Holmes Gifts & Interiors Ltd Reviews 265

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their exceptional friendliness and welcoming demeanor. Customers frequently highlight the excellent service, noting that the ladies go above and beyond to assist them and offer genuine advice. Many people appreciate the diverse and unique selection of high-quality products, from clothing and jewelry to homeware and gifts, often finding items they weren't even looking for. The overall shopping experience is described as a pleasure, with many feeling happy and uplifted after their visit. However, some customers mentioned that while products like handbags were well-packaged, they wished individual boxing was available for gifts, even if it meant an added cost. A few other people also felt that the selection could benefit from including more gift options for men.

What people talk about most

Product

People report positive experiences with products, consistently praising the good quality and unique selection... See more

Staff

Reviewers consistently express high satisfaction with the staff, describing them as amazing, helpful, and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt service - handbag was very well packaged. This Katy Loxton tote bag was sold out everywhere else - just chance that Holmes came up as an alternative but am pleased to support a small local busi... See more

Company replied

Rated 5 out of 5 stars

Always made to feel welcome. A wonderful treasure trove of all different items from womens jewellery to cushions, candles and little gardening gifts. I love going in. Lovely, lovely ladies have don... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived quickly, and the gloves inside were perfect. If each pair of gloves had been individually boxed (even if cost had to be added for this purpose) then overall, things would have bee... See more

Company replied

Rated 5 out of 5 stars

Love the variety of clothes , jewellery and other accessories from high quality brands. We bought a fabulous pair of shorty PoM pyjamas. Gorgeous design, colours and so comfy to sleep in and stylish t... See more

Company replied


Company details

  1. Gift Shop
  2. Costume Jewelry Shop
  3. Decoration and Interior Design Store
  4. Greeting Card Shop
  5. Home Goods Store

Written by the company

Holmes is a small independent lifestyle and gift shop located in Holmes Chapel, Cheshire. We stock beautiful items for your home including soft furnishings, lamps, decorative objects, home fragrance and faux flowers, as well as a variety of gifts for friends and family, in particular our bestselling range of Joma Jewellery & Katie Loxton. We stock Jellycat soft toys, loved by kids and adults, as well as new baby gifts. We have a wide selection of greeting cards, gift bags and wrap for all occasions. You can shop with us in store in Holmes Chapel, Harry Styles hometown, or on our website www.holmes.shop


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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Rated 5 out of 5 stars

Such a lovely shop

Such a lovely shop, full of beautiful things. I always receive a friendly welcome and appreciate that customers are given time to browse with no pressure. Very friendly service from all the staff. I love how purchases are specially wrapped and gift wrapped upon request. I can always find lovely gifts to buy for family, friends and occasionally for myself!

15 September 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Michelle for your kind review x

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure to shop inside this little Aladins cave and chat with the lovely ladies

26 September 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Lisa x

Rated 5 out of 5 stars

Lovely Shop

Love this shop with friendly staff and beautiful jewellery, candles, gifts and clothing to buy. The loyalty scheme is an added bonus.

25 September 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Anne x

Rated 5 out of 5 stars

Great communication

Great communication, the earrings I ordered were out of stock so the shop quickly got back to me offering 3 alternatives or a refund. When I explained an alternative wouldn’t do the shop reordered the earrings I wanted and they arrived a few days later. Brilliant customer service, I’m very happy and the earrings were just what I wanted 😊

28 August 2023
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Reply from Holmes Gifts & Interiors Ltd

So glad we could fulfil your order successfully! X

Rated 5 out of 5 stars

My ‘go to gift shop’

This is my go to gift shop and without fail I find a suitable gift for a variety of occasions.

29 August 2023
Unprompted review
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thanks Katie xx

Rated 5 out of 5 stars

Prefect gem for finding the most…

Prefect gem for finding the most beautiful gifts. Love the help and advice given. Always goes the extra mile and always with a smile. Think this is my go to happy place of all.

9 August 2023
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Reply from Holmes Gifts & Interiors Ltd

Thank you Samantha x

Rated 5 out of 5 stars

A Special Place.

This is a really lovely shop in a beautiful village. It stocks a great choice of quality gifts for every occasion. It would be a very hard challenge to come out of this shop without buying something. The staff are all really welcoming and very helpful. I cannot wait for the Christmas Season stock to be displayed as it looks so magical. Well done Home Gifts & Interiors.

7 August 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you for your very kind words ❤️

Rated 5 out of 5 stars

Another fab visit

Lovely friendly service again and a good giggle with Mary at Holmes Gifts & Interiors. I’d been waiting to spend a voucher and am thrilled with my new bag!
Highly recommend our fab local shop.

2 August 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thanks lovely x

Rated 5 out of 5 stars

Beautiful products

Beautiful products, such a friendly conscientious company. Always a joy when I pop in for a browse and come away with bags full of lovely goodies.

28 July 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Zoe ❤️

Rated 5 out of 5 stars

Always helpful staff

Always helpful staff. Beautiful product selection . Ideal for gifts big and small . Great cards also . The final packaging on purchase makes you feel you have something really special . Thanks

26 July 2023
Rated 5 out of 5 stars

A great gift shop

Always a pleasure to shop there. I am usually buying gifts and they come in a bag beautifully wrapped.

9 July 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Carol

Rated 5 out of 5 stars

Fantastic local shop!

Fantastic local shop which always has a beautiful range of homeware, interiors, gifts, clothing and more. Lovely, friendly staff and always a pleasure to shop there.

7 July 2023
Holmes Gifts & Interiors Ltd logo

Reply from Holmes Gifts & Interiors Ltd

Thank you Laura, for all your support ❤️

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