! The food is super tasty.

The bad = a tad expensive but you are paying for the convenience of your food being ready to eat. The portion sizes are ok, sometimes a tad small. The selection is repetitive for vegetarians.

Overall = great for someone like me. I.E.someone wanting super tasty food with some portion control, not being bogged down with too much choice, and willing to pay for the convenience of having food ready to go.

5 May 2026
Unprompted review
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Reply from HomeCooks

Thank you for the honest and balanced review! Really glad the taste and convenience are hitting the mark. The feedback on vegetarian variety and portion sizes is genuinely useful and something we're always looking to improve. Great to have you on board! 🍽️

Rated 5 out of 5 stars

Fab and very tasty

Probably the nicest food I’ve tried in ages from a prep kitchen delivery service. The butter chicken and Louisiana chicken are fab. Will carry on using as very handy when working and getting time to cook is difficult.

3 May 2026
Unprompted review
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Reply from HomeCooks

Thank you, Kerry! So glad the butter chicken and Louisiana chicken hit the spot, two brilliant choices. Really happy we can make life a bit easier on those busy days. See you next box! 🍽️

Rated 5 out of 5 stars

Best ready made food plan!!

Home cooks is the best ready made food plan I’ve tried!! Home cooked food which tastes like restaurant quality. Definitely recommend!

3 May 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Thank you so much for the lovely review! We're really glad you're enjoying HomeCooks, and we hope to keep delivering every week. See you next box! 🍽️

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